After my earlier review I had some follow up work done by Hill. Thanks to Mark Site Manager again. Richard Ryan and Amir Tesfahans were both brilliant, hard working and prompt in addressing my issues... Ver más
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Consulta las opiniones de los clientes
I can’t recommend Andy highly enough. From the moment he arrived, he was so friendly, welcoming and had such a lovely, positive attitude — he was smiling, jolly and it genuinely felt like having som... Ver más
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I’ve lived at Marleigh Park Cambridge (CB5) for almost two years now, and I must say the customer service provided by Hill Residential has been excellent—among the best in the UK. Since moving into my... Ver más
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We had some repairs that was needed to our SO property, Alan arrived on time and was well equipped for all the repairs that was needed to our property. Very polite and was great with our 2 dogs in the... Ver más
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Información sobre la empresa
- Constructor de casas
- también en la categoría
- Desarrollo inmobiliario
- Empresa de construcción
- Promotor inmobiliario
Escrito por la empresa
About Hill Founded in 1999 by Andy Hill OBE, Hill began as a family-run business with a simple ambition: to put people and quality at the heart of housebuilding. More than 25 years later, we remain privately owned and family-run, and have grown into one of the UK’s leading housebuilders. Headquartered in Waltham Abbey, Essex, Hill employs more than 900 people and operates across London, the South East and the wider South of England. We design and build a wide range of new homes, from apartments and family homes to affordable housing and large-scale regeneration projects. We work with homeowners, local authorities, housing associations and other partners to create high-quality homes and sustainable communities. What makes Hill different is our commitment to doing things properly. From thoughtful design and quality construction to sustainability and customer care, we aim to create homes and communities that people are proud to be part of. Our relationship with customers doesn’t end when they receive their keys, our dedicated Customer Service team continues to support homeowners after they move in. Customers may know us simply as Hill, Hill Group or The Hill Group, alongside our individual development and home brands. Customer support Our Customer Service team is here to help with home-related queries and after-sales support. Sales: 020 8090 5484 Customer Service: 0808 178 6500 General enquiries: 020 8527 1400 Customer Service email: customerservice@hill.co.uk Stay connected To keep up with our latest developments, new homes, company news and community initiatives, customers can visit our website or follow Hill Group UK on LinkedIn. Customers can also register their interest online to receive updates about new homes and development launches. Our credentials Hill is a 5-star housebuilder, recognised through the Home Builders Federation’s customer satisfaction survey, and has won more than 500 industry awards since we were founded. We are also registered with the New Homes Quality Board (NHQB) and follow the New Homes Quality Code (NHQC), reinforcing our commitment to high standards and putting customers at the heart of the homebuying journey. For more information about Hill, our homes and our developments, visit our website.
Información de contacto
4,9
Excelente
4 mil opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Andy was very efficient clean and…
Andy was very efficient clean and professional job well done.
4 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Mary Farris,
Thank you for your positive review. We're delighted to hear that Andy worked efficiently, maintained a clean working area and delivered a professional service. We'll make sure your kind feedback is passed on to Andy.
Regards,
Hill Customer Service
Richard was very quick and tidy
Richard was very quick and tidy. Got the job done. 👍
3 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Kurtsen Correia,
We appreciate you taking the time to leave a review. It's great to hear that Richard worked quickly and tidily, completing the job efficiently. We'll make sure your positive feedback is shared with Richard.
Regards,
Hill Customer Service
Tracey at Hill Group is fantastic
Tracey at Hill Group is fantastic. She guided me through the process at every stage and demonstrated the highest level of professionalism throughout. This is rare in today's world and I am glad we aligned through this journey. Full marks.
3 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Mr Pizza,
Thank you for taking the time to share such wonderful feedback. We're delighted to hear that Tracey supported you throughout every stage of the process and demonstrated such a high level of professionalism. It's lovely to know that her guidance made such a positive impression during your journey with Hill. We'll make sure your appreciation is shared with Tracey.
Regards,
Hill Customer Service
Fusion apartment Eddington Window fix
Barry and Paul C. managed to fix the air leak from my bedroom window despite having a wrong part ordered by the window company. Very creative and effective service provided, the job was completed in less than half a day! Thank you!
