First impression was a great smile and welcome by Ceri @ Broughton. Ceri was very knowledgeable and explained the holiday options clearly and was not pushy, the booking process was quick and ea... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Charlotte was so helpful and thorough. She was a delight to deal with and very reassuring. It was a relatively complex booking with flights to Trinidad, a connection to Tobago and a home flight from... Ver más
Amelia was just so patient and very helpful We had a friend that has a serious medical condition and Amelia was very professional and checked with P&O to make sure that our holiday would cater for h... Ver más
Excellent service and knowledge of the holiday I was booking. Gave me options to choose from which was very helpful in my final decision. Every step explained to me so I understood exactly what the bo... Ver más
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Unit 6 Broughton Shopping Park, CH4 0DP, Broughton, Reino Unido
- 01244455791
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The lady who looked after us was very…
The lady who looked after us was very helpful. Explained everything we needed to know went out of her way to find us the holiday that suited us best. Will certainly use Hayes travel again.

Respuesta de Hays Travel - Broughton
The whole process was easy from start…
The whole process was easy from start to finish. Our needs were listened to and we got the holiday we wanted. The staff were very friendly and helpful

Respuesta de Hays Travel - Broughton
Great Service Dyane
My wife and I came in to book a holiday for 2027, we have a young family and probably weren’t a straight forward customer in terms of needs. My wife was breastfeeding our 2 month old and she was made to feel very welcome, staff offered tea and coffee to make us feel more comfortable. Aside from making us feel welcome. Our needs were totally met by Dyane who went the extra mile to ensure we got the holiday we had been searching for. Fantastic service throughout.

Respuesta de Hays Travel - Broughton
Satisfied customer.
We went in with our own idea of a holiday and your assistant did her very best to accommodate.

Respuesta de Hays Travel - Broughton

Respuesta de Hays Travel - Broughton
Excellent communication
Excellent communication, quick response to emails from Ruby Edwards who offered great recommendations.

Respuesta de Hays Travel - Broughton

Respuesta de Hays Travel - Broughton
Seamless service with a smile.
We were made to feel very welcome. The booking was made very easily. We came away very happy.

Respuesta de Hays Travel - Broughton
Dan was so helpful
Dan was so helpful, full of suggestions and very knowledgeable. It was a pleasure to have him help choose our holiday destination and then get is a really good price too.

Respuesta de Hays Travel - Broughton
Very relaxing no pressure and a holiday…
Very relaxing no pressure and a holiday to look forward too

Respuesta de Hays Travel - Broughton
Family holiday 2026
Went in with my family to book a holiday for 8 had chosen a hotel before so advisor found the deal and recommended it as had customers there as we spoke and others who had just come back highly recommended so was pleased about that.. very easy to book the holiday lovely pleasant advisor who went through everything a couple of times to make sure all was right so overall a great experience 👍

Respuesta de Hays Travel - Broughton
The staff were really helpful and…
The staff were really helpful and friendly, they suggested a dream holiday we hadn’t thought of and the booking process was very simple

Respuesta de Hays Travel - Broughton
Outstanding service
Very friendly, efficient and pleasant experience. Ill go back every time

Respuesta de Hays Travel - Broughton
Dan was excellent again
Dan was excellent again. Booked another cruise quickly. Got the cabin we wanted. So easy and efficient. Many thanks 😊. Keep up the good work 👏

Respuesta de Hays Travel - Broughton
Friendly and efficient service from…
Friendly and efficient service from start to finish. Took less than half an hour to find and book our requested search for a given location and type of holiday.

Respuesta de Hays Travel - Broughton
It was really easy to book my cruise
It was really easy to book my cruise. They were really knowledgeable and knew alot about the ship I wanted to book. I am very pleased I chose hays travel broughton.

Respuesta de Hays Travel - Broughton
Very good customer service and very…
Very good customer service and very knowledgeable staff member (Natalie).

Respuesta de Hays Travel - Broughton
Great staff
Great staff, fantastic reception. Made us relaxed and sorted out our needs.

Respuesta de Hays Travel - Broughton

Respuesta de Hays Travel - Broughton
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







