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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Headwater Holidays are very well organized for a smooth adventure which has encouraged us to choose them time and time again. It's virtually impossible to get lost with the travel app and support i... Ver más

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Valorada con 5 estrellas sobre 5

Wonderful cycle holiday in Mallorca. Headwater quickly organised our trip as we were booking last minute. Friendly service. The cycles were good quality and well serviced. All transfers and luggage mo... Ver más

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Valorada con 5 estrellas sobre 5

Headwater Walking Holidays We just got back from our third self guided walking holiday with Headwater and had a great time. The team do a great job of arranging everything from the flights to the... Ver más

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Valorada con 4 estrellas sobre 5

We walked and visited some great places along the Loire valley. Luggage transfers and taxi transfers were good. The hotels by and large were varied but always clean and comfortable, pleasant and... Ver más

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Información sobre la empresa

  1. Operador de excursiones
  2. Agencia de viajes

Escrito por la empresa

Since 1985, Headwater Holidays has expertly planned independent and self-guided holidays, perfect for those who love to explore breathtaking destinations at their own pace. With over 300 trips in more than 30 countries, we specialise in cycling and walking holidays, as well as canoeing, cross-country skiing, and multi-activity adventures. From scenic UK breaks to breathtaking European escapes and further afield, our holidays are designed for active travellers looking for authentic experiences. We take care of all the details—flights, transfers, luggage handling, charming local accommodation, and meticulously planned routes via our navigation app—so you can simply enjoy the journey. Whether you're cycling through vineyards, walking along coastal trails, or opting to do all on a multi-activity adventure, Headwater active holidays ensures a seamless and enriching experiential travel experience. Perfect for those who appreciate freedom with support, our trips offer the best of both worlds—independence with expert planning. Our goal is to create unforgettable experiences that perfectly align with our customers' expectations—seamlessly delivering tailor-made holidays with the ease and simplicity of an off-the-shelf getaway.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great Transylvanian experience …

Excellent routes and good navigation app took us through some superb and contrasting scenery. Flights, transfers, and accommodation all worked smoothly and Headwater staff were very helpful with initial setting up and further information sent in timely manner.

23 de mayo de 2025
Opinión espontánea
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Respuesta de Headwater Holidays

Thank you for taking the time to leave this lovely review. We are so pleased you had an excellent trip and that everything ran smoothly. We hope to welcome you on another trip in the near future.

Valorada con 5 estrellas sobre 5

An amazing experience!

We did the self guided walking in Puglia from Lecce to Matera. It was really well organised by Headwater. The accommodation and taxi drivers were excellent. Each walk was different and very beautiful. And the towns we visited and stayed in were stunning. It was a an amazing experience!

18 de mayo de 2025
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Respuesta de Headwater Holidays

Thank you for taking the time to leave this lovely review. Puglia is beautiful and one of our most popular and loved trips so it is wonderful to hear you had an amazing time. We hope to welcome you back on another Headwater trip soon.

Valorada con 5 estrellas sobre 5

Cycling round The Dordogne

Everything went to plan , transfers , cases in rooms on arrival and beautiful routes , couldn't ask for anything more .Will definetly do another ride with Headwater .

17 de mayo de 2025
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Respuesta de Headwater Holidays

Hello, it is fantastic to hear you enjoyed the trip and we hope to welcome you back with us again soon.

Valorada con 5 estrellas sobre 5

Wonderful holiday, as hoped for!

Booking with Headwater and adding on a side trip was made very easy by the office team. They were knowledgeable about our holiday and communicated well throughout the process of putting it together.
The holiday itself was as described, and we enjoyed walking across the Alpujarras on our own, surrounded by signs of ancient agriculture but meeting almost no one as we walked.

15 de mayo de 2025
Opinión espontánea
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Respuesta de Headwater Holidays

Thank you for taking the time to leave such a lovely review. It is great to hear that you enjoyed your trip and had a wonderful time. We hope to welcome you back to Headwater in the near future.

Valorada con 5 estrellas sobre 5

Peace and tranquility.

If you enjoy beautiful old agricultural buildings surrounded by a profusion of wild flowers and butterflies then Undiscovered Puglia is for you.

12 de mayo de 2025
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Respuesta de Headwater Holidays

Puglia is a beautiful place, we are so pleased you enjoyed your time there. We hope to welcome you back on another Headwater trip soon.

