Hays Travel - Yarm Opiniones 

544
TrustScore: 5 sobre 5

4,9

95 High Street, TS15 9BB Yarm, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As always, the ladies in Yarm are great for finding us a holiday with everything we asked for. Becki has been extremely helpful, she’s just always busy when I call so Emmy was able to book us in time... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I rang Hays Travel in Yarm to ask if they could book a holiday quickly for us as there was only one room left in the hotel we wanted to go to. Karen pulled out all the stops, gave us a very good price... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Emily at Yarm Branch was just brilliant . We had strict date constraints and only 3 airport choices . She was patient and knowledgable and nothing phased her even though we had lots of factors t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Set off to go to hays to get a cruise booked got there Karan was on the phone but she waved to me saying hello only be 5 seconds as she helped me book a good cabin got me a cheeper one on the outside... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

544 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(544)

117.661 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly helpful service

Friendly helpful service, good to know company is still training up youngsters in these difficult times

19 de diciembre de 2025
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Respuesta de Hays Travel - Yarm

Thank you for your review, we really appreciate your feedback. We hope you have an amazing holiday! Becki and the girls at Hays Travel, Yarm

Valorada con 5 estrellas sobre 5

Always helpful great team makes you to…

Always helpful great team makes you to keep coming back wish you all merry Xmas and New year and all best to Olivia

28 de noviembre de 2025
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Respuesta de Hays Travel - Yarm

Good Afternoon,

Thank you for taking the time to leave us a lovely review. We hope you have a fantastic holiday, and we will see you again soon! Merry Christmas and a Happy New Year.

Olivia and team at Hays Travel Yarm

Valorada con 5 estrellas sobre 5

Friendly

Friendly, helpful staff

2 de diciembre de 2025
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Respuesta de Hays Travel - Yarm

Good Afternoon,

Thank you for leaving us a lovely review, we really appreciate it and we hope you have a fantastic trip.

Thanks,
Olivia

Valorada con 5 estrellas sobre 5

Very helpful with booking our holiday.

Very helpful with booking our holiday.
Lots of knowledge of the area we want to stay at.

23 de noviembre de 2025
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Respuesta de Hays Travel - Yarm

Thank you so much for leaving your feedback, it was a pleasure getting your holiday booked. I hope you have a fantastic time in Gran Canaria. Rashdia and team Yarm :)

Valorada con 5 estrellas sobre 5

Shannon listened to my requirements for…

Shannon listened to my requirements for travel and came back to me with a number of options leaving me to make the decision of my destination. Very happy with the service.
I also received calls from Shannon about discussing travel options and to arrange a time to make a booking.

23 de noviembre de 2025
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Respuesta de Hays Travel - Yarm

Good Afternoon,

Thank you for taking the time to leave us such lovely feedback, we really appreciate it! We hope you have a fantastic trip, and we will see you again soon.

Thanks again,
Olivia and team at Hays Travel Yarm

Valorada con 5 estrellas sobre 5

Great service

Great customer service, very responsive to requests.

21 de noviembre de 2025
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Respuesta de Hays Travel - Yarm

Thank you so much for leaving your review, I really appreciate it. It was a pleasure booking your holiday and I'm sure you will both have the best time in Paris. Shannon :)

Valorada con 5 estrellas sobre 5

Listened to what we wanted

Listened to what we wanted, we weren’t necessarily sure where we wanted to go, really helpful and some good advice. Left us feeling very pleased
Got a good deal and now looking forward to our mini break

11 de noviembre de 2025
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Respuesta de Hays Travel - Yarm

Good Morning Mike,

Thank you very much for your kind review, we really appreciate it. We hope you have a fantastic trip, and we will see you again soon.

Olivia and team at Hays Travel Yarm

Valorada con 5 estrellas sobre 5

Karen was very helpful

Karen was very helpful, guiding but not pushing Look forward to booking further trips if the kids inheritance can stand it

6 de noviembre de 2025
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Respuesta de Hays Travel - Yarm

Thank you taking the time to leave this lovely review. We hope you have an amazing time. Becki and the Girls at Hays Travel, Yarm

Valorada con 5 estrellas sobre 5

Always a friendly experience the girls…

Always a friendly experience the girls are so helpful and such good fun! We always book our holidays here

1 de noviembre de 2025
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Respuesta de Hays Travel - Yarm

Thank you so much for leaving your feedback, it was a pleasure booking your holiday again! I am sure you will have an amazing time in Krakow. Shannon &the girls :)

Valorada con 5 estrellas sobre 5

Life with Olivia

Life with Olivia, means happy holidays :-)great organisational skills and so kind and helpful in a caring and kind way

25 de octubre de 2025
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Respuesta de Hays Travel - Yarm

Hi Lisa, Thank you for your review and booking with us again. We hope you have an amazing time. Becki and the girls at Hays Travel Yarm.

