We went into Hays to ask for ideas about Thailand and where would be the best places to go and how to do it. We came away with three separate suggestions and were back a week later to book Phuket, K... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Poppy from the Bridgwater branch made our experience of booking a cruise seamless from start to finish. She showed a genuine interest in where we’re from and what our jobs were, while also sharing det... Ver más
La empresa ha respondido
Adelle was great. Very patient as we'd been in a few times before eventually booking. She kept smiling and at no point applied any pressure to sell a holiday - she wanted us to be entirely happy with... Ver más
La empresa ha respondido
We dealt with Adele at the Bridgwater branch and gave her a practically impossible task, however she stuck with it through thick and thin and came up trumps! Her patience, understanding, kindness and... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
6 Fore Street, TA6 3NF, Bridgwater, Reino Unido
- 01278588141
4,9
Excelente
363 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Highly recommend
Perfect. Couldn’t have been helped anymore. Very professional and relaxed no pressure put on you
5 de abril de 2026
Respuesta de Hays Travel - Bridgwater
Jason Rawles,
We are so pleased to hear that you felt supported and relaxed with our team. Thank you for sharing your positive experience with us.
Hays Travel Bridgwater
sarah in Bridgwater went above and…
sarah in Bridgwater went above and beyond helping with our trip to Vietnam & Cambodia spending hours on the phone sorting the tour - have used lots of travel agents over the years but nothing has compared to the service and help from Sarah and team at Hays in Bridgwater would definitely recommend
27 de marzo de 2026
Opinión espontánea
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you had a lovely time away.
Thanks - Sarah
The staff were very helpful even when…
The staff were very helpful even when my credit card did not work. The store was clean, staff very polite and opened the door the for me as i had a walking stick.
27 de marzo de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely feedback, we look forward to seeing you in branch again soon! - Ellen :)
This company did not care about me as a…
This company did not care about me as a customer, there attitude stinks.
They have not helped me one little bit.
10 de marzo de 2026
Opinión espontánea
Respuesta de Hays Travel - Bridgwater
Dear Mr Gooding,
Thank you taking my phone calls today. As discussed over the phone we have strict rules & procedures that we have to follow when buying back any foreign currency. I do appreciate your frustration and I am sorry that we were unable to help with this matter.
Kindest regards,
Sarah
Helpful informative in no hurry goes…
Helpful informative in no hurry goes through everything
27 de febrero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely review. I'm glad that you found the booking process easy & enjoyed your experience in branch. Many thanks Charley:)
Bridgwater branch
Poppy in the Bridgwater branch was very helpful - listened carefully to our requirements and checked our preferences. Poppy helped us to book the best options. She was very kind - explained everything properly.
23 de febrero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
Got exactly what I wanted.
Ellen listened carefully to me and only put forward options that exactly met my criteria.
26 de febrero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely feedback, we look forward to seeing you in branch again soon! - Ellen :)
Very friendly service,nothing too much…
Very friendly service,nothing too much trouble
25 de febrero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely feedback, we look forward to seeing you in branch again soon! - Ellen :)
Pleasant and helpful
Pleasant and helpful. Made the process simple and stress free.
21 de febrero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely review. I'm glad that you found the booking process easy & enjoyed your experience in branch. Many thanks Charley:)
very helpful travel consultant
very helpful travel consultant, Ellen, at Bridgwater branch.
18 de febrero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely feedback, we look forward to seeing you in branch again soon! - Ellen :)
Very helpful advisor
The customer advisor I spoke with was very patient and helpful.
11 de febrero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your kind review. We are pleased we found you something to look forward to and look forward to seeing you in branch again in the future😊
The perfect holiday
As always, Hayes travel went above and beyond to get us our best holiday. Sarah in the Bridgwater store was great. Nothing too much trouble showed us all the options available
Wouldn’t recommend any other travel agent
8 de febrero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your review & booking with us again. Always a pleasure to see you both :)
Ellen in Bridgwater branch
We were assisted by Ellen who was so helpful.
She was friendly and took her time to understand our requirements and made sure all our queries were answered.
31 de enero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you so much for your lovely review, it was great meeting you both! - Ellen :)
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
The staff are polite knowledgeable and…
The staff are polite knowledgeable and listen to your questions. We have been using Hays for several years and would not go anywhere else .
27 de enero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you very much for your kind words :) It was a pleasure being able to assist you. I hope you have a lovely time away.
Thanks - Poppy
I was served by Ellan,who booked my…
I was served by Ellan,who booked my holiday,it was great customer service and she gave me all the information I needed to know
25 de enero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely review, it was my pleasure to help arrange your holiday. Best wishes Ellen :)
Keep your local Travel Agent in the Town Centre
Found Resort and Hotel on line and wanted a price match so that I could book in store. KEEP THE SHOPS OPEN - our town are losing too many facilities through lack of use.
Travel consultant was very helpful and was able to match the price I had found online. =. Holiday booked using the local Travel Agency. A win all round.
24 de enero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely review, i am glad we were able to get your Holiday booked.😊
Really helpful
Really helpful, staff really interested in our trip. Very accommodating and supportive. Thank you
17 de enero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely review, i'm glad i was able to help in getting your holiday arranged 😊
Matching the price l had on line
16 de enero de 2026
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely feedback :)
Excellent help and advice
Excellent help and advice, we just returned from Rovaniemi in lapland, such a great time, lovely hotel. Flew with ryanair frim bristol that was straight forward and easy too. Thank u Hays bridgwater planning to go lapland again now
16 de diciembre de 2025
Opinión espontánea
Respuesta de Hays Travel - Bridgwater
Thank you for your lovely review. I'm so pleased that you had a lovely time. Let us know when you want to book the next one :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.