3 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Leonard Chieng,
Thank you for sharing your fantastic feedback. We're delighted to hear that Barry and Paul worked together to resolve the air leak from your bedroom window, finding an effective solution despite the incorrect part being supplied. It's great to know that the repair was completed so efficiently and that you were happy with the service. We'll make sure your appreciation is shared with them both.
Regards,
Hill Customer Service
Michael Chapman did an amazing job with…
Michael Chapman did an amazing job with tile care on my balcony — thank you!
3 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear NPO,
Thank you for taking the time to leave us a review. We're delighted to hear that Michael did an amazing job caring for the tiles on your balcony. We'll make sure your lovely feedback is shared with Michael.
Regards,
Hill Customer Service
Respuesta de Hill
Dear Nina,
Thank you for your lovely review. We're so pleased to hear that Andy was amazing and did a great job. We'll make sure your kind words reach Andy so he knows how much his work is appreciated.
Regards,
Hill Customer Service
Andy did a great job sorting out the…
Andy did a great job sorting out the MVHR boxing - thank you! Looked better afterwards!
2 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Beatrice,
Thank you for taking the time to leave us a review. We’re pleased to hear that Andy did a great job with the MVHR boxing and that you were happy with the finished result. We’ll make sure your positive feedback is shared with Andy.
Regards,
Hill Customer Service
Paul C and Barry
Paul C and Barry, thank you for a great job!
2 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Rushika Pema,
Thank you for taking the time to leave us a review. We’re delighted to hear that Paul and Barry did a great job and that you were happy with the service. We’ll make sure your appreciation is passed on to them both.
Regards,
Hill Customer Service
Excellent service by Barry & Paul C
Barry & Paul C. did a fantastic job fixing our bathroom door. They were polite, professional, sorted out the issue quickly and left everything tidy. Highly recommend their work!
2 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Kenneth,
Thank you for taking the time to leave such a positive review. We’re really pleased to hear that Barry and Paul provided a friendly and professional service and were able to resolve the issue with your bathroom door so efficiently. It’s great to know they also left everything neat and tidy, and we’ll make sure your kind feedback is shared with them both.
Regards,
Hill Customer Service
Michael Perry was amazing he arrived on…
Michael Perry was amazing he arrived on time and did a great job painting the ceiling and went above and beyond with his work.
Much appreciated
2 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Adriana Ghetau,
Thank you for taking the time to leave us a review. We’re so pleased to hear that Michael provided such a great service and went the extra mile with the painting work. It’s wonderful to know you appreciated his effort and attention to the job. We’ll make sure your kind feedback is shared with Michael.
Regards,
Hill Customer Service
Great work from Faik
Great work from Faik! Thank you for the excellent work!
2 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Gerry,
We really appreciate you taking the time to leave a review. We’re delighted to hear that you were so pleased with Faik’s work. It’s great to know his efforts made such a positive impression, and we’ll make sure your appreciation is shared with him.
Regards,
Hill Customer Service
Today we have the most wonderful man…
Today we have the most wonderful man Richard Ryan who came and sorted a wall where previously had a big leak and left a huge water/mould marks, Richard came this morning, did a mould wash, fixed the wall and painted leaving the wall and the damaged caused by the leak looking like new again, he left the area spotless even cleaned the floor where he worked, Amazing work from Richard and I am really happy with the prompt support from Hill response.
1 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Jennifer Roman,
Thank you for taking the time to share such lovely feedback. We’re delighted to hear that Richard was able to restore the affected wall and leave the area looking as good as new. It’s also great to know that he took such care to leave everything clean and tidy after completing the work. We’re pleased that you were happy with the support provided by Hill, and we’ll make sure your wonderful feedback is shared with Richard.
Regards,
Hill Customer Service
Excellent Work and Highly Professional Service
I’m extremely pleased with the work carried out by Raalf Fallaha in my flat.
Raalf did an excellent job repairing a leak in the ceiling, making good the hole that had been created to access and fix the leak, and then repainting the affected area. The finished result was excellent, with everything left looking neat and professionally done.
What impressed me just as much as the quality of his work was his professionalism throughout. Raalf was punctual, respectful and courteous, and took great care while working in my flat. Once the work was completed, he cleaned up extremely thoroughly and left everything tidy.
