Great customer service by Michael through the chat widget they have on the website which is absolutely brilliant, it makes things so much easier rather than having to call or email. Very quick and pro... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required... Ver más
La empresa ha respondido
Ordering and payment side all fine, process let down by UPS delivery. Originally stated Friday delivery with signature required, so made sure I was around. Later in day notified parcel delayed. Eventu... Ver más
La empresa ha respondido
I was searching for a Gynaecological chair. Hannah was extremely helpful, providing brilliant advice. We ended up purchasing a Medi-Plinth - electric with foot pad plinth. My colleague and m... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipamiento médico
- Equipamiento y suministros hospitalarios
- Fabricante de equipamiento médico
- Grupo de medicina
- Tienda de artículos médicos
- Fabricante de tecnología médica
Escrito por la empresa
Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.
Información de contacto
7-11 Holywells Road, IP3 0DL, Ipswich, Reino Unido
- 01784 220400
- sales@hce-uk.com
- www.hce-uk.com
4,6
Excelente
134 opiniones
No consta que haya invitado a opinar recientemente
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A day later than expected but seems to…
A day later than expected but seems to be well built, durable and reliable. Saving the VAT by having one of the listed illnesses or injuries is a big plus point. Bonus points to HCE for pointing that out. 22
21 de noviembre de 2023
Opinión espontánea
Respuesta de HCE
Thanks James, we appreciate your feedback. HCE Team.
Respuesta de HCE
Hi Peter, thanks for your positive feedback. We're pleased you had excellent service. HCE Team.
Fast Delivery
10 de noviembre de 2023
Opinión espontánea
Respuesta de HCE
Thanks for you positive review. HCE Team.
Very Helpful Team
Great customer service and really helpful team.
30 de octubre de 2023
Opinión espontánea
Respuesta de HCE
Hello, thanks very much for your positive feedback. We're pleased you had a good experience with us. HCE Team.
Great website
Great website. Easy to navigate and use. Great prices and speedy delivery. Customer service was great too. Would order from this company again.
26 de octubre de 2023
Opinión espontánea
Respuesta de HCE
Hi Joanne, thanks for your kind words and positive review. We're pleased you had great service. HCE Team.
Quick delivery as requested.
Quick delivery as requested.
Special mention to Connor, thank you for all you help and advice.
13 de octubre de 2023
Opinión espontánea
Respuesta de HCE
Hello, thank you for you positive review. I'll pass on to the team your special mention. Regards, HCE Team.
Great Company
I purchased a stethoscope from this Company - very fast delivery, great product (exactly as described) and at a really competitive price - will definately be using this company again
10 de octubre de 2023
Opinión espontánea
Respuesta de HCE
Hello, thank you for the positive review. We're glad you had a good experience with us. HCE Team.
Placed an order for their website which…
Placed an order for their website which said equipment in stock. Delivery within 2-3 working days. After 5 days when querried I was told it will take upto 10 working days. I was also told that they are not keen on my order because they have under charged me.
4 de octubre de 2023
Opinión espontánea
Respuesta de HCE
Hi Parmeet, I'm sorry for that, the item you ordered was out of stock so delivery would be longer than the typical 2-3 working days, as advised on the individual product page.
Respuesta de HCE
Thank you very much for the review Ian, glad you had a positive experience HCE.
Dont use UPS
Ordering and payment side all fine, process let down by UPS delivery. Originally stated Friday delivery with signature required, so made sure I was around. Later in day notified parcel delayed. Eventually rescheduled for Monday between 11.30 and 14.30. Parcel was delivered to neighbour at 11.20 whilst I was out.
8 de septiembre de 2023
Opinión espontánea
Respuesta de HCE
Hello, Thanks for your feedback. We're glad you had a good experience with us and would like to apologies on behalf of UPS! We'll log this with them. HCE Team.
Prompt Delivery
Prompt Delivery, and simple ordering process. No complaints.
29 de agosto de 2023
Opinión espontánea
Respuesta de HCE
Hi Michael, Thanks very much for your positive feedback. We're pleased you had a good experience with us. HCE Team.
After not receiving an item in January…
After not receiving an item in January 2022 , for 3 weeks after being promised it was due the next day etc , in August 2023 , I am being asked to supply more details , why ?.
The original review was in January 2022 , and a reply from hce in the review part a few months later .
Being informed if I did not reply my original post may be taken down , again why after this time
This is another indication of the poor service.
31 de agosto de 2023
Opinión espontánea
Respuesta de HCE
Hello, We have recently updated our internal standards and are aiming to review previous bad examples, hence the automated email to all previous customers for contact details to better improve our service and achieve a positive conclusion. HCE.
So easy
Very easy to order, great communication & quick delivery. No problems whatsoever. Thank you
18 de agosto de 2023
Opinión espontánea
Respuesta de HCE
Hi Julie, many thanks for your feedback – it is much appreciated. Kind regards, HCE Team.
Price gone up over last two years
Order executed on time. Phone query answered
Thanks
19 de julio de 2023
Opinión espontánea
Respuesta de HCE
Hi Gordon, thank you very much for your review, much appreciated.
Very quick delivery
Very quick delivery. The AED pads are a great product and keeps our defibrillator in a good rest state for potential use.
12 de julio de 2023
Opinión espontánea
Respuesta de HCE
Many thanks Alan, your feedback is much appreciated. Kind regards, HCE Team.
Great overall service
Easy to order on website, quick delivery, product as described
3 de julio de 2023
Opinión espontánea
Respuesta de HCE
Many thanks Steve, your feedback is much appreciated. Kind regards, HCE Team.
Respuesta de HCE
Thanks Sally, appreciate your feedback. Regards HCE Team.
Prompt dispatch and delivery
Prompt dispatch and delivery. Very happy. Website a little old fashioned but the product I bought was good value for money
29 de abril de 2023
Opinión espontánea
Respuesta de HCE
Thanks Ana – with regards to the website, this is in the process of being redesigned! Appreciate your feedback.
Excellent service
20 de abril de 2023
Opinión espontánea
Respuesta de HCE
Thanks Hardey, we appreciate your feedback. HCE Team.
Fast turnaround and great quality of…
Fast turnaround and great quality of service.
28 de abril de 2023
Opinión espontánea
Respuesta de HCE
Thanks Nigel, pleased you're happy with your order. Thanks, HCE Team.
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