Audika - Norwich Opiniones 

185
TrustScore: 5 sobre 5

4,8

7 Westlegate, NR1 3LT NORWICH, Norfolk, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he... Ver más

Valorada con 5 estrellas sobre 5

Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) bu... Ver más

Valorada con 5 estrellas sobre 5

Excellent service, friendly, caring & professional at all times. Always a warm friendly welcome from Faye & superb treatment from Diane. Their micro-suction ear treatment is the most advanced as a cam... Ver más

Valorada con 5 estrellas sobre 5

Outstandingly knowledgeable and professional person centred consultations & ongoing support over 2 years @ Norwich NR1 3LT. Thank you very much to Mr J.Eldridge. Quality hearing aids suggested and g... Ver más



Información de contacto

  • 7 Westlegate, NR1 3LT, NORWICH, Norfolk, Reino Unido

  • 01603 878270

4,8

Excelente

TrustScore: 5 sobre 5

185 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(185)

5363 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent care and service from professionals…

Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he fitted a larger dome onto the one hearing aid of the ear where my cartilage had moved. He also adjusted both aids to reduce background noise. 100% excellent care. Thank you.

8 de abril de 2026
Valorada con 1 estrellas sobre 5

The gentleman arrived checked my ears…

The gentleman arrived checked my ears and said my right ear was completely blocked with wax but I could still hear okay from it and said he couldn’t do the test and walked out

17 de marzo de 2026
Logotipo de Audika - Norwich

Respuesta de Audika - Norwich

Hello

Thank you for taking the time to leave your review and we're sorry that it has resulted in 1 star

Unfortunately, if there is an occlusion in the ear caused by wax, we would have to refer for wax removal before testing. Testing with a blockage would lead to an inaccurate test result.

However, based on the feedback you have provided, we would like the opportunity to investigate your experience further if you would be happy for us to.

Please contact our Customer Services team on the details provided below and we'd be happy to look into this further for you.

Kind regards,

Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Valorada con 5 estrellas sobre 5

Professional

Professional, friendly presentation and at all times, clear, understandable explanation of all processes. Thank you for making my introduction to hearing aids pleasurable.

18 de febrero de 2026
Valorada con 5 estrellas sobre 5

Professional

The appointment was on time and the person I saw was professional & informative.
I was happy with my test.

3 de febrero de 2026
Valorada con 5 estrellas sobre 5

Hidden Hearing, not eyes or teeth, just HEARING!

Been going th HH for a number of years. They are very professional, Jerry in Norwich knows his stuff happy give advice without pushing the latest products. Products not cheap but you get what you pay for not forgetting their regular 'health checks' are included with the products.

29 de enero de 2026
Valorada con 5 estrellas sobre 5

Got an appointment easily

Got an appointment easily. Diane was very professional. She explained the procedure, did the job and showed me the results. Reasonable cost and much better than having to wait weeks to sort.
I’ll come back again and recommend to friends.

26 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hearing test carried out efficiently

Hearing test carried out efficiently. Clear advice. And it was free - or should I say already paid for in the price of the hearing aids. But they work well enough and they are hidden

25 de noviembre de 2025
Valorada con 4 estrellas sobre 5

Pairing problems

I had an appointment at Norwich on Monday afternoon and after the lady had made some adjustments there were problems getting my hearing aids to pair with my Android Phone again and time ran out.

Back home I went on to www oticon global/pairing and followed the instructions for pairing with Android phones.

The result was that my hearing aids paired successfully with my Android phone and all three program options and the volume control now work ok from the App.

I was a bit surprised that I could do something at home that caused problems in the shop

24 de noviembre de 2025
Valorada con 5 estrellas sobre 5

earwax removal

I went in for an earwax removal. Diane was brilliant, very simple procedure and great value.

24 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ear Wax Removal Appointment

I booked an appointment for ear wax removal with Hidden Hearing and my care was superb. My appointment was with Diane (Ear Care Practitioner) who was extremely polite and attentive throughout the session and made me feel at complete ease. Diane explained the procedure from start to finish and was extremely helping with identifying factors that may have led to problems with my ear wax. Diane demonstrated high levels of professionalism and kindness throughout the appointment. I was also offered a hearing test to rule out any further problems and I was reassured by Diane of the results. At the end of my session, Diane explained the importance of softening ear wax with Olive Oil Spray and provided a product for me to use to prevent further dryness and itchiness. I couldn't have been happier with my care at Hidden Hearing. Thank you Diane!

17 de octubre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más