Speed at which the claim is handled is why I like the service. You simply fill in a form - not the best online form because if you have an eye test with an eye health test and prescription glasses,... Ver más
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Consulta las opiniones de los clientes
This is what is called efficient service delivery. Keep up the good work. The claim was easily processed and the payment fast.
Have made 2 claims for optical now. Easy to make claims and the turnaround is literally 2-3 days before you receive notification it has gone through. Money in my bank in less than a week. Brilliant 👏... Ver más
ITS THE BEST I have been a member of Health Shield since 1964and during that time can honestly say that I have never had any difficulty with any aspect of the service provided. Information reques... Ver más
Información sobre la empresa
Escrito por la empresa
We design and build health and wellbeing packages for businesses and their employees; helping people lead healthier, happier, more productive lives since 1877.
Información de contacto
Electra Way, CW1 6HS, Crewe Business Park, Reino Unido
- 01270 588555
- www.healthshield.co.uk
4,6
Excelente
4 mil opiniones
Invita a los clientes a opinar
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Great product
It's always easy to get your requests in and where it might not be quite right there is always clear instructions on how to resolve with reasoning when queried.
9 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Horrendous
Horrendous. Never had an expense claim approved in the entire year I was with them, despite submitting many. They are very strict on receipts. One was rejected as my therapist had the wrong qualification. She had a level 3 in Lymphatic Drainage Massages, and the claim was for a Lymphatic Drainage Massage.
30 de junio de 2026
Respuesta de Health Shield Friendly Society Ltd
Hello Chelsey,
Thank you for your feedback, it is disappointing to hear that we have not met your expectations on this occasion. The criteria for claims is available in the terms and conditions booklet for your plan, we review these each year and try to make these clear, however your feedback is appreciated and helps us target areas that may need further improvements. If there is a specific claim or issue we can help with further, we would be happy to look into this further for you please let me know by filling in our contact form (copy this link) https://www.healthshield.co.uk/contact-us/individual/health-cash-plan/member/ and select ‘Trust Pilot review’ or call 01270 588555. Thanks, Hannah
I have used my Health shield…
I have used my Health shield entitlement a few times now and have been very happy with the service.
The app/website is very easy to use and the payments arrive within days.
Thanks
17 de julio de 2026
Quick and efficient at processing claims
29 de junio de 2026
Easy to use to make a claim
Easy to use to make a claim
Clear guidelines
Quick to payment
3 de junio de 2026
Everything works so smoothly no…
Everything works so smoothly no problems whatsoever
22 de julio de 2026
Very easy to claim money back
19 de mayo de 2026
Always quick and responsive sorting…
Always quick and responsive sorting claim and paying money.
13 de junio de 2026
No quibble prompt reimbursement
No quibble prompt reimbursement, very good , thank you !
11 de junio de 2026
Only received one payment when three…
Only received one payment when three were put in
1 de julio de 2026
Respuesta de Health Shield Friendly Society Ltd
Hello Paul, Thank you for your feedback it is disappointing to hear that we have not met your expectations on this occasion. If there is something specific you can let us know about, I would be happy to look into this further for you please let me know by filling in our contact form (copy this link) https://www.healthshield.co.uk/contact-us/individual/health-cash-plan/member/ and select ‘Trust Pilot review’ or call 01270 588555. Thanks, Hannah
Health Shield Reviewy
Have used Health Shield in my previous employment so knew how good they were when this was offered by my current employer. So quick and easy to submit information and the payment is made promptly.
17 de junio de 2026
Quick and easy
11 de junio de 2026
Excellent
Multiple claims have been made over the last few years, from physiotherapy through to Medical Insurance Excess. Payments are in my bank within 3 days. Excellent sevice.
15 de julio de 2026
Really easy form to fill out and payed…
Really easy form to fill out and payed out really quickly
1 de mayo de 2026
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