Hays Travel - NewtownAbbey Opiniones 

1590
TrustScore: 5 sobre 5

5,0

Unit 63 Abbeycentre, BT37 9UH Newtownabbey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff very friendly and efficient.Listened to type of holiday we were looking for and met all our requirements left very happy.

Valorada con 5 estrellas sobre 5

S Very friendly and knowledgeable staff. This time it was Carollyn I would like to thank. Carolyn rang as agreed to confirm my world wide travel insurance. I called In to pay for this. Whilst in... Ver más

Valorada con 5 estrellas sobre 5

I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, Reino Unido

  • 02893180023

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1590)

121.406 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very professional service

9 de abril de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi David,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Happy days

Friendly, unhurried and knowledgable staff.

31 de marzo de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Peter,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Really helpful

Really helpful

1 de abril de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Emma,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Brenda was very helpful when booking…

Brenda was very helpful when booking our holiday

4 de abril de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Julie-Anne,
Thank you for your lovely feedback!
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 4 estrellas sobre 5

The travel agent called Lucy was…

The travel agent called Lucy was extremely helpful and pleasant. Nice experience altogether.

27 de marzo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Alan,
Thank you for your lovely feedback!
I will ensure this is passed onto Lucy!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Lindsey was very well informed and made…

Lindsey was very well informed and made sure that we were comfortable with our choice.

1 de abril de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Ernest,
Thank you for your lovely feedback!
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Good booking process and Carolyn very…

Good booking process and Carolyn very friendly and helpful

13 de marzo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Carol,
Thank you for lovely feedback.
I will ensure this is passed onto Carolynn.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

The knowledge that Lindsay had of…enjoyable experience

The knowledge that Lindsay had of turkey and the different hotels was excellent

21 de marzo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi John
Thank you for lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

What made our experience great was the…

What made our experience great was the friendly staff , they found us exactly what we were looking for , we were given great tips and advice , we weren't rushed and all our questions were answered .

14 de marzo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Lesley,
Thank you for lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

An excellent booking experience!

I was greeted with a smile and a genuine friendly welcome.
The consultant was very helpful, efficient and answered all my questions; this resulted in me booking a City break on the spot.
I felt that I mattered as a person and not just as a paying customer.
Well done Laura and the Abbeycentre branch!

20 de marzo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Michele,
Thank you for lovely feedback.
I will ensure this is passed onto Laura
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Very good told us everything we needed…

Very good told us everything we needed to no

16 de marzo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Sharen,
Thank you for lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Such a friendly place

Such a friendly place. Great customer service. Thank you to the girls who helped book our holiday and sort out the money. Will definitely be back!!

28 de febrero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Gillian,
Thank you for lovely feedback.
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Excellent service from Carolynn

Excellent service from Carolynn. Wouldn’t us em any other company.

10 de marzo de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Lynda,
Thank you for lovely feedback.
I will ensure this is passed onto Carolynn.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Made a query on a holiday and Laura was…

Made a query on a holiday and Laura was very efficient and I was able to book it right away.

9 de marzo de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Dawn,
Thank you for your lovely comments
I will ensure this is passed onto Laura.
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Staff very friendly

Staff very friendly, efficient, went out of their way to get us the holiday we wanted at the best price , very impressed by all the staff and their commitment to helping customer , great customer relations! Will definitely book my next holiday with them , and have recommended them to my family &
Friends

26 de febrero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Wendy,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Was so easy to book and fellow was so…

Was so easy to book and fellow was so professional and explained everything and so quick thank you

8 de marzo de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Geraldine,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Andrea was very helpful and very…

Andrea was very helpful and very pleasant to deal with.

4 de marzo de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Patricia,
Thank you for your lovely comments
I will ensure this is passed onto Andrea
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Great help from staff

Great help from staff, very professional and friendly.

3 de marzo de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Trevor,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Good information and very detailed…

Good information and very detailed answering any questions we asked

27 de febrero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Mary,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Lindsey was fantastic at her job

Lindsey was fantastic at her job, nothing was a bother, she searched loads of holidays for us, and had great knowledge of the holidays

2 de marzo de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Donna,
Thank you for your lovely comments
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim

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