Can I give Woolacotts a six? Outstanding and professional service from Ollie and Kei for their knowledge and helping us overcome difficulties with our experience with RM and Hotpoint (now Beko). Exce... Ver más
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Can I give Woolacotts a six? Outstanding and professional service from Ollie and Kei for their knowledge and helping us overcome difficulties with our experience with RM and Hotpoint (now Beko). Exce... Ver más
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Taking the time to write this review because the whole Woolacotts shopping experience really deserves it. The range and quality of products is amazing but the people who work there take Woolaco... Ver más
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Fab service from the St Austell branch! The gent who helped me choose my new hob was brilliant and highly informative. When the first hob I bought didn’t fit, Woolacotts quickly arranged a replacement... Ver más
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Five stars just on placing the order. Immeadiate phone call to ensure I had realised that this is an ex-display model and very helpful service over the delivery. Well liked and trusted local supplier.... Ver más
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HBH Woolacotts is Cornwall and Devon's premier independent electrical retailer, specialising in household appliances, TV, home entertainment and hi-fi. With 50 years experience in the sector, we're the local electrical experts you can rely on, whether in-store at one of our nine shops, by phone or online. We offer free delivery across Cornwall and Devon, unparalleled aftersales support, knowledgeable sales assistants and a reputation you can trust. And with a qualified service department offering repairs to white goods, TVs and more, we can help get you back up and running if you do encounter issues. We're also qualified service agents for a large number of the brands we stock, so we can be your one stop shop for all of your electrical appliance needs.
30 Queen Street, EX23 8BB, BUDE, Reino Unido
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I had to return an item today as it was faulty and honestly I cannot fault the amazing customer service.
I walked away with a brand new replacement.
Also, the store was exceptionally clean.

Respuesta de HBH Woolacotts
Just had a new tumble dryer installed. Very good price and very good delivery team/ installers. Very highly recommended

Respuesta de HBH Woolacotts
Great experience today and really helpful staff - found exactly what I wanted and will be delivered on Tuesday. Happy customer. :)

Respuesta de HBH Woolacotts
The help and patience of all the staff, and competitive prices. Plus good range of products and speedy delivery.

Respuesta de HBH Woolacotts
Fantastic service from Tracy in store, knowledgeable & helpful as we were buying an oven. Great team came to install & demonstrate. Polite, tidy & helpful.
Can't recommend the company enough.

Respuesta de HBH Woolacotts
My fridge freezer broke down on a Sunday night when we had a heatwave. I phoned first thing on Monday. They fitted in an extra appointment so the engineer came the same day - as his last call. He needed to order a part, so I phoned on Tuesday morning to ask if they might have a fridge I could borrow. This arrived the same day. Then when the part arrived, I'd already been given a provisional date in the hope that my part arrived on time. My engineer rang and made me his first call of the day and I'm just waiting for it to cool down before I get my frozen food back from friends. A truly excellent service.

Respuesta de HBH Woolacotts
Excellent customer service and fast delivery of goods.

Respuesta de HBH Woolacotts
Very helpful, knowledgable, helpful and prepared to spend time choosing the correct product. Thank you Shay . Also the delivery team whose names we have forgotten were professional and really helpful. So in all a really positive experience and we would have no hesitation in recommending or using our local electrical firm for any further appliances.

Respuesta de HBH Woolacotts
Having looked on line at TVs I thought I’d check out Woolacotts. So pleased I did that. I have made my choice with the help of Vicky. Her advice and knowledge helped me decide on my purchase. The delivery and set up charges are reasonable and they deliver tomorrow.

Respuesta de HBH Woolacotts
Company go out of their way to find the best solution to difficult situations. Customer needs fully investigated before suggestions. Expert and helpful delivery team.

