Despite the office staff being extremely busy trying to accommodate hundreds of enquiries for Europa league packages to watch Sunderland in Milan ,they were first rate and went beyond expectations... Ver más
La empresa ha respondido
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Despite the office staff being extremely busy trying to accommodate hundreds of enquiries for Europa league packages to watch Sunderland in Milan ,they were first rate and went beyond expectations... Ver más
La empresa ha respondido
Excellent Service Alison was very helpful and efficient. She gave us a £100 off our holiday by using a rain check voucher and she even phoned the hotel to check on a fridge to store insulin.
La empresa ha respondido
Even though the store was busy we still did not feel rushed when booking our holiday. All questions answered and details explained well. Happy to recommend this branch of hays travel 😀
La empresa ha respondido
As always with Hays, the staff were excellent. She took us through several options for our trip, checking proximity to the city centre, public transport etc. We were able to book a good hotel close... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
4 Middle Street, DH8 5QJ, Consett, Reino Unido
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Staff member was very helpful and didn’t rush me to make my choice of booking. She showed me lots of reviews for the hotel I finally chose and made the process very easy
Was served by Amanda lovely lady very helpful credit to your company 10/10
Staff very helpful and pleasant
They. Work very well as a team
Excellent service ,nothing was too much truble
From the initial enquiry to final booking everything went perfect.
Abbey was a superstar and went above and beyond to ensure our booking included everything we wanted
As per usual, always helpful, nothing is a bother. Always feel that the staff are genuinely trying their best to give you the best experience when booking a holiday. Most of all it's the feeling of a very friendly environment serving the local community.
Very helpful and caring.As I am a solo traveler I was listened to and helped get the most of what I wanted for my forth coming holiday.Everytthing was booked for me,seats on plane,extra luggage the staff were so helpful and friendly

Respuesta de Hays Travel - Consett

Respuesta de Hays Travel - Consett
Nearly everything was explained to you but if questions were not asked you weren’t told about it and why do they put times on on the car parking days

Respuesta de Hays Travel - Consett
The experience was great all the staff accommodated to my needs and wishes and were very helpful, I am booking from London and the staff (Juan) was helpful in giving me ideas on different and affordable ways to get down the Heathrow, overall experience was great will definitely book with Hays again.

Respuesta de Hays Travel - Consett
Cant thank Amanda and the girls enough for helping us book our dream honeymoon yesterday! Amanda was so helpful and patient and really went above and beyond to answer all of our questions and requests to make sure everything was perfect for us

Respuesta de Hays Travel - Consett
Always efficient, friendly and knowledgable staff . Nothing is a problem and we never feel rushed making our holiday choice. We always use Hays as we know we can rely on them to get us a great deal and a lovely holiday.

Respuesta de Hays Travel - Consett

Respuesta de Hays Travel - Consett

Respuesta de Hays Travel - Consett
I dealt with Amanda, both online and over the telephone. She was very friendly, knowledgeable and had no problem sneering any questions I had, she also priced up a separate booking for me at the same time. Booked straight away! I always recommend hays travel, I feel you can’t get better value anywhere else. She informed me of the discounts we could get and told me exactly what to expect when it came to paying for the holiday.

Respuesta de Hays Travel - Consett
Amanda was very helpful and friendly and provided us with all the information we needed to arrange our girls trip.

Respuesta de Hays Travel - Consett

Respuesta de Hays Travel - Consett
The staff in the Consett branch are always so helpful and have a smile on their face when you walk through the door. Mia helped us book a holiday in a resort that had been recommended to us by a friend. She helped us make an informed decision about our hotel choice and additional information about the resort. Great customer service as always which is why we always go back.

Respuesta de Hays Travel - Consett
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