Home Furnishings UK Ltd. Opiniones 

403
•
TrustScore: 2 sobre 5

1,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

We bought a mattress from HF4You which became dangerous after 16 months of normal use. Springs pushed through the side, slicing my wife’s hand and even damaging the wall when she turned the mattre... Ver más

Valorada con 1 estrellas sobre 5

Goods ordered and received email confirmation. Payment taken by Opayo Evalon third party payment provider. No further communication received. No delivery made. Sent email - no reply. Telephoned n... Ver más

Valorada con 1 estrellas sobre 5

This is a Dell boy supplier who needs to be struck off! You pay your money, the bed doesn't arrive as promised, you speak to staff who are deceitful who assume you were born yesterday, refuse to provi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience was swift and sweet no hassle whatsoever. I called up the customer service desk, to place my order. No reason in particular other than to judge and make a final decision of “this i... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Tienda de mobiliario para salones
  4. Tienda de muebles

Información proporcionada por diversas fuentes externas

At hf4you.co.uk (Home Furnishings UK Ltd) we provide every luxury to furnish your dream home. We know that everyone has different needs and opinions regarding the perfect furniture and that's why we have a complete range of traditional as well as modern wholesale home furnishings from beds to mattresses, divan beds, wardrobes, chests, bedsides, coffee tables, lamp tables, side tables, occasional furniture, sofas and leather beds etc....


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

403 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,8

Todas las opiniones

(403)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Everything was spot on

Everything was spot on! From start to finish, the beds themselves and the customer service were outstanding and above my expectations. Will definitely be ordering again.

20 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. I suffer with severe lower back problems so needed a mattress to suit my needs the customer service was great and helped to choose something to suit my needs. Quick delivery too- bonus. Thanks guys

20 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service spot on

Excellent service spot on, staff and customer service amazing, will be recommeding to family and friends. Fast and reliable service. Love the beds and furniture we have received. Very good prices at low costs. Thanks guys. A 5 star from me and family.

20 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Service!!!!

Typically, when ordering a bed, I stick to the famous well-known high street brands, but I came across this local business online and the pricing was spot. The best customer services I have ever had. Very highly recommended.

Thanks Again.

19 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am over the moon with my purchase

I am over the moon with my purchase. I purchased the HF4you Naples bed& mattress. The quality of the bed is excellent, with plenty of storage space underneath and the mattress is extremely comfortable.

The customer service throughout was outstanding, from placing my order to delivery, nothing was too much trouble. Delivery men arrived within the allocated time slot.

I would highly recommend this company and their products.

Thank you.

19 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Low quality, cheaply made mattress

Absolutely shocking service, poor quality mattress, not as described poorly made. The mattress that I ordered was meant to be memory foam, this was definitely not memory foam. I can feel the springs through the mattress and the quality is poorly made. It was not what I was looking for at all.
I tried to send my mattress back immediately after receiving and they are making me pay for my own courier, although it’s not really my fault their item isn’t as described or poor quality!

My word of advice is DON’T buy from here! Use a well known retailer or one that actually gives you what you’ve asked for. I went for a huge memory foam pillow top mattress and it actually feels like someone has shoved a thin duvet on top and cannot feel the foam!

17 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company are your worst…

This company are your worst nightmare...as has been said before..using images of reputable products from reputable companies and selling their own shoddy goods..in my case a mattress.They have no business ethics and but for the support and intervention of PayPal we would have lost all our money on our purchase.I hope they get as much bad publicity as they truly deserve... they're not fit to be trading.... shameful

10 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

False Advertisement

Terrible company that advertise fake images and sells to customer and when contact didn't help in anyway nor did i get a refund. avoid them and save yourself from getting scammed.

29 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful durability. Worse customer service

Ordered a bed November 2019. Bed started to degrade well within a year. Now conveniently a couple of months out of warranty the springs in the mattress have collapsed and are poking through the fabric. Caused a deep cut on my calf before I noticed it and removed it. The seams of the bed have split. Contacting customer service is a waste of time. Short, snippy responses from someone not suited to dealing with the public and now they are failing to reply. This is in spite of them answering an email I made on my alternative email address to make sure they were definitely ignoring them. I'm currently seeking advice from citizens advice but I'd steer clear from ordering anything from here.

12 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My goodness I have tried to leave the…

My goodness I have tried to leave the most positive reviews on this site and then it blocks me.

Now, whilst my initial order was not the best experience, the customer service most certainly was. There was a problem with the delivery but to be fair that wasn’t home furnishings fault, it was white arrow the transport company that had screwed up.

I dealt with the most remarkable, customer service operator that went above and beyond to accommodate my initial order. Rebecca was not only the consummate professional but she displayed empathy, understanding and a dogged approach to solving the problem in hand. We had adopted a child who had chosen the dream bed. When the bed didn’t arrive we were vilified by social services. Rebecca offered to speak to them personally to validate that I had indeed ordered said bed.

Rebecca became a valued and trusted point of contact, she went above and beyond in
order to satisfy the problem in hand. She was honest, displayed empathy and was just a joy to work in conjunction with.

The bed arrived last Friday, easy to assemble and absolutely beautiful, one happy child in place.

Thanks Rebecca, after reading the negative reviews I was initially sceptical, you changed my opinion, you were amazing and so lovely.

Thank you!

25 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dining table

This company is the provider of my dining table I ordered through look again catalogue it was a elm wood retro fusion table I ordered it and recieved it damaged when it arrived I contacted look again 6 times to get a refund and for the table to be taken away but home furnishings have not sent a courier to pick it up and look again are doing nothing to help with the situation I would avoid at all costs both these companies i have been very patient with them but they still have my money and i still have a faulty item stuck in my hall

19 de diciembre de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor Customer Service

Happy with delivery time and product itself but still waiting on a reply from customer services regarding a damaged part of the base board. One week later and still no acknowledgement even of email.

7 de diciembre de 2020

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