Hays Travel - Weston Favell Opiniones 

937
TrustScore: 5 sobre 5

4,9

Upper Mall Weston Favell Shopping Centre, NN3 8JZ Weston Favell, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have found Hays Northampton to be staffed by polite and friendly people. They know their business and are always helpful.I have dealt with three of their staff Maxine Michelle and another whose na... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful young man. Helping us to decide where to go outside Europe. Very friendly and welcoming. Would definitely go back , for our next holiday. All the staff were lovely.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited Michelle at the Weston favell store. Michelle is always friendly and so helpful. She is very patient when you are a little indecisive and makes sure you have all the information to make th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gave a brief outline of where we had looked at going after my daughters Vegas wedding. Iona put all my bucket list trips together & we now have an amazing trip to look forward to. Iona was fantastic... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Upper Mall Weston Favell Shopping Centre, NN3 8JZ, Weston Favell, Reino Unido

  • 01604808894

4,9

Excelente

TrustScore: 5 sobre 5

937 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(937)

121.628 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely great service very friendly…

Absolutely great service very friendly and professional Nothing was any bother.. Found the perfect holiday just what I wanted.. Highly recommend 🙂

18 de julio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Thanks so much for your lovely feedback, I am so glad that we could help with your holiday plans and we look forward to seeing you again soon for more! :)

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable

Friendly, knowledgeable and helpful staff.
Dealt with all our queries and requests efficiently.Made some very helpful suggestions which we will look into.
Caroline made our booking experience very enjoyable.

19 de julio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Thank you so much for your lovely review, we are so glad that we found you the holiday you were looking for - See you in future for more! :)

Valorada con 5 estrellas sobre 5

Hays staff are very friendly and…

Hays staff are very friendly and efficient. Nothing is too much trouble and will try to get everything you requested sorted for you.

18 de julio de 2026
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Respuesta de Hays Travel - Weston Favell

Thank you for your lovely review - Iona

Valorada con 4 estrellas sobre 5

Caroline was cheerful and smiled as…

Caroline was cheerful and smiled as soon as I approached, answered my questions with honesty and then proceeded to do as I asked. Lovely lady and atmosphere in shop was friendly, they all seemed to get on with each other, a good working place.

10 de julio de 2026
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Respuesta de Hays Travel - Weston Favell

Hello, Thank you for your lovely review, it was a pleasure helping you book your holiday. - Caroline.

Valorada con 5 estrellas sobre 5

This is the 2nd time I’ve used Caroline…

This is the 2nd time I’ve used Caroline at Hays. Her knowledge of resorts is fantastic and she knows just what would suit our family. She has sorted everything out for holiday insurance, parking, check in, printed boarding passes, recommended the best seats on the plane. ⭐️⭐️⭐️⭐️⭐️ just amazing service thank you

16 de julio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Thank you for the lovely review!

Valorada con 5 estrellas sobre 5

Caroline never fails to pull it out of…

Caroline never fails to pull it out of the bag. Nothing is ever too much trouble. She is a pleasure to deal with.

16 de julio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

It's always my pleasure, it's lovely to see you in store :)

Valorada con 5 estrellas sobre 5

Face to face contact instead of a…

Face to face contact instead of a telephone. Its so nice nowadays.
A friendly face. & nice personality , to be made comfortable & nothing seemed to be too much trouble. Even got help with my assistance booking.
Very happy indeed.

8 de julio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Thanks so much for your lovely feedback, we prioritise our service in store and we are so glad that we have managed to get your holiday sorted and your extra requirements in plaece - Hays Travel Weston Favell

Valorada con 5 estrellas sobre 5

AMAZING!!!

I went into hays Weston Favell on a whim after being let down by easy jet, I spoke to Caroline who was the most lovely lady and so helpful! I told her it was my first solo holiday and she done everything she could to make sure it would be as easy as possible for me to navigate. She recommended tje best airport, best price, how to navigate the airport, what happens next. All staff in there were so friendly and willing to help, I didn't feel rushed in making decisions and they really took time to understand my needs and worries. I can't thank anyone in there enough!