Valorada con 5 estrellas sobre 5

A great experience from start to finish…

A great experience from start to finish - the team were always friendly and keen to help.
Becki was spot on, just what we needed to pull our initial ideas together, guided us with recommendations and alternatives and making our multi destination holiday all work perfectly.
Thank you very much for the help.

22 de octubre de 2025
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Respuesta de Hays Travel - Yarm

Thanks so much for your lovely feedback i will make sure to pass this on to Becki. What a lovely trip to look forward to. Rashida & girls Hays Travel, Yarm

Valorada con 5 estrellas sobre 5

Rashida Butler. Yarm Hays Travel. Went Above & beyond. Beyond

Manager, Rashida, and her lovely team, in Hays travel @ Yarm,went above and beyond, to search for us the best price for our Caribbean holiday in 2026.
I couldnt praise Rashida enough!
What a cheery, friendly and best of all such a professional team she leads. 100% delighted.

13 de octubre de 2025
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Respuesta de Hays Travel - Yarm

We loved seeing you both in branch again! Thankyou for your repeat custom Rashida & Team Yarm :)

Valorada con 5 estrellas sobre 5

Knowledgeable and friendly asking…

Knowledgeable and friendly asking questions to find just what I wanted.

9 de octubre de 2025
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Respuesta de Hays Travel - Yarm

Good Morning,

Thank you for taking the time to leave us a review, we really appreciate it! Have a fantastic holiday.

Olivia and team at Hays Travel Yarm

Valorada con 5 estrellas sobre 5

Great Service and friendly staff

The staff at Hays Travel were so helpful, friendly and knowledgeable. Nothing was too much trouble and Becki went above and beyond to make sure we booked the perfect holiday for us.
Would definitely recommend.

1 de octubre de 2025
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Respuesta de Hays Travel - Yarm

Thank you for this review, We hope you have an amazing cruise! Becki and the girls at Hays Travel, Yarm

Valorada con 5 estrellas sobre 5

A big thank you. Olivia was so professional in taking…

Olivia was so professional in taking our family bookings. She took her time and had a lot of patience. Thanks

28 de septiembre de 2025
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Respuesta de Hays Travel - Yarm

Thank you so much for your feedback. I hope you have a fantastic time in Salou with the family. I will sure pass your comments on to Olivia. Shannon :)

Valorada con 5 estrellas sobre 5

Olivia

Olivia was very helpful and knowledgeable

21 de septiembre de 2025
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Respuesta de Hays Travel - Yarm

Thank you so much for taking the time to leave your feedback we really appreciate it. I will pass your comments on to Olivia. Look forward to hearing about it. Shannon :)

Valorada con 5 estrellas sobre 5

CRUISE

THIS IS THE 3RD TIME WE HAVE BOOKED A CRUISE WITH A LADY CALLED KAREN JUST TOLD HER WERE WE WANTED TO GO AND SHE DID EVERY THING WITH EASE WELL DONE WE WILLBE USING HAYES AGAIN WELL DONE

28 de septiembre de 2025
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Respuesta de Hays Travel - Yarm

Thank you so much for coming back to us to book your cruise and taking the time to leave your feedback, I will sure pass this on to Karen. See you again soon, Shannon :)

Valorada con 5 estrellas sobre 5

Perfect experience

I walked in , explained what I wanted , I left it with Karen next morning Karen called and I got exactly that, , perfect !!!! Quick n easy , no stress, explained thoroughly and offered extras with no hard sell , pleasant experience all round

11 de septiembre de 2025
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Respuesta de Hays Travel - Yarm

Good Morning,

Thank you very much for taking the time to leave us a review, we really appreciate it. We hope you have a fantastic holiday, and we will see you again soon.

Thanks again,
Olivia and team at Hays Travel Yarm

Valorada con 5 estrellas sobre 5

Good knowledge of area booked

Very good guidance and help with choosing where to stay by Karen. Good knowledge of the area we were looking at. Kept in contact for smooth booking.

10 de septiembre de 2025
Logotipo de Hays Travel - Yarm

Respuesta de Hays Travel - Yarm

Hello Joanne, thank you for taking the time to complete a Trustpilot review and for your kind words. Many Thanks Karen & girls Yarm Branch.

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