Hays Travel - Coventry Opiniones 

584
TrustScore: 5 sobre 5

4,9

4 Smithford Way, CV1 1FX Coventry, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

There are two lovely ladies Coventry branch Chloe and Rachel. Their knowledge was amazing. Made us feel comfortable booking our Australia trip. Gave us lots of tips on where to visit when get there f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to M... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Exceptional service for the second time this year. If other assistants are available to help out they do which obviously speeds the process up. Called in for a brochure left with a booked holiday.... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 4 Smithford Way, CV1 1FX, Coventry, Reino Unido

  • 02476993855

4,9

Excelente

TrustScore: 5 sobre 5

584 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(584)

125.148 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sonia is absolutely fantastic

Sonia is absolutely fantastic, so much knowledge, knows exactly what's she's doing always sends us amazing places
Could not recommend enough,x

19 de abril de 2026
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Respuesta de Hays Travel - Coventry

Thank you Laura for your lovely feedback :)

Valorada con 5 estrellas sobre 5

With thanks Katie,

Yes we was very happy with Katie, she looked at a lot of hotel's for us.
We are going to Montenegro,
We are looking forward to it.
I would recommend Hays Travel in Coventry the staff are very helpful and friendly
Thank you Katie 5*

14 de abril de 2026
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Thank you for your lovely feedback :)

Valorada con 5 estrellas sobre 5

Superb

Superb and helpful service as usual

5 de abril de 2026
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Respuesta de Hays Travel - Coventry

Thank you for the kind words :)

Valorada con 2 estrellas sobre 5

Disappointing

Have always previously been happy to give a honest good review but unfortunately not for our recent holiday. Good on selling but not after sales service. We felt left to our own devices with paperwork errors and mobility issues. The ‘buy back’ currency deal was misunderstood and anything over the £300 we now have to sell back elsewhere although purchased from Hays and within the 6 weeks

20 de marzo de 2026
Opinión espontánea
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Respuesta de Hays Travel - Coventry

Hi Colin, We are sorry you feel this way and we have tried to contact you with regards to the currency return

Valorada con 5 estrellas sobre 5

Excellent service throughout the…

Excellent service throughout the holiday booking. Sonia really looked after our interests with thoughtful information and expertise.

31 de marzo de 2026
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Respuesta de Hays Travel - Coventry

Thank you so much Joan for your lovely feedback :)

Valorada con 4 estrellas sobre 5

Knowledgeable team

Knowledgeable team. We didn't feel as we were being rushed .

25 de marzo de 2026
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Respuesta de Hays Travel - Coventry

Thank you Susan for your lovely feedback :)

Valorada con 5 estrellas sobre 5

The staff are very knowledgeable and…

The staff are very knowledgeable and informative. I asked about some different destinations and offered their opinions, after a small discussion we came up a plan. Very helpful

27 de marzo de 2026
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Respuesta de Hays Travel - Coventry

Thank you Carl for your lovely feedback :)

Valorada con 5 estrellas sobre 5

Katie was very helpful and smiley

Katie was very helpful and smiley. It was a nice and easy experience booking our holiday.

28 de marzo de 2026
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Respuesta de Hays Travel - Coventry

Thank you so much for your lovely feedback!

Valorada con 5 estrellas sobre 5

Fabulous loved it

Fabulous loved it
But people with mobility problems
It’s no good for and should be explained loads of steps And walking even up to the restaurant
In winter bar shuts 10.30
Night club only open hour from 10 to 11
No good if you want more
Room got everything ypu need even cookers and microwave
Showers great
Cooking stuff
Taxi cheap to get around
Plenty choices on food and was good
Wine beer with meals
We definitely be going again
No much for children though if you have any

18 de marzo de 2026
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Respuesta de Hays Travel - Coventry

Thank you for your feedback :)

Valorada con 5 estrellas sobre 5

Very professional service agents in…

Very professional service agents in store, even conversing between agents to ensure the best advice, and best deal
Very polite, courteous and friendly, v
Helpful above and beyond with advice for after booking advice, and for any future trip potentially pending
Very helpful all round service including helpful advice concerning travel pre payment card usage and renewal
Special thanks to Rachael

20 de marzo de 2026
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Respuesta de Hays Travel - Coventry

Thank you for the kind words Kevin as always we are always here to help, Rachael :)

Valorada con 5 estrellas sobre 5

We were made welcome as soon as we…

We were made welcome as soon as we entered the store . Chloe was very efficient and made the purchase of our holiday very easy . Thank you Chloe.

15 de marzo de 2026
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Respuesta de Hays Travel - Coventry

Thank you so much for your lovely feedback :)

Valorada con 5 estrellas sobre 5

I am very happy

I was well received by Sonia and her friends, etc....

15 de marzo de 2026
Logotipo de Hays Travel - Coventry

Respuesta de Hays Travel - Coventry

Thank you for your lovely feedback :)

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