HiQ Tyres & Autocare - Brandon Opiniones 

123
TrustScore: 5 sobre 5

4,8

Highbury Road, IP27 0ND Brandon, Suffolk, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went into the Brandon Branch to get a potential puncture repaired ! Nail stuck in the tyre . On close inspection Mark the technician discovered only a highly polished stone ( looked like a nail... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was our first time using this company and they were brilliant. We had been advised by car dealers that we needed 2 new tyres but after inspection by their technician we were advised that we only... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I thought I might need a new car battery and went to the Brandon, Suffolk branch. I was happy to book the car in and bring it back especially as they were busy. However, they checked the battery strai... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

After a little misunderstanding,the team at Brandon HiQ sorted the issue and fitted a new tyre quickly and effectively which was needed so we could travel back to Nottingham.Dominic was very apologeti... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles
  4. Servicio de automóvil
  5. Taller mecánico
  6. Inspección técnica de vehículos

Sobre HiQ Tyres & Autocare - Brandon

Información proporcionada por diversas fuentes externas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Información de contacto

  • Highbury Road, IP27 0ND, Brandon, Suffolk, Reino Unido

  • 01842 810772

4,8

Excelente

TrustScore: 5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(123)

2509 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Used HiQ Tyres & Autocare Brandon

Used HiQ Tyres & Autocare Brandon
Had 2
New tyres fitted and alined
Ryden on the desk was very polite and helpful
Mark fitted the tyres and returned the car to me all done with ease and very polite

1 de febrero de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you for your brilliant review Carole! We pride ourselves on customer service :)

Valorada con 5 estrellas sobre 5

Low tyre pressures

Called in as tyre pressures were low. They were very busy but offered to check pressures and inflate as necessary. A puncture was found and it was repaired straight away. Customer service was excellent, price good. Thank you.

18 de octubre de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you for your excellent review Jeanette! We really appreciate it and will always be glad to help.

Valorada con 1 estrellas sobre 5

Terrible Service

Made a booking via Blackcircles for new tyres to be fitted as I normally have done and then was contacted by Blackcircles to say selected time unavailable as per HiQ Tyres Brandon garage instructions and I choose a alternative time slot.
On the morning of the fitting was very rudely and abruptly told by HiQ Tyres Brandon that Blackcircles customers are not their priority and are last on the list and are allocated slots as and when they could just be fitted in.
This was a great helpful small garage for many years but guess HiQ Tyres Brandon which was always known locally as ‘Weeting Tyres’ is now not about customer service anymore.
Goodbye HiQ Tyres Brandon (Weeting Tyres) you have lost our families business.

13 de octubre de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Hi there,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

First Class Customer Service

Firstly, I just want to say a big thank you to Rhyden for looking after my mum she was unable to start her car up today and Green Flag came out to help start the car, but she required a new battery. I advised her to try HiQ Tyres & Autocare Brandon.
Rhyden provided a first class customer service by managing to arrange for a new battery to be delivered to HiQ within 5 to 10 minutes of a phone call, and get it fitted within 90 minutes. My mum was expecting to leave her car at HiQ and I would have to go and pick her up and return the following day. My mum was really happy with the service and your reassurance was just what she needed she will be using them again. They are always really friendly, helpful, polite, and will do their best to solve the problem.
Paul and Jason provided a brilliant service I contacted Paul with my problem, who sent Jason out to me when I had a tyre burst, due to a pot hole, whilst I was working in Cambridge this saved me the stress of looking for a nearby garage who may not have been able to fit me in for a few days.
Thanks again to all of you guys in Brandon

15 de junio de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you so much Amanda for taking the time to leave such an incredible review for the team here at HiQ Brandon! We'll always be happy to help!!

Valorada con 5 estrellas sobre 5

Good service

Used HiQ Tyres Brandon many times.
Rhyden on the front desk very knowledgeable and eager to help.
Technician Mark was Very helpful in finding why both the rear tyres on my car kept loosing air.
Replaced valve on one tyre and resealed the other.
Great work.

5 de mayo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you very much for leaving a great review! Always happy to help!

Valorada con 5 estrellas sobre 5

These guys are epic. Customer service beyond belief.

The kindness and care these guys show their customers is outstanding. I have a 20-year-old Volvo and - as a woman - I often get fobbed off by garages. Rhyden and Will were so helpful (when they couldn't fix the problem at first they recommended somewhere that could and even booked me an appointment - and loaned me a tyre compressor in case I needed it to get there) When they finally replaced my tyre they were happy to let my (delighted) toddler watch and also didn't charge me at all for their time - just for the tyre. And didn't even sell me the most expensive tyre.
Whilst I was waiting in reception I overheard lots of courtesy calls ("Hey Mr X we fitted your tyre last week, just checking in", "Hey Mrs X, are you calling about your MOT? Do you need a hire car?" etc)
These guys are epic. Customer service beyond belief.

