Despite the office staff being extremely busy trying to accommodate hundreds of enquiries for Europa league packages to watch Sunderland in Milan ,they were first rate and went beyond expectations... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Excellent Service Alison was very helpful and efficient. She gave us a £100 off our holiday by using a rain check voucher and she even phoned the hotel to check on a fridge to store insulin.
La empresa ha respondido
Even though the store was busy we still did not feel rushed when booking our holiday. All questions answered and details explained well. Happy to recommend this branch of hays travel 😀
La empresa ha respondido
As always with Hays, the staff were excellent. She took us through several options for our trip, checking proximity to the city centre, public transport etc. We were able to book a good hotel close... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
4 Middle Street, DH8 5QJ, Consett, Reino Unido
- 01207 593800
4,9
Excelente
2 mil opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My go to Travel Agent staff are…
My go to Travel Agent staff are brilliant who go the extra mile to get you that holiday at the best price
30 de abril de 2026
Respuesta de Hays Travel - Consett
Thankyou for the lovely feeback it was a pleasure to book your holiday. Regards Hays Travel Consett
Excellent service
Excellent service, staff were so professional, helpful and knowledgeable, no pressure at any time during the visit. The booking process was straightforward.
5 de mayo de 2026
Respuesta de Hays Travel - Consett
Thankyou so much, I really do appreciate your kind words! We're so glad to hear that you were happy with the service given.
If you do require any assistance in the meantime, please dont hesitate to contact us.
Kind Regards
Hays Travel
Abbie
Great Booking Experience
I was looking at a short break with a friend to a new destination. I spoke to Abbie Ross at the Consett Branch who was very helpful and knowledgeable about the area and answered all my questions.
Abbie made the booking process very simple and easy to follow.
First class service as always!
5 de mayo de 2026
Respuesta de Hays Travel - Consett
Thank you for the lovely feedback, hope you have an amazing time ... Many Thanks Abbie
Excellent staff good tie up with each…
Excellent staff good tie up with each other never in doubt we wouldn't be satisfied
4 de mayo de 2026
Respuesta de Hays Travel - Consett
Thank you for the lovely feedback, Many Thanks Katelyn
Absolutely brilliant experience booking…
Absolutely brilliant experience booking with Abbie at hays travel consett
28 de abril de 2026
Respuesta de Hays Travel - Consett
We are happy you had such a brilliant experience booking with us. Thank you for sharing your positive feedback; we really appreciate it,
Thankyou
Abbie
Respuesta de Hays Travel - Consett
Hi Gillian,
We appreciate you taking the time to share your consistently positive experiences with our service; thank you so much!
Kind Regards
Hays Travel Consett
Chloe
all questions answered no issues…
all questions answered no issues whatsoever!
A great agent and knowledgeable
3 de mayo de 2026
Respuesta de Hays Travel - Consett
Hi,
We appreciate you taking the time to leave us this great review! We're so glad to hear that our agent was knowledgeable and helpful.
Kind Regards
Hays Travel Consett
Alison
Respuesta de Hays Travel - Consett
Thank you for the lovely feedback - Many Thanks Mia
Respuesta de Hays Travel - Consett
We appreciate you taking the time to share your positive experience. We're glad you found our team helpful and informative! Kind regards, Margaret
All done by phone but great service…
All done by phone but great service thank you 😊
23 de abril de 2026
Respuesta de Hays Travel - Consett
Thank you for the lovely feedback, Many Thanks Amanda
From the moment I phoned the hays…
From the moment I phoned the hays travel branch was great, Morgan who helped me get the holiday I wanted was nothing more than amazing, nothing was a problem even after I had phoned the branch on numerous times, with her help I've got the perfect cruise and a few days stay in a lovely hotel, can't recommend the Consett branch enough
30 de abril de 2026
Respuesta de Hays Travel - Consett
Thank you so much, i really appreciate your feedback and i was so happy to find you the perfect cruise.
thanks
Morgan :)
Excellent service as per the…
Excellent service as per the norm,Katelyn was excellent in sorting what we needed.
30 de abril de 2026
Respuesta de Hays Travel - Consett
Thank you for the lovely feedback, many thanks Katelyn
Amazing team
Amazing team! Really listened to me for what I wanted after for our family holiday!!… I would always book through hays!
22 de abril de 2026
Respuesta de Hays Travel - Consett
Hi Sarah,
We're so happy to hear that our team listened to your needs and helped you plan an amazing family holiday! Thank you for your continued trust in us.
Kind Regards
Hays Travel Consett
Amanda
Very friendly helpful member of staff
28 de abril de 2026
Respuesta de Hays Travel - Consett
Hi,
We appreciate you taking the time to share your positive experience; we are so happy to hear our staff were helpful and friendly.
Kind Regards
Hays Travel Consett
Katelyn
Respuesta de Hays Travel - Consett
Hi Marie,
We appreciate you sharing your experience! We are so happy to hear the booking process was quick and that our team's knowledge was helpful.
Kind Regards
Hays Travel Consett
Amanda
Worked hard and looked at all options…
Worked hard and looked at all options for us very caring
28 de abril de 2026
Respuesta de Hays Travel - Consett
We appreciate your kind words and are so glad we could assist you with your booking, ensuring all options were explored.
You know where we are if you need us - Thanks again Alison
Friendly staff and good deals
8 de abril de 2026
Short break to Minorca
The girl who dealt with us was really helpful and managed to get the ideal holiday package for us.
21 de abril de 2026
Highly recommend booking your holiday…
Highly recommend booking your holiday with Hays. I've never had a bad experience. The staff go above and beyond to ensure you get the best price for your holiday. Big shout out to Amanda, she was fab sorting out our trip to Greece yesterday. She was full of knowledge about the resort making the booking very quick and easy.
21 de abril de 2026
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