Hays Travel - NewtownAbbey Opiniones 

1585
TrustScore: 5 sobre 5

5,0

Unit 63 Abbeycentre, BT37 9UH Newtownabbey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I just booked a holiday today with the newtownabbey branch. everything was explained correctly and the sales person knew their stuff.

Valorada con 5 estrellas sobre 5

Andrea was Fantastic, from beginning to end,explained everything, very polite and knowledgeable. (Give her a rise ) Mr Joseph Mcferran.

Valorada con 5 estrellas sobre 5

I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, Reino Unido

  • 02893180023

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1585)

120.653 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly efficient service

No waiting to see someone. Laura was very helpful our booking was quickly made. We have booked all our holidays with Hay's at Newtownabbey and have never been disappointed with their service.

6 de mayo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Nadine,
Thank you for your lovely feedback!
I will ensure this is passed onto Laura!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Sharon was lovely to speak to very…

Sharon was lovely to speak to very knowledgeable pleasant and helpful she sorted me out with a holiday leaving out nothing even informing me of work being carried out in the resort
A great ambassador for Hays travel who I always book with year after year is keep up the good work

10 de mayo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Jane,
Thank you for your lovely feedback!
I will ensure this is passed onto Sharon.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service. All staff were very helpful and full of information and advice to help us book our holiday. Stress free and easy to book. Thank you so much we can’t wait to get away

5 de mayo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Christopher,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Helpful and pleasant.

4 de mayo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Carol,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

TOP CLASS EXPERIENCE

FROM THE MOMENT WE STEPPED INSIDE THE STORE CAROLYNN MADE US FEEL WE WERE THE ONLY CUSTOMERS THERE. WE EXPLAINED WHAT OUR REQUIREMENTS WERE AND WITHIN 10 MINUTES SHE HAD PROVIDED US WITH 2 OPTIONS TO LOOK AT. HER ATTENTION TO DETAIL WAS 1ST CLASS. WE WERE BACK NEXT MORNING TO CONFIRM. BEST OF ALL IS WE PAID AND THAT IS ALL WE HAVE TO DO. CAROLYNN ASSURED US THAT SHE WILL COMPLETE ALL THE NECESSARY PAPERWORK FOR US. AN ABSOLUTE STAR. WONT BE THE LAST TIME WE WILL USE HAYS TRAVEL, THATS FOR SURE

3 de mayo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi John,
Thank you for your lovely feedback!
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

They were very patient and helpful

They were very patient and helpful

2 de mayo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Colette,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Very welcoming and helpful…

Very welcoming and helpful and hopefully sorted us with a good holiday.

2 de mayo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Joanne,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Lucy was a great help after an…

Lucy was a great help after an unhelpful experience with another member of staff.
Lucy noticed our lack of help & quickly rang us to fix & book our holiday.

28 de abril de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Dawn,
Thank you for your lovely feedback!
I will ensure this is passed onto Lucy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Andrea was very helpful

Andrea was very helpful

28 de abril de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Norma
Thank you for your lovely feedback!
I will ensure this is passed onto Andrea.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Great help all around very pleasant.

Great help finding us flights and accommodation. Lots of good advice

23 de abril de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Thomas,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Carolyn was very helpful and friendly.

Carolyn was very helpful and friendly.

23 de abril de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Anne,
Thank you for your lovely feedback!
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

The staff where knowledgeable

The staff where knowledgeable, helpful and really listened to our needs. Useful advise and very patient. Sharon was amazing.

21 de abril de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Mrs McCann,
Thank you for your lovely feedback!
I will ensure this is passed onto Sharon!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Great service for a majorca booking

Great information and very patient with our children.

17 de abril de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Jonathan,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Amy at Abbeycentre branch was very…

Amy at Abbeycentre branch was very patient and helpful. We didn’t know what we wanted and she helped narrow down our needs and wants to get us the right holiday booked.

17 de abril de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Alison,
Thank you for your lovely feedback!
I will ensure this is passed onto Amy!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

A very professional job done well by…

A very professional job done well by Carolyn at the Lesley Centre Newtownabbey store made us feel at ease, talked through every aspect of our holiday, can't thank her enough.

11 de abril de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi David,
Thank you for your lovely feedback!
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Lovely pleasent staff

Lovely pleasent staff, very easy to deal with 😁👍

10 de abril de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Ben,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Very professional service

9 de abril de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi David,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Happy days

Friendly, unhurried and knowledgable staff.

31 de marzo de 2026
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Respuesta de Hays Travel - NewtownAbbey

Hi Peter,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Really helpful

Really helpful

1 de abril de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Emma,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Brenda was very helpful when booking…

Brenda was very helpful when booking our holiday

4 de abril de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Julie-Anne,
Thank you for your lovely feedback!
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

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