Hays Travel - Broughton Opiniones 

1818
TrustScore: 5 sobre 5

4,9

Unit 6 Broughton Shopping Park, CH4 0DP Broughton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First impression was a great smile and welcome by Ceri @ Broughton. Ceri was very knowledgeable and explained the holiday options clearly and was not pushy, the booking process was quick and ea... Ver más

Valorada con 5 estrellas sobre 5

Charlotte was so helpful and thorough. She was a delight to deal with and very reassuring. It was a relatively complex booking with flights to Trinidad, a connection to Tobago and a home flight from... Ver más

Valorada con 5 estrellas sobre 5

Amelia was just so patient and very helpful We had a friend that has a serious medical condition and Amelia was very professional and checked with P&O to make sure that our holiday would cater for h... Ver más

Valorada con 5 estrellas sobre 5

Excellent service and knowledge of the holiday I was booking. Gave me options to choose from which was very helpful in my final decision. Every step explained to me so I understood exactly what the bo... Ver más


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 6 Broughton Shopping Park, CH4 0DP, Broughton, Reino Unido

  • 01244455791

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1818)

125.952 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I explored a few different shops but…

I explored a few different shops but Natalie was the one who stood out above the rest. She made me feel at ease with my multiple questions and asked her colleagues in the shop when she knew they could answer, this gave me reassurance I was booking with the right company

10 de junio de 2026
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Kelly

We are so pleased to hear that our team made you feel at ease and provided such excellent service. Thank you for your kind words.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Always very helpful staff

Always very helpful staff, so friendly and efficient .
Both Ceri and Liam were marvellous

10 de junio de 2026
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Susan,

We're so glad our team provided you with excellent service. Thank you for your kind words!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Natalie was very friendly

Natalie was very friendly, professional and efficient.

9 de junio de 2026
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Phil J,

We appreciate your kind words. We are so pleased to hear your experience was positive.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Have booked many holidays at Broughton…

Have booked many holidays at Broughton Hays girls all professional, polite & swift if you know where you want to go.

9 de junio de 2026
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Mr Ian Hybner-Bebbington,

Thank you for your wonderful feedback! We are so pleased to hear you consistently have great experiences with us.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Friendliness

Friendliness, helpfulness nothing was too much trouble thank you Emma

6 de junio de 2026
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F Taylor,

We're so glad our team provided such friendly and helpful service. Thank you for your kind words!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Great service

The customer rep, Emalia, was very friendly and really helpful explaining the options. The whole process was very smooth and easy.

6 de junio de 2026
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Kevin

We're so pleased we could make your experience smooth and easy. Thank you for your kind words.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Friendly

Friendly, helpful staff. Easy booking process

3 de junio de 2026
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Carolyn

We're delighted you found our team helpful and booking easy. We appreciate your kind feedback.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Dan was great

Dan was great
Knowledgeable and understanding of what I wanted

2 de junio de 2026
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Andy,

We are so pleased to hear about your positive experience. Thank you for your kind words!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

The girl that dealt with us was very…

The girl that dealt with us was very professional and polite she got us a great deal and you should be proud of her

4 de junio de 2026
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John

We're so glad to hear about your positive experience and appreciate your kind words. Thank you!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Ceri was amazing!!

Ceri was amazing!!! Helpful and informative. Brilliant staff member.

2 de junio de 2026
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Mrs Julie
We are so pleased to hear about your positive experience. We appreciate your kind words about our staff member.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

We enquired about our holiday…

We enquired about our holiday originally through messenger and even though the lady was busy in-store she was very responsive with replies
We then went to Hays and were attended to by Dan and from the off he was friendly, engaging, extremely helpful and knowledgeable of the area as he had been before, overall very pleasant booking experience as always

1 de junio de 2026
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Vicky Pearson,

We are so pleased to hear you had such a positive booking experience with us. It's wonderful to know our team was helpful and knowledgeable. Thank you for your kind words!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Helpful and friendly

Helpful and friendly

23 de mayo de 2026
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Thank you for the wonderful feedback Glad we were able to assist

Hays Travel

Valorada con 5 estrellas sobre 5

Great holiday service from ruby

Ruby is a game changer. Straight talker good service gets job done can’t say enough brilliant

24 de mayo de 2026
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MrWebby1968,

We are so happy to hear such wonderful feedback about our service. Thank you for sharing your experience!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Aleah was great

Aleah was great, she looked after us very well, looking through locations and many hotels etc until we found ones that we were happy with. The booking process was easy, deposit paid. Service was great and Aleah was a star for the way she searched for suitable hotels that suited our requirements.

24 de mayo de 2026
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Thank you so much for your feeback, im so happy that i got this all sorted for you :)

Valorada con 4 estrellas sobre 5

Booked Florida for 2028

We have booked a few holidays now with Hays Travel Broughton Park Chester & the staff have always been very helpful & they are always happy & polite. Nothing is too much trouble for them. They always email you back when they say they will & they always call you back when they say they will. Charlotte is amazing & Emillie also. We will be booking other holidays with Hays in the future.

23 de mayo de 2026
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Kerry

We are so pleased to hear about your positive experiences with our team. We truly appreciate your kind words and look forward to helping you with many more holidays!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Exceptional Service

Where relative novices on the travel front , but this branch is first class . We've been in about 6 times in the last year , and every time we go in we are treated like royalty. We booked again yesterday with Aleah , and nothing was too much trouble for her , but to be fair every time we go in we get exceptional service . Keep up the great work gang

22 de mayo de 2026
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Respuesta de Hays Travel - Broughton

Thank you so much for the feedback, im so glad that i could get something booked for you :)

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