Valorada con 4 estrellas sobre 5

Overall walking was varied

Overall walking was varied - great scenery and interesting villages to explore along the way. Some walks were unnecessarily long if you did want to explore these places more. Headwater were responsive to queries throughout the whole experience. Accomodation was varied too but all good - ensuited and comfortable. Their French contractor was most helpful and transfers occurred on time.

17 de mayo de 2025
Opinión espontánea
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Respuesta de Headwater Holidays

Hello, thank you for taking the time to review your trip. We are glad that overall you had a great time and that we could fully support you throughout the whole trip experience. We hope to welcome you back soon.

Valorada con 5 estrellas sobre 5

Fantastic company to deal with

We had the most amazing holiday in the Picos De Europa. Headwater were friendly, efficient and their communication prior to the trip was excellent. Everything went so smoothly.

17 de mayo de 2025
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Respuesta de Headwater Holidays

Hello, thank you for taking the time to leave such a lovely review. We are so pleased that you enjoyed the trip and that everything ran so smoothly. We hope to welcome you back to Headwater soon.

Valorada con 5 estrellas sobre 5

Great locations and good service

Great locations and good service, including all travel arrangements.

14 de mayo de 2025
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Respuesta de Headwater Holidays

Hello, thank you so much for this lovely review, we are so pleased you had a great trip and we hope to welcome you back soon.

Valorada con 1 estrellas sobre 5

So many issues

So many issues. Lack of clear communication. We had a faulty bike and the back up from the Italian end was appalling resulting in my husband being badly injured and both of us having to walk our bikes in the pouring rain for 5km. Despite paying for upgrades most hotels were average staff unhelpful wouldn’t carry our luggage to our rooms as they said the stairs were too steep. Would not service the rooms either as they thought our stay was too short. Refused to even fill our water bottles. The headwater app didn’t not take into account multiple road closures and had no updates or alternative routes to offer. When we accidentally went off course the app didn’t reroute back to the course. It also drained our batteries so didn’t last a day Transfer arrangements to the airport were never given and when eventually sorted turned up late. Very expensive trip and didn’t live up to our expectations or the promises on website. So disappointing

13 de mayo de 2025
Opinión espontánea
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Respuesta de Headwater Holidays

Hello,

Thank you for taking the time to share your experience. We’re truly sorry to hear that your trip did not meet expectations.

While we regret that aspects of the trip were disappointing, we want to reassure you that our team was in contact with you while you were on holiday and provided support during that time. We are also currently investigating all the issues you’ve raised to ensure they are properly addressed, both in terms of follow-up with local partners and improvements to our services and app functionality.

Your feedback is being taken seriously, and we truly appreciate you bringing these matters to our attention. We’ll be in touch directly to discuss this further and work toward a resolution. Thank you.

Valorada con 5 estrellas sobre 5

A thoroughly well organised and hugely enjoyable walking holiday

Excellent advice and organisation by the Headwater team in the UK and in Italy. The travel arrangements, flights, transfers, hotels and walk details were all first class. The GPS App was foolproof, accurate and took all the navigational strain away.

12 de mayo de 2025
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Respuesta de Headwater Holidays

Hello, we are so pleased that you had a great trip and a lot of work goes into the app and route notes so it is brilliant to hear you enjoyed using it.
We hope to welcome you back on a Headwater trip again soon.

Valorada con 5 estrellas sobre 5

Thanks Headwater!

Headwater were terrific from start to finish and our trust in them was complete.
From planning with Stephanie to local support from Marta we were able to enjoy the experience of cycling our way around a beautiful part of Portugal.
The hotels and staff treated us well and we enjoyed what they did to make our holiday such fun.
The e bikes were top quality and helped us to travel well.
Thanks to all concerned.

20 de mayo de 2025
Opinión espontánea
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Respuesta de Headwater Holidays

Hello, thank you for taking the time to leave such a lovely review. We are so pleased that you had a fabulous trip in beautiful Portugal.
eBikes are a great addition to a trip so it is great to hear that you enjoyed using them.
We hope to welcome you on another Headwater trip soon!

