Speed at which the claim is handled is why I like the service. You simply fill in a form - not the best online form because if you have an eye test with an eye health test and prescription glasses,... Ver más
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Consulta las opiniones de los clientes
This is what is called efficient service delivery. Keep up the good work. The claim was easily processed and the payment fast.
Have made 2 claims for optical now. Easy to make claims and the turnaround is literally 2-3 days before you receive notification it has gone through. Money in my bank in less than a week. Brilliant 👏... Ver más
ITS THE BEST I have been a member of Health Shield since 1964and during that time can honestly say that I have never had any difficulty with any aspect of the service provided. Information reques... Ver más
Información sobre la empresa
Escrito por la empresa
We design and build health and wellbeing packages for businesses and their employees; helping people lead healthier, happier, more productive lives since 1877.
Información de contacto
Electra Way, CW1 6HS, Crewe Business Park, Reino Unido
- 01270 588555
- www.healthshield.co.uk
4,6
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy to operate
1 de julio de 2026
Quick and easy to use
30 de mayo de 2026
Not up to usual high standards.…
Always had very good service overall when making claims in the past. Only received partial refund on claim with no explanation. Also claim seemed to take longer to process than on previous occasions. Hope this is just a one off.
22 de julio de 2026
It would be much easier to claim and…
It would be much easier to claim and upload receipt and send via link on mobile phone.
14 de marzo de 2026
Simple and straightforward process
Simple and straightforward process, especially for a technophobic dinosaur like me, thank you.
22 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I submitted a receipt in for an…Very poor experience
I submitted a receipt in for an echo-cardiogram which was not accepted.
I was even unbelievably asked to provide my Doctor's Qualifications!!!
30 de noviembre de 2025
Respuesta de Health Shield Friendly Society Ltd
Hello Michael, Thank you for your feedback, it is disappointing to hear that we have not met your expectations on this occasion. The criteria for claims is available in the terms and conditions booklet for your plan, we review these each year and try to make these clear, however your feedback is appreciated and helps us target areas that may need further improvements. If there is a specific claim or issue we can help with further, we would be happy to look into this further for you please let me know by filling in our contact form (copy this link) https://www.healthshield.co.uk/contact-us/individual/health-cash-plan/member/ and select ‘Trust Pilot review’ or call 01270 588555. Thanks, Hannah
It is very easy to make a claim
It is very easy to make a claim, and payment follow's very quickly.
22 de junio de 2026
Straightforward online form
Straightforward online form, prompt payment of benefit entitlement
2 de julio de 2026
Easy to use x
1 de julio de 2026
It was a really simple process and it…
It was a really simple process and it was so quick from start to finish. I would definitely recommend!
13 de junio de 2026
Easy to apply and fast turnaround
22 de junio de 2026
Quick and easy
22 de julio de 2026
Speed at which the claim is handled is…
Speed at which the claim is handled is why I like the service.
You simply fill in a form - not the best online form because if you have an eye test with an eye health test and prescription glasses, you need break this down into two entries and then you need to decide, which two combinations best fits the scenario.
Add your receipt - receive confirmation straight away and a few days later you are reimbursed. Simple :)
2 de julio de 2026
Receipt confirmation and claim paid…
Receipt confirmation and claim paid very quickly with no hassle.
22 de julio de 2026
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