Respuesta de HBH Woolacotts
Quite frankly I had given up using the local electric appliance shops as my experience of them was generally very poor. They rarely knew anything about their products and their prices could always be beaten. For the last few years I have almost exclusively bought online, especially living in Cornwall.
However, after being seriously frustrated over the online purchase of a combination microwave, I discovered HBH Woolacotts.
They have turned out to be a Godsend.
They were the only supplier who not only advertised the particular product I wanted but actually had it in stock without a shift in model numbers to sell a different item. The staff were very knowledgeable about the product, willing to provide free next-day delivery in Devon and Cornwall and their price couldn't be beaten.
A business I had never heard of with several branches local to me with fantastic service and prices. What more could I ask for?
This company will be my first port of call for any further electrical appliances I am in search of.
Thank you for your service and for putting my faith back into local business. Thanks Jim at Bodmin branch.

Respuesta de HBH Woolacotts
From first contact, through delivery, to receipt of the product we ordered plus resolving a small problem, this company has acted efficiently, professionally and personably. Would use again and definitely recommend as a potential supplier to anyone looking for white goods.

Respuesta de HBH Woolacotts
Fantastic service from start to finish! The entire process took less than 24 hours, from receiving expert advice, placing the order, to having my new dishwasher delivered and professionally installed. It's rare to find a company that combines such speed with outstanding customer service.

Respuesta de HBH Woolacotts
Went into the plymouth store at the weekend to have a look at TVs due to ours not working suddenly and I know from previous visits that the shop has a great range on show.
The sales person seemed quite knowledgable at first but soon showed himself as just a very pushy saleman.
Tried to tell me it wasn't worth having my current TV repaired, something else would only go wrong with it. When he thought he had on on the hook, he then tried to say that we would need a new bracket because of metal fatigue on our current one.
It's a real shame because the shop is much nicer than the usual big currys, but this type of sales approach has put me off going there again.
Absolutely brilliant service they price matched an item that currys refused to becuase It didnt meet identical terms and conditons even tho another companies terms and conditions were much better than currys own AWKWARD!!
Spoke to a guy called Joe at HBH who gave us all the relevant information and was just very helpful and professional. Will come to HBH for all electrical items in the future without a doubt
Buh shout at too HBH Woolacotts Plympton

Respuesta de HBH Woolacotts
Went to Wollacotts superstore in Barnstaple Bank holiday Monday, lovely air conditioning needed in the store needed for the hot weather we have been having. Spoke to. A member of staff called Matt, very knowledgeable and helpful, brought a fan, also a pair of Sonos headphones. Very pleased with the overall service from start to finish, would recommend Woollcott’s highly

Respuesta de HBH Woolacotts

Respuesta de HBH Woolacotts
Ordered and delivered &fitted next day, fitter’s Adam @ Nick were very polite and helpful removed the old Oven and installed the New Oven cleaned up gave a demo couldn’t have been better

Respuesta de HBH Woolacotts
Staff were great don’t hassle you they help you when you need them . They are very informative and nothing to much trouble Joseph was so patient with us as we could not make our mind up but he was great . I would not go anywhere else now .

Respuesta de HBH Woolacotts
As always the tireless support from Woolacotts is amazing. We bought a uk made washing machine 20 months ago. It turned out not to be a good buy. There were problems from 3 months in. The engineers (who are kindness itself)have visited several times trying to sort out several problems. They arrived promptly, worked on the machine either at my home or took it back to their workshop. I feel that they truly could have tried no harder. The main problem being that the spin mechanism left cotton item too wet to go straight into the tumble dryer.
Eventually the manufacturer bought the remainder of the warranty from me. The support from Woolacotts staff, I through this process was outstanding.
That continued with buying a replacement machine, the young lady who advised on the choice of machine was knowable and kept me update on the delivery date.
Then, the two gentleman who delivered it to the house were exceedingly good. They were kind, very competent and helpful. Within a short time the machine was fully functional and the old one taken away!
I really doubt that there is a better company selling electrical good anywhere in the country. I would also add that this attitude comes through from senior management down to all their employees.

Respuesta de HBH Woolacotts
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