Valorada con 5 estrellas sobre 5

The team at Headwater clearly know what…

The team at Headwater clearly know what they are doing. The holiday was brilliantly organized and everyone was pleasant and helpful; at head office and locally. I would certainly recommend them to anyone considering a walking holiday

8 de mayo de 2025
Opinión espontánea
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Respuesta de Headwater Holidays

Hello, we are so pleased to hear that you had a brilliant trip and we hope to welcome you back on another Headwater Holiday soon.

Valorada con 5 estrellas sobre 5

Wonderful walking in the Luberon

We had a wonderful holiday in the villages of the Luberon, our first time with Headwater. It was well organised from start to finish, the reps were friendly, punctual and checked were were OK throughout the holiday.

Every walking route is well planned, with lots of variety. We would never have found the routes ourselves without the Navigation App. The standout walk for us was the final day from Fontaine de Vaucluse to St Didier with stunning views but all the walks were interesting and enjoyable. We travelled in May when the wildflowers were stunning and we were frequently entertained by the sound of the cuckoo.

All of the hotels were outstanding, all the staff were friendly, the beds were super comfortable, all the breakfasts were plentiful and delicious. It was a bit cool for the lovely swimming pools in May but if you stay at the Hotel de Poete you can enjoy a lovely jacuzzi.

We enjoyed all the included dinners very much, they were all of a very high standard with a special mention to the lovely meals at the Restaurant Estellan at Mas de la Senancole.

The walks were classified as 'leisurely plus'. We are active retired but found some of the walks moderately strenuous. We were glad we had done a few 7-10 mile walks as preparation in advance of the holiday.

16 de mayo de 2025
Opinión espontánea
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Respuesta de Headwater Holidays

Hello, thank you for taking the time out to leave such a positive review about your trip.

We pride ourselves on creating trips and routes that our customers can enjoy, at any activity level and are so pleased to read you had such a wonderful time.

We hope to welcome you back on another Headwater trip in the near future.

Valorada con 5 estrellas sobre 5

well planned route

well planned route, excellent lodging. Wonderful experience. I enjoyed lovely countryside during the day complete with historical points of interest throughout.

26 de abril de 2025
Opinión espontánea
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Respuesta de Headwater Holidays

Hello, thank you so much for leaving us a review. We are so pleased you had a wonderful trip and we hope to welcome you back in the near future.

Valorada con 5 estrellas sobre 5

A great company for a walking holiday

Headwater are a great company. I have travelled with them twice on self guided walking trips and have already booked a third! I especially like their navigation app. Excellent customer service and knowledge of their holidays

6 de mayo de 2025
Opinión espontánea
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Respuesta de Headwater Holidays

Hello, thank you for leaving such a lovely review. We are so pleased you enjoy our trips, and that you have already booked another one to look forward to. We hope to welcome you on many more Headwater trips!

Valorada con 5 estrellas sobre 5

A great holiday!

Although some of the walks were harder in places than we anticipated, it was worth it for lovely views of the Italian lakes and snow capped mountains. Our contact Denise was very knowledgeable and helpful; the transfers were always on time with comfortable cars and friendly drivers; hotels were good; the App worked brilliantly. Overall a great holiday.

30 de abril de 2025
Opinión espontánea
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Respuesta de Headwater Holidays

Hello,

It's great to hear that you had a wonderful trip and that everything ran smoothly. We hope to welcome you back on another Headwater trip in the near future.

Valorada con 5 estrellas sobre 5

A holiday that all went well

A holiday that all went well, great accommodation and exceptional food.

19 de abril de 2025
Opinión espontánea
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Respuesta de Headwater Holidays

Hello, it's great to hear that you had an enjoyable holiday and we hope to welcome you back on another Headwater trip soon.

Valorada con 5 estrellas sobre 5

Seamless and slick organisation - a great holiday

Headwater organised a seamless trip with good hotels, efficient baggage transfer, comfortable bikes and an excellent route itinerary.

28 de abril de 2025
Opinión espontánea
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Respuesta de Headwater Holidays

Hello, its great to hear that you had a great trip with Headwater and that everything ran smoothly. We hope to welcome you back with us again soon.

Valorada con 5 estrellas sobre 5

Fabulous experience

Fabulous experience, well supported if needed, a chance to experience people and places that I think would be very hard to arrange independently. Thoroughly recommend.

25 de abril de 2025
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Respuesta de Headwater Holidays

Hello, we are so pleased you had a great trip with Headwater and that the arrangements went smoothly. We hope to welcome you back on another Headwater trip in the near future.

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