We received excellent service and guidance from the team. Initially, Lauren provided us with some very good potential options for our City break & when we had made a decision on the destination, Lily... Ver más
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Consulta las opiniones de los clientes
I spoke to Carrie in the morning and said I wanted to go to the shop that afternoon to confirm my holiday and pay a deposit, and even though she wasn’t there that day she said that she would pa... Ver más
Jade and Lauren were absolutely superb! They absolutely personified what good customer service looks like, they listened and understood exactly what we needed and found us a good little trip!
La empresa ha respondido
As usual Carrie found us the holiday which ticked all our boxes. Welcoming, Friendly,Professional Service every time Hays Travel Chorley
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
38 Chapel Street, PR7 1BW, Chorley, Reino Unido
- 01257698034
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent
Carrie was amazing from start to finish. Would highly recommend. Will definitely be seeing Carrie again soon

Respuesta de Hays Travel - Chorley
Jade at hays chorley was excellent as…
Jade at hays chorley was excellent as usual

Respuesta de Hays Travel - Chorley
Lauren was fantastic…
Lauren was fantastic and sorted out a last minute break for us. Great service, thanks.

Respuesta de Hays Travel - Chorley
Always professional and extremely…
Always professional and extremely knowledgeable and helpful

Respuesta de Hays Travel - Chorley
Brilliant
Brilliant, Carrie was really helpful nothing was no an issue thankyou!

Respuesta de Hays Travel - Chorley
A week in Sardinia
Carrie searched far and wide to find a hotel in Sardinia which would suit my desire. Very helpful and patient

Respuesta de Hays Travel - Chorley
Great customer service. Lauren listened to exactly what we were…
Lauren listened to exactly what we were looking for and left no stone unturned until she found it for us. Really positive, kind, competent and very knowledgeable. Spot on. Thank you.

Respuesta de Hays Travel - Chorley
Good service received
Went in on 2 occasions, both times staff were very informative and helpful, which decided me to book my short break there and then. We'll done for good service

Respuesta de Hays Travel - Chorley
Carrie was amazing
Carrie was amazing. She took on board what we wanted, she was knowledgeable, professional and efficient. She made the process so easy. She had an amazing personality that made you feel at ease knowing she was getting us the right holiday. This is the first time I have used Hays Travel and will not only be happy to use them again but to recommend Hays travel. Well done Carrie you were amazing 👏

Respuesta de Hays Travel - Chorley
A shout out to Lauren at Hays
A shout out to Lauren at Hays. A big thank you for all of your help, support, knowledge and patience. Following poor customer care from Tui and our Christmas holiday cancelled with just 48 hours notice, we visited Hays with the hope that another holiday could be found. Lauren was so professional and knowledgeable and worked tirelessly to secure us an alternative- which we loved. Thank you Lauren. Hays are so lucky to have such a dedicated member of staff.

Respuesta de Hays Travel - Chorley
Family booking
We came back to book with jade at the Chorley store she was extremely helpful and honest.

Respuesta de Hays Travel - Chorley
Very friendly abd helpful
Very friendly abd helpful, my original holiday choice wasn't available, l was able to find an alternative with the help of the lovely advisor. Very impressived

Respuesta de Hays Travel - Chorley
cardiac hill
after the poor review i recently posted i was contacted by a member of staff who was very apologetic and offered to contact the airline to see if they could help, i was offered alternatives hotels but i finaly decided to stay in the original one, it is a great hotel called Mont Park, not many at that price offer 2 bedrooms, i will put up wth the hill, Hays are a great agents with lovely staff, thank Jade for your help,x

Respuesta de Hays Travel - Chorley
Excellent service …
Excellent service from Carrie at the Chorley branch. Efficient and very knowledgeable and found us two perfect holidays. She was fabulous 👌

Respuesta de Hays Travel - Chorley
Lauren was so helpful and knew exactly…
Lauren was so helpful and knew exactly what we wanted

Respuesta de Hays Travel - Chorley
i called into hays travel in chorley on…19/01/2026
i called into hays travel in chorley on the 19/01/2026 and spoke to carrie about a holiday i wanted to book for me my daughter and two grand children it was a special holiday for me as i would be turning 70 years old while we where away the hotel i wanted to book was the ponient marinada in salou the price she quoted me was £2662.00 flying from manchester on the 12/06/2026 for 7 nights all inclusive i couldn't book it there and then as i needed to speak to my daughter. i called back on the friday morning 24/01/2026 ad spoke to carrie that i wanted to book the holiday and was flabergasted that the holiday had gone upto £2953.80 she said this some times happens. i did book the holiday as she said it could go up again. i am just a bit upset that she didn't explain this to me on monday if she had i would have tried to contact my daughter while in the shop and if she was happy with the hotel i would have booked it there and then and saved my self over £300 which would. have been spending money.

Respuesta de Hays Travel - Chorley
Excellent advice
Excellent advice. No pressure or time constraints to buy the holiday. The staff were very helpful patient and pleasant.

Respuesta de Hays Travel - Chorley
Excellent customer service.
Excellent customer service.
Thanks for helping us. Carrie!

Respuesta de Hays Travel - Chorley
Fantastic service every time I go in .
Fantastic service every time I go in .. always have smiles on there faces and happy to help.. lovely staff

Respuesta de Hays Travel - Chorley

Respuesta de Hays Travel - Chorley
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