HiQ Tyres & Autocare - Goffs Oak Opiniones 

6
TrustScore: 4 sobre 5

4,0

2 Cuffley Hill, Goffs Oak, EN7 5EU Waltham Cross, Hertfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Used today for MOT. Very quick and efficient and Tara in the office is the most cheerful person you will meet that day, guaranteed! Absolute pleasure dealing with HiQ, will definitely use again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I use Hi Q for my car and my three son’s cars I have found them to be very friendly ,keeping you up to date with the car progress with a quote for the car They sent reminders for the MOT , which... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dear Sirs I do not often take the time to send my thanks for great service but felt i should for them team at Hi Q Goffs Oak ! Since opening they have transformed the service tha... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles
  4. Servicio de automóvil
  5. Taller mecánico
  6. Inspección técnica de vehículos

Sobre HiQ Tyres & Autocare - Goffs Oak

Información proporcionada por diversas fuentes externas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Información de contacto

  • 2 Cuffley Hill, Goffs Oak, EN7 5EU, Waltham Cross, Hertfordshire, Reino Unido

  • 01707 870 007

4,0

Muy bueno

TrustScore: 4 sobre 5

6 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(6)

2473 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I use Hi Q for my car and my three…

I use Hi Q for my car and my three son’s cars
I have found them to be very friendly ,keeping you up to date with the car progress with a quote for the car
They sent reminders for the MOT , which is very useful
I am very pleased with Hi Q and will continue to use them as will my sons and girlfriends

5 de junio de 2025
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Goffs Oak

Respuesta de HiQ Tyres & Autocare - Goffs Oak

Thank you for taking the time to leave us this great review, Lisa. We're happy to hear about your friendly and helpful experience with our team. We appreciate you and your family's continued business!

Valorada con 1 estrellas sobre 5

Poor customer service

Upon collection of my car the blonde (long haired) lady at reception could not confirm where my car was parked.
I walked up and down for over 15 mins in the darkness and 2 busy main roads, to be told it was parked in the garage yard! Her manner was abrupt and rude and not helpful at all! Customer service very poor and for this reason, I will not be returning to your garage for any car services, MOT's or repairs after over 6 years.

4 de diciembre de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Goffs Oak

Respuesta de HiQ Tyres & Autocare - Goffs Oak

Hi there Julie,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team

Valorada con 5 estrellas sobre 5

Efficient, friendly and good value

Used today for MOT. Very quick and efficient and Tara in the office is the most cheerful person you will meet that day, guaranteed! Absolute pleasure dealing with HiQ, will definitely use again.

8 de marzo de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Goffs Oak

Respuesta de HiQ Tyres & Autocare - Goffs Oak

Thank you for taking the time to leave us an excellent review Theo! We will be glad to help again :)

Valorada con 1 estrellas sobre 5

Awful customer service

Awful customer service, avoid at all cost. Booked my car in and was told to drop it off at around 9.30am which i did. It got to 3.30pm and I had not been called regarding progress so i called them to ask on progress. I was told that they had not had a chance to look at it yet but they didn't close until 5.30pm - 6pm so they will call when they know what the problem is with the car. It got to 4.55pm and still no one had called me so i went to the garage and saw that the car had not moved from where i had seen it earlier. The lady on reception said they had not had a chance to look at the car. I explained that they had the car for 7 hours and where do we go from here. She suggested i book it in for next week some 5 days later. I then asked for the keys and said i would take it somewhere else. How not to run a business!!!

13 de septiembre de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Goffs Oak

Respuesta de HiQ Tyres & Autocare - Goffs Oak

Hi David,

We take customer service very seriously here at HiQ, we are sorry to hear that your experience at HiQ Goffs Oak did not live up to expectations. We will have our regional manager for the branch look into this.

Many thanks,
The HiQ Team

Valorada con 5 estrellas sobre 5

The Best Customer Service

Dear Sirs

I do not often take the time to send my thanks for great service but felt i should for them team at Hi Q Goffs Oak !

Since opening they have transformed the service that was offered by this facility to our local community.

They not only carry out routine services, MOTs very efficiently to all our vehicles but also help at a moments notice if we have any issues or a problem.

The team, Mick, Cathy, Martin, Scott, Tara and Jess are not only highly professional they are extremely nice people to deal with.

I have recommend Hi Q Goffs Oak to family & friends who now also use them and everyone says how great they are - Well priced, reliable service and most importantly a very nice team !

Please do pass on my thanks and gratitude.

If you hold any kind of awards, I would ask
Hi Q Goffs Oak to be considered for
“Best Customer Service” !

Kind Regards

Natalie

19 de enero de 2021
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Goffs Oak

Respuesta de HiQ Tyres & Autocare - Goffs Oak

Hi Natalie,

Thank you so much for taking the time to leave us such an amazing review.
Your feedback is greatly appreciated and is really helpful for other HiQ customers.

Thanks again,
HiQ Team

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