We went into Hays to ask for ideas about Thailand and where would be the best places to go and how to do it. We came away with three separate suggestions and were back a week later to book Phuket, K... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Poppy from the Bridgwater branch made our experience of booking a cruise seamless from start to finish. She showed a genuine interest in where we’re from and what our jobs were, while also sharing det... Ver más
La empresa ha respondido
Adelle was great. Very patient as we'd been in a few times before eventually booking. She kept smiling and at no point applied any pressure to sell a holiday - she wanted us to be entirely happy with... Ver más
La empresa ha respondido
We dealt with Adele at the Bridgwater branch and gave her a practically impossible task, however she stuck with it through thick and thin and came up trumps! Her patience, understanding, kindness and... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
6 Fore Street, TA6 3NF, Bridgwater, Reino Unido
- 01278588141
4,9
Excelente
363 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Friendly and helpful staff could not…
Friendly and helpful staff could not have done any more. Goes above and beyond.
14 de junio de 2026
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Positive and very tailored
Positive and very tailored. Remembered the important details and great communication. I really like booking with Hays Bridgwater because of the customer service.
14 de junio de 2026
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Sarah at Hayes travel is amazing she…
Sarah at Hayes travel is amazing she sorted everything out for me! Nothing is no trouble atall the service and efficiently is always second to none!!
16 de junio de 2026
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away we can not wait to hear about it once you return.
Many Thanks, Sarah
The whole experience was just so simple…
The whole experience was just so simple and efficient.
Thanks
12 de junio de 2026
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away we can not wait to hear about it once you return. Many Thanks, Charley
Hoilday booking
Friendly staff that talk you tho very bit of your hoilday.
Would definitely use again
22 de abril de 2026
Respuesta de Hays Travel - Bridgwater
We're so glad you had a positive experience with our team. We appreciate your kind words!
Kind Regards
Hays Travel
I can not log into jet2 app the ref…
I can not log into jet2 app the ref number won’t be excepted
10 de mayo de 2026
Respuesta de Hays Travel - Bridgwater
Hi, I'm sorry to hear that you are having trouble with the app. If you are able to call us or pop into branch we can help with this. Many thanks, Sarah :)
As I have said before Hays Travel…
As I have said before Hays Travel always find what we are looking for in a cruise. Especially with finding accessible cabins, The staff in Bridgwater are extremely helpful and have lots of patience.
9 de mayo de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your wonderful feedback! We appreciate your kind words about our team and look forward to booking you on more cruises :)
Kind Regards
Sarah
Perfection
Helpful, polite, efficient, caring staff who always put the customers needs first.....even though I'm a difficult customer. Remembing a customer name and previous holidays etc shows a personal touch not given by other companies.
2 de mayo de 2026
Respuesta de Hays Travel - Bridgwater
Mel,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided you with such a positive and personalized experience.
Kind Regards
Hays Travel
They were really helpful and nothing…
They were really helpful and nothing was too much. Thank you for all you help.
9 de mayo de 2026
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away we can not wait to hear about it once you return. Many Thanks, Charley
Always excellent service from the girls…
Always excellent service from the girls in the Bridgwater branch
30 de abril de 2026
Respuesta de Hays Travel - Bridgwater
Karen Pritchard,
We appreciate your kind words! We are so glad you find our Bridgwater branch provides excellent service. Thank you for the review.
Respuesta de Hays Travel - Bridgwater
Thank you Barry, glad we were able to help with your booking
A really good service from staff
A really good service from staff, friendly, helpful, nothing any trouble.
16 de abril de 2026
Respuesta de Hays Travel - Bridgwater
Christopher,
We appreciate you sharing your positive experience! We're so glad to hear our staff provided such friendly and helpful service.
Sarah was very helpful and sorted it…
Sarah was very helpful and sorted it all out for us made sure we had the best deal
25 de abril de 2026
Respuesta de Hays Travel - Bridgwater
Glad we managed to get you booked on the same holiday as your friends :) How exciting! Once again thank you so much for booking with us. Many thanks Sarah
The lady that looked after me listened…
The lady that looked after me listened to me cause I am flying for the first time on my own she helped me choose my hoilday for a lady of my age told me the things I had to do at the airport very lovely lady and gave me a nice cup of tea
23 de abril de 2026
Respuesta de Hays Travel - Bridgwater
Sandra Hill,
We're so happy to hear that our team member listened to your needs and helped you plan your first solo trip. We appreciate you taking the time to share your positive experience.
A friendly & knowledgeable approach to…
A friendly & knowledgeable approach to all questions we asked.
16 de abril de 2026
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Respuesta de Hays Travel - Bridgwater
Thank you for booking with us & It was lovely to meet you both. Best Wishes Sarah :)
Well satisfied
All the staff,Sarah,Poppy& Charlie did their utmost to deliver the experience that I was looking for.Nothing was too much trouble for them.
12 de abril de 2026
Respuesta de Hays Travel - Bridgwater
Terence Popham,
We appreciate you taking the time to share your experience. We are so happy to hear that our team went above and beyond to deliver the experience you wanted.
Always knowledgeable always personable…
Always knowledgeable always personable and friendly
11 de abril de 2026
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
As usual Charlie
As usual Charlie, made booking our holiday a trouble free experience, it is always an enjoyable experience going into Hays at Bridgwater the all day he team are cheerful and friendly
26 de marzo de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely review. I'm glad that you found the booking process easy & enjoyed your experience in branch. Many thanks Charley:)
Highly recommend
Perfect. Couldn’t have been helped anymore. Very professional and relaxed no pressure put on you
5 de abril de 2026
Respuesta de Hays Travel - Bridgwater
Jason Rawles,
We are so pleased to hear that you felt supported and relaxed with our team. Thank you for sharing your positive experience with us.
Hays Travel Bridgwater
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.