Hays Travel - NewtownAbbey Opiniones 

1583
TrustScore: 5 sobre 5

5,0

Unit 63 Abbeycentre, BT37 9UH Newtownabbey, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just booked a holiday today with the newtownabbey branch. everything was explained correctly and the sales person knew their stuff.

Valorada con 5 estrellas sobre 5

Andrea was Fantastic, from beginning to end,explained everything, very polite and knowledgeable. (Give her a rise ) Mr Joseph Mcferran.

Valorada con 5 estrellas sobre 5

I would definitely say we got great ser besides getting our. Holiday away. We were recommended by a member of staff who had been the year before how to get the best 9f the break away. The staff we're... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, Reino Unido

  • 02893180023

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

5,0

Todas las opiniones

(1583)

120.299 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

They made it so easy to book a holiday

They made it so easy to book a holiday, I explained what I was looking for, and they brought it up on the screen and I was able to book it in minutes. Very helpful.

10 de julio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Joan,
Thank you for your lovely feedback!
I will ensure this is passed onto Laura
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Lucy was fantastic in helping us plan…

Lucy was fantastic in helping us plan and book a girls' trip to New York and Nashville to celebrate a milestone birthday! We used the Newtownabbey store. This is the second time I've relied on Hays to organise and book a special trip to the States. I would highly recommend Hays.

6 de julio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Jeanine,
Thank you for your lovely feedback!
I will ensure this is passed onto Lucy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Always ahead of the game never fails to…

Always ahead of the game never fails to get me exactly what I want and usually for less than I can get elsewhere

2 de julio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi William,
Thank you for your lovely feedback!
I will ensure this is passed onto Andreea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

We never go anywhere else they are so…

We never go anywhere else they are so helpful and never takes that long then its all done brilliant

16 de mayo de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Andrea,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Excellent Travel Company .

Excellent service and advice. All dealt with very professionally.

5 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Ann,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Kim from Abbeycentre branch always very…

Kim from Abbeycentre branch always very helpful

28 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Jacqueline,
Thank you for your lovely feedback :)
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Great service

28 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Patricia,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Great work

Everything was great Brenda accommodated all our needs and made it a pleasure to deal with them highly recommend

26 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Lorraine,
Thank you for your lovely feedback!
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Very good service always helpful in…

Very good service always helpful in every way

27 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Edward,
Thank you for your lovely feedback!
I will ensure this is passed onto Andrea.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Andreea was very helpful

Andreea was very helpful. She managed to get us exactly what we wanted. Don’t think it was easy for her but her determination paid off.

27 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Christine,
Thank you for your lovely feedback!
I will ensure this is passed onto Andreea.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

26 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Kimberley,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

26 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Walton,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Booking holiday …

Went into your store with no idea of where to go and unsure of dates also. We were greeted by Lucy and she cudnt have made the whole experience any easier. Gave options of locations. We got a date that suited well. We cudnt have been any happier. Lucy was great and would definitely make me use hays again.

20 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Donna,
Thank you for your lovely feedback!
I will ensure this is passed onto Lucy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Holiday to Portugal

The staff were super helpful. We booked a holiday last minute with Carolyn she couldn't have done more for us. She organised everything including special assistance at the airport.

3 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Stephen,
Thank you for your lovely feedback!
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

From I walked in till I walked out of…

From I walked in till I walked out of Hays in Newtownabbey I was given 100% attention.

16 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Tracey,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Lindsay Pearce made everything so…

Lindsay Pearce made everything so easy. She went above and beyond to sort out my special assistance as a Type 1 Diabetic, even ensuring we had booked seats near the front of plane for easy access to toilet. She even took the time to look at facilities on a future cruise we are considering.

13 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Alison,
Thank you for your lovely feedback!
I will ensure this is passed onto Lindsay!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

We had great help booking our holiday

We had great help booking our holiday, staff very helpful. Looking forward to go now. I looked online first, but it was better when we got help from girl in travel agents at Newtownabbey branch.

14 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Joan,
Thank you for your lovely feedback!
I will ensure this is passed onto Andreea!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

A lady called sharon help me book a…

A lady called sharon help me book a cruise ..she was great so helpful ..and made the whole process stressless

13 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Barbara,
Thank you for your lovely feedback!
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Friendly staff and Straightforward Approach

Staff were very friendly and buying the gift card was hassle free. Had tried buying one at a different travel agent who wouldn't sell it to me as I had no photographic ID, which I shouldn't have needed as It was a card payment! (there loss and Hays's gain :) )

13 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Julie,
Thank you so much for your lovely feedback!
I will ensure this is passed onto the team
If you ever need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Excellent service

Treated with politeness and respect. Listened to our requirements and talked us through the alternatives.

12 de junio de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi John,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Amy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más