19 de abril de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you so much for the really lovely review, it means a lot to the team here at HiQ Brandon! We'll always be happy to help when you need us!

Valorada con 4 estrellas sobre 5

New tyres on Jaquar XF

Rhyden on the reception desk, and Mark who fitted the tyres were very helpful and professional.

23 de marzo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Hi Michael,
Thank you for your kind review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service. We noticed you only left us 4* this time, is there something we could have done better? Please email us at hiqcustomerservice@gmail.com to let us know.
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

Overall great experience

Overall great experience, very friendly and helpful staff always willing to explain the issue and fix it.

28 de marzo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you for the review Martina, always happy to help!

Valorada con 5 estrellas sobre 5

HiQ Brandon Suffolk

HiQ Brandon Suffolk

Very happy with my experience and will definitely be using this firm in the future.

Dominic and rhyden were both very friendly and accommodating which is always a bonus to receive a warm welcome .

Dominic was very knowledgeable and experienced in the trade, he showed me which part of my exhaust was faulty and advised me straight away what I needed. He worked out a price and I returned the next day . The work was done without delay by Will.

Whilst talking, I discovered apart from tyres and exhausts, they also do MOT’s. Due to the excellent service I’ve received so far, I will definitely use them for my next MOT.

Heather Taylor

28 de marzo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you so much Heather for leaving us such a lovely review, the team really appreciate it and happy to help whenever you need us!

Valorada con 5 estrellas sobre 5

Tyre replacement (Pothole damage)

I brought in my Audi A1 to have the NSR tyre repaired (if possible) or replaced. The service was quick, and it was determined to be damage to the sidewall from a pothole which required a replacement. I left work in Mildenhall at 1045 hours and was back at work by 1215 hours. The service experience was very professional. I was served by Rhyden, and the Technician was Mark. Great job guys. Thank you.

27 de marzo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you so much for leaving such a great review, extremely glad we were able to help!

Valorada con 5 estrellas sobre 5

Well Done Brandon

Great stuff guys ! Local. Quick. Reasonable price. Excellent service all round. Nice to see a nice young man like Rhyden giving super customer service. Well done

27 de marzo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you so much Glen, really means a lot! Always happy to help!

Valorada con 5 estrellas sobre 5

Had a puncture repaired at Brandon HiQ

Had a puncture repaired at Brandon HiQ. Have to say Rhyden was very helpful and friendly. Marc did the repair in a timely manner. Would recommend.

23 de marzo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you Bill! Appreciate it!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, friendly, polite professional. The manager Rhyden who was very helpful and Will who was the technician both were very helpful.

17 de marzo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you so much Sheila so glad we were able to help!

Valorada con 5 estrellas sobre 5

Very good service from Rhyden

Very good service from Rhyden, Mark and Will at the Brandon site. Rhyden gave me clear advice about my tyre needs and options. Good price quoted and tyres ordered and fitted within 24 hours. Can't fault it.

16 de marzo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you for the great review Ian!

Valorada con 5 estrellas sobre 5

HiQ tyres in Brandon were great

HiQ tyres in Brandon were great. Got me in for an MOT really quick. Got me replacement parts on the spot and installed in less then 30 mins. Everything was very affordable and the Rhyden and Will were both really nice and professional. Will definitely be making them my usual spot.

16 de marzo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you very much for taking the time to leave us such a great review, the team really appreciate it!

Valorada con 5 estrellas sobre 5

I have been coming to Brandon since…

I have been coming to Brandon since 2017 and it remains my go to place. The work is done professionally and to a high standard. Customer service is excellent and I would highly recommend HiQ Brandon. Mark fitted 4 tyres and corrected some minor issues with the vehicle and Rhyden was friendly and knowledgeable when serving me. Very quick and great results.

15 de marzo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you very much for the great review! Always happy to help!

Valorada con 5 estrellas sobre 5

Excellent Service!

I visited Brandon HiQ Tyres and Autocare after my rear tyre blew. I had used them previously to have all 4 tyres changed and had been really pleased with the service and value. They were excellent at fitting me in with a day and time that suited me. When I arrived, I was greeted so wonderfully by Dominic and even remembered from the previous time I had visited - a genuine personal touch! Rhyden explained perfectly how my tyre had blown and was apologetic when telling me that it couldn't be repaired - he really didn't need to apologise! Rhyden was wonderful at ordering in the tyre I needed at my price point and Jason had it ready to go when I arrived the next day. Overall, incredibly lovely professional people who provided an excellent service and sorted my problem out quickly. I'm so pleased with their service and feel valued as a customer that I look forward to using them for future MOTs and autocare, not just tyres.
Thanks so much, Hannah

10 de marzo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Brandon

Respuesta de HiQ Tyres & Autocare - Brandon

Thank you so much Hannah for taking the time to leave the team at HiQ Brandon such a lovely and glowing review! We really appreciate it, and of course always be happy to help!

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