Hays Travel - Yarm Opiniones 

542
TrustScore: 5 sobre 5

4,9

95 High Street, TS15 9BB Yarm, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Emily at Yarm Branch was just brilliant . We had strict date constraints and only 3 airport choices . She was patient and knowledgable and nothing phased her even though we had lots of factors t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We always use Hays Travel for our holiday bookings as we always receive excellent service from the friendly and knowledgeable staff. Our two bookings last week were made by Emily, Yarm branch, who was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Set off to go to hays to get a cruise booked got there Karan was on the phone but she waved to me saying hello only be 5 seconds as she helped me book a good cabin got me a cheeper one on the outside... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Looked on all popular holiday websites as wanting to book for August. Decided to pop into Hays Travel in Yarm and spoke to Karen who listened to what beach holidays we liked. Within 10 minutes Kare... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

542 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(542)

116.474 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very friendly and so helpful that’s why…

Very friendly and so helpful that’s why we came back to book our holiday again

9 de febrero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Hi Angela, thanks for your lovely words. Its a pleasure helping you plan your holidays, thanks from Team Yarm :)

Valorada con 5 estrellas sobre 5

We came into hays travel in yarm today…

We came into hays travel in yarm today for the first time to book a Holliday to Las Vegas we dealt with Karen and ong what an amazing lady she is she sat with us for hours trying to sort out our Holliday package an what we wanted an she didn’t stop till she had found us the best Holliday we are so happy an now we wouldn’t go to anyone else

9 de febrero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Hello Gary & Laura, thank you for taking the time to complete a Trustpilot review & for your kind words,Many thanks,Karen & girls yarm branch.

Valorada con 5 estrellas sobre 5

Great customer service

Was so much more of a pleasant experience actually going into the travel agency, we had all questions answered and and got so much information.
Very professional, excellent customer service.

8 de febrero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Hello Nicola,thank you for taking the time to complete a trustpilot review & for your kind words.Many thanks .Karen & girls Yarm Branch.

Valorada con 5 estrellas sobre 5

Efficient Service

The agent Karen was efficient and understood what we required for our forthcoming cruise.

7 de febrero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Hello Linda & Keith,thank you for completing a Trustpilot review ,a lovely cruise to look forward to ,Kind Regards,Karen & girls yarm Branch.

Valorada con 5 estrellas sobre 5

Excellent service as always

Excellent service as always. Wouldn’t dream of booking my holidays anywhere else.
Thanks to Rashida for finding me a lovely sunny holiday break at the beginning of March.

8 de febrero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Hello Colin,thank you for taking the time to complete a Trustpilot review and for your kind words,Karen& girls Yarm branch.

Valorada con 5 estrellas sobre 5

The welcome as I went in and greetings…

The welcome as I went in and greetings like friends and always so helpful and take there time to find what is just right for me

30 de enero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Lovely feedback thank you so much for taking the time to do this. I will pass your comments on to Karen :)

Valorada con 5 estrellas sobre 5

Girls Trip

The lady on the desk was very helpful and knowledgeable about the holiday we were booking. This is the second holiday which we have booked through Hays Travel and we found it a great experience

4 de febrero de 2026
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Respuesta de Hays Travel - Yarm

Hi Andreana, thanks for your review. I hope you all have a great time when it comes round, Helen

Valorada con 5 estrellas sobre 5

Lovely staff

Lovely staff, very helpful and found the perfect holiday for me and my family!!
Would definitely recommend!

1 de febrero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Hello Sam,thank you for taking the time to complete a Trustpilot review & for your kind words ,Kind Regards Karen & girls Yarm Branch.

Valorada con 5 estrellas sobre 5

Kefalonia Sep 26

We were able to book a holiday package that perfectly suited our needs. Hays Travel (Yarm) have well trained staff and we are particularly greatful to Emily who was superb in finding the right combination of peramaters to create a great holiday deal for us.

31 de enero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Thank you so much for your lovely review, we are so glad to have found your perfect holiday for you! Emily and the girls at Hays Travel Yarm

Valorada con 5 estrellas sobre 5

Efficiency

Friendly efficient staff. Nothing too much trouble. Explained everything well

31 de enero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Hello Judith, thank you for taking the time to complete a Trustpilot review & for your kind words,Kind regards Karen & girls Yarm branch.

Valorada con 5 estrellas sobre 5

Brilliant service

Extremely helpful and got us a fantastic deal. Took time to listen to our needs. Overall a brilliant experience 👏

30 de enero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Hi Jane thank you so much for your lovely feedback :) It was a pleasure to find you exactly what your looking for. Rashida & girls Hays Travel, Yarm

Valorada con 5 estrellas sobre 5

Staff were fabulous as always

Staff were fabulous as always, book atleast twice a year always look forward to seeing the wonderful staff in yarm

31 de enero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Hello Ian, thank you for taking the time to complete a Trustpilot review and for your kind words ,Many Thanks Karen & all the girls Yarm Branch.

Valorada con 5 estrellas sobre 5

Friendly helpful

Friendly helpful

31 de enero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Thank you so much for your lovely review, we hope you enjoy your holiday! Emily and the girls at Hays Travel Yarm

Valorada con 5 estrellas sobre 5

Professional Staff

Each member of staff at the Yarm office have been so professional and knowledgeable in assisting in the booking of long haul tours.

30 de enero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Thankyou for such a lovely review. We hope you have a fantastic upcoming trip. Rashida & girls Hays Travel Yarm

Valorada con 5 estrellas sobre 5

Fantastic service friendly and helpful

Fantastic service friendly and helpful, 2nd Holliday we have booked with Hays Yarm

27 de enero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Hello Lee, thank you for taking the time to complete a Truistpilot review and for your kind words ,Many Thanks Karen & girls Yarm branch.

Valorada con 5 estrellas sobre 5

Great Service.

The staff always make the experience great. They are very friendly and remember me from previous visits which makes me feel like a valued customer. They always do their best to find just what I'm looking for and go above and beyond to get my perfect holiday.

20 de enero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Hello Sheila, thank you for taking the time to complete a Trustpilot and for your Kind words,Many thanks,Karen& girls Yarm branch.

Valorada con 5 estrellas sobre 5

Shannon was extremely supportive and…

Shannon was extremely supportive and helpful managed to book us a cruise within our budget and sourced the best deal on hotels in Rome in a great location.

27 de enero de 2026
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Thank you so much for leaving me such positive feedback It was a pleasure getting your amazing cruise booked and I can't wait to hear all about it. Shannon & Hays Yarm :)

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