It was a pleasure dealing with someone so reliable, conscientious and professional. Excellent service from start to finish!
27 de agosto de 2026
Opinión espontánea
Respuesta de Hill
Dear Vedanta Mehta,
Thank you for taking the time to leave such detailed feedback. We’re delighted to hear that you were so pleased with the work Raalf carried out and that the finished result met your expectations. It’s also wonderful to know that you found him considerate and professional throughout his visit, and that he left everything clean and tidy. We’ll make sure your lovely comments are shared with Raalf.
Regards,
Hill Customer Service
Richard and Phil attended my defects
Richard and Phil attended my defects. Thorough professionals. Job well done.
Perfect
28 de agosto de 2026
Opinión espontánea
Respuesta de Hill
Dear Lawrence Anthony Pereira,
Thank you for taking the time to leave us a review. We’re really pleased to hear that Richard and Phil handled your defects so professionally and that you were happy with the work completed. It’s great to know they left such a positive impression, and we’ll make sure your feedback is shared with them both.
Regards,
Hill Customer Service
Richard & phill both was amazing and…
Richard & phill both was amazing and well mannered and got the job done. Great workers very happy with their service
28 de agosto de 2026
Opinión espontánea
Respuesta de Hill
Dear Aamir Imtiaz,
We really appreciate you taking the time to leave a review. It’s fantastic to hear that Richard and Phil were so polite and professional, and that they completed the work to your satisfaction. We’re delighted that you were so happy with their service, and we’ll make sure your kind feedback is shared with them both.
Regards,
Hill Customer Service
Thank You!… Thank…
Faik peter Miller Thank You!… Thank You! … Thank You!
Keeping to your Callander Date. Being on time. Being diligent. Keeping us informed. Respecting our home.
Thank you
28 de agosto de 2026
Opinión espontánea
Respuesta de Hill
Dear Tayyaba Mirza,
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Faik and Peter were punctual, diligent and kept you informed throughout their visit. It’s especially pleasing to know that they treated your home with care and respect. We’ll make sure your heartfelt thanks are passed on to them both.
Regards,
Hill Customer Service
Great work
Richard and Phil have done a great job to the patched up works.
Appreciate the works carried out.
28 de agosto de 2026
Opinión espontánea
Respuesta de Hill
Dear Ed,
We really appreciate you taking the time to leave a review. We’re pleased to hear that Richard and Phil did a great job with the patching works and that you’re happy with the results. We’ll make sure your appreciation is shared with them both.
Regards,
Hill Customer Service
I had an excellent experience…
I had an excellent experience purchasing my flat with Hill Group, especially as the staff were so helpful. Tamana Alamyar and Naz made it so easy for me as I was a first time buyer! I would always recommend Hill to anybody looking to buy 👍❤️
2 de marzo de 2026
Opinión espontánea
Respuesta de Hill
Dear Gurpreet,
Thank you for taking the time to share your experience. We’re delighted to hear that Tamana and Naz made your first-time buying experience feel so straightforward and supported you throughout the process. It’s wonderful to know that their helpful approach made such a positive impression, and we’ll make sure your kind feedback is shared with them both.
Regards,
Hill Customer Service
Your colleague Michael Perry promptly…
Your colleague Michael Perry promptly came to fix my fallen sprinkler and Plymth in the kitchen and was done in under 10 mins. Would recommend.
27 de agosto de 2026
Opinión espontánea
Respuesta de Hill
Dear Dani,
Thank you for taking the time to leave us a review. We’re pleased to hear that Michael was able to attend promptly and resolve the issues so quickly and efficiently. It’s great to know you were happy with the service and would recommend him. We’ll make sure your positive feedback is shared with Michael.
Regards,
Hill Customer Service
Fixed washing machine and door handle
Andy and Phil were very friendly and efficient! Thank you!
27 de agosto de 2026
Opinión espontánea
Respuesta de Hill
Dear Chloe,
We really appreciate you taking the time to leave a review. It’s great to hear that Andy and Phil were friendly and efficient during their visit. We’ll make sure your kind feedback is passed on to them both.
Regards,
Hill Customer Service
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