10 de julio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Thanks so much for leaving Caroline this lovely review, I am so glad that she managed to get your holiday sorted and give you a trip to look forward to - Hope to see you again soon for more holidays! Kind regards, Hays Trave Weston Favell Team :)

Valorada con 5 estrellas sobre 5

Very helpful staff and went out of…

Very helpful staff and went out of their way to ensure we got what we wanted and explained everything very well. Could not have done more!!

10 de julio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Thank you for leaving a lovely review, it's our pleasure to help :)

Valorada con 5 estrellas sobre 5

Very helpful professional and didn’t…

Very helpful professional and didn’t rush us, gave us a lot of attention to details. Nice relaxing atmosphere. Will definitely be back when we want another holiday

9 de julio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Hi Pauline, thank you so much for your lovely review. It was lovely to meet you both and I am so glad that I could help sort your holiday and give you a river cruise to look forward to - Thanks again, Michelle :)

Valorada con 5 estrellas sobre 5

This was my first proper booking…

This was my first proper booking through Hays. Vicki picked up the phone straight way and was proactive in sorting out all of our requirements quickly and efficiently.

8 de julio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Hello Peter! We're glad that we've been able to deliver such amazing service for you. Vicki will be delighted to hear such great feedback, and we'll make sure to pass it on to her!

Valorada con 5 estrellas sobre 5

You representative was very helpful and…

You representative was very helpful and so nice e to speak to a human which makes the experience of booking a holiday a pleasure than a stress

8 de julio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Thank you so much for your lovely feedback, I am so glad that we could arrange your holiday! Have an amazing time - Hays Travel Weston Favell Team :)

Valorada con 4 estrellas sobre 5

Good servis and frendly

7 de julio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

We're very glad to hear that you've had such a great experience at the store, I'll be sure to pass it onto the rest of the team! 😊

Valorada con 5 estrellas sobre 5

Another great visit in Hays

When ever I go into the store I am always greeted with a smile and asked how they can help me. The staff in this store go above and beyond to help you with your booking.Thanks to everyone in the branch at Weston Favell.

1 de julio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Always lovely to see you both , your now part of the team :) Maxine

Valorada con 5 estrellas sobre 5

We went to make enquiriesut a…

We went to make enquiries about a cruise this summer and found Caroline very helpful. She took time to look at different options and listened to our requests, we didn't feel pressured to book any.

30 de junio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Thank you for leaving a lovely review, it was a pleasure to help find a suitable cruise ☺️ Caroline

Valorada con 5 estrellas sobre 5

Iona was just fabulous

Iona was just fabulous she was so knowledgeable and just made it so easy and took the stress away and thought of everything to make our trip enjoyable and as stress free as possibl, as my husband has mobility issues she answered all our questions and was so enthusiastic and joined in in our excitement at finding a holiday that ticked all the boxes thank you

30 de junio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Thank you so much for your lovely review, we pride ourselves on service in store and I am happy that you are pleased with the service you receieved in the store - Kind regards, Hays Travel Weston Favell

Valorada con 5 estrellas sobre 5

Went to book a late deal,staff were so…

Went to book a late deal,staff were so helpful to find me a great hotel which i would never have looked at going to,will definately be going back again next year

19 de junio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Thank you so much for your lovely review, I am so glad that I was able to help with finding you the perfect holiday. I hope you have had a great holiday :) - Michelle

Valorada con 5 estrellas sobre 5

Sorted out an accessible holiday after…

Sorted out an accessible holiday after some disappointing holidays with another company. Staff really friendly and understandable of our needs!

26 de junio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Thank you for leaving a lovely review, it's always our pleasure to help :)

Valorada con 5 estrellas sobre 5

Great place to book a holiday

The lady who booked my cruse was helpful, pleasant and efficent.

25 de junio de 2026
Logotipo de Hays Travel - Weston Favell

Respuesta de Hays Travel - Weston Favell

Thank you for your kind words, we will be sure to get this passed onto Maxine for you!

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