HiQ Tyres & Autocare - Neath Opiniones 

110
TrustScore: 5 sobre 5

4,8

Neath Abbey Roundabout, Neath Abbey, SA10 7DF Neath, West Glamorgan, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased 1× Falken tyre for rear right driver side on my Audi A3 TFSI S-Line. Kyle offered amazing customer service and was very welcoming and chatty. It actually only took roughly 15 mins for the jo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had to replace two rear tyres on my car and attended the HiQ autocare centre in Neath. Kyle was on hand to help out with lots of advice, he sorted out a few problems and was very patient. He showed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booked tyres in Neath via Blackcircles on a recommendation. Both Blackcircles and HiQ were very easy to deal with. Dan the technician at HiQ Neath was fantastic and even provided a little bag for th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Superb experience at HiQ Neath today whilst having a full set of boots fitted to my VW Touareg. My vehicle was seen to on time and an hour or so later it was handed back to me by an overwhelmingly ent... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles
  4. Servicio de automóvil
  5. Taller mecánico
  6. Inspección técnica de vehículos

Sobre HiQ Tyres & Autocare - Neath

Información proporcionada por diversas fuentes externas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Información de contacto

  • Neath Abbey Roundabout, Neath Abbey, SA10 7DF, Neath, West Glamorgan, Reino Unido

  • 01639 643585

4,8

Excelente

TrustScore: 5 sobre 5

110 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(110)

2473 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thank you so much for my car service…

Thank you so much for my car service Kyle! Great and friendly service! Definitely will use you again

27 de marzo de 2025
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Thank you for leaving us this kind review, Rhys. We look forward to seeing you again in the future!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service by Dan and the team at Neath this week, would recommend these guys if you need their services.

14 de febrero de 2025
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Neath

Thank you for your kind review and recommendation, Peter.

Valorada con 5 estrellas sobre 5

Quick efficient respectful

Quick efficient respectful. Comfortable waiting area. Looked after well by Dan.

22 de enero de 2025
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Thank you for leaving us this brilliant review, David. We are delighted to hear about your quick, respectful and efficient experience with Dan and our team!

Valorada con 5 estrellas sobre 5

Easy to book the tyres that i wanted…

Easy to book the tyres that i wanted online and book an appointment. With a very reasonable price. Great communication from them. Dan is always friendly and helpful. Work was carried out in the time slot allocated and i was contacted by phone when my car was ready.
I have been using them for a good few years, and will be continuing to use them in the future.

17 de diciembre de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Hi there Lee,
Thank you for taking the time to leave us such a brilliant review. We are very grateful for your loyal custom, and we look forward to seeing you again in the future.
Kind Regards,
HiQ Team

Valorada con 5 estrellas sobre 5

Booked tyres in Neath via Blackcircles…

Booked tyres in Neath via Blackcircles on a recommendation. Both Blackcircles and HiQ were very easy to deal with. Dan the technician at HiQ Neath was fantastic and even provided a little bag for the locking wheelnut, to keep it safe. Highly recommended, not done many miles yet but will update when my Hankooks have been ridden.

6 de diciembre de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Thank you for taking the time to leave our Centre such a brilliant review, Claire. Your recommendation means a lot to our team!

Valorada con 5 estrellas sobre 5

Highly recommend

Absolutely fantastic service from start to finish. The most reasonable tyre price and so easy to book. I arrived at the allocated time slot and was seen to straight away. I was offered a hot drink as I was waiting and a comfy seating area to wait in. They were so polite and professional and efficient. I will definitely use them again and highly recommend. Thank you Kyle - above and beyond service.

23 de octubre de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Hi there, thank you for leaving Kyle and our team such a kind review! We always aim to provide a professional and efficient service and would be happy to assist you with any future work your vehicle may need :)

Valorada con 5 estrellas sobre 5

Excellent Customer Service

My car went in for an MOT and Service. Great support from Kyle. Regular updates and superb customer courtesy. I know how important feedback is and well deserved here. I will be back to trust my car with the team there again. They have attention to detail and have time for their customers.

21 de mayo de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

We really appreciate your lovely review Ty. We're really proud of our customer service here at HiQ Neath.

Valorada con 5 estrellas sobre 5

After searching for premium tyres…

After searching for premium tyres online, came across HIQ. Best prices I could find. Called in and spoke with Kyle, great guy with 20 years of knowledge. Helped me pick 2 premium tyres that suited my driving. Top bloke and a lovely guy. Thank you Kyle

1 de mayo de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Hi Steve,
Thank you for taking the time to leave us such a great review. We're always delighted to provide a friendly, efficient, and reliable service!
Kind regards, Team Neath

Valorada con 5 estrellas sobre 5

Awesome Tyre Ford Centre star quality

Great customer service when I called to book in my car for new tyre after recent puncture from Dan. He was professional and I had searched around and checked out other tyre places but was not happy with the tyre I was trying to purchase for my Ford Puma ST Line X. Dan knew exactly what I wanted we were trying to get a Continental tyre but none available in the size and also specific requirement 96V extra load. So Dan suggested a Goodyear the correct spec and extra load which other places didn't understand. Also I knew if I went to HiQ they are Fords so excellent service, reliable and understood my Ford vehicle. Well done Dan, first class customer service, nice smiling face, relaxed, cool and knew your tyres!

27 de marzo de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Hi there,
Thank you for taking the time to leave our team such a great review. We will be delighted to assist with anything your vehicle may need in the future!
Kind regards, Team Neath

Valorada con 5 estrellas sobre 5

First visit and will definitely use again.

My tyre had a slow puncture and HiQ, Neath was close by. They checked it and it turned out that the puncture wasn't repairable. A replacement was ordered and I returned and it was done. Kyle dealt with booking my car in and the tyre fitting. This was done promptly and he was not only completely professional but also a pleasure to talk to. I will happily return here and recommend HiQ at Neath for the excellent service I received.

14 de marzo de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Hi Janet,
Thank you for taking the time to leave us a brilliant review. We are extremely appreciative of your business and kind words of recommendation.
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

My second visit here, this time for an MOT

My second visit here, this time for an MOT. Im very fussy about my seating position in my car amongst other things and Kyle really does his best to adhere to any requests that you have as far as his job will allow him to and really understands individual customer needs.

He takes the time to give you peace of mind and explain clearly what he is going to do and/or move in the car before actually doing it and therefore giving a professional but also a personal service which I greatly appreciate and its something I have not got and do not think I could get anywhere else.

I was even able to watch the MOT being carried out on my car in the viewing area while Kyle explained the processes etc.

Kyle is professional, very knowledgeable and excellent at explaining things and giving you peace of mind for those that need it. He is also great to chat to and have a bit of a laugh with as well. Its a professional, friendly and personal service from someone who genuinely cares about your needs as a customer and your car.

Absolutely outstanding and the best service I have had in over 20 years of motoring.

Thanks again Kyle, very much appreciated and keep up the great work.

21 de febrero de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Hi Joe,
Thank you for taking the time to leave us such a fantastic review. Customer service is extremely important to us here at HiQ and we will always be glad to help.
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

HiQ Tyres & Autocare Neath.

HiQ Tyres & Autocare Neath.

A superb service once more from Kyle & Dan at HiQ Neath. They always go the extra mile for their customers with a second to none service and are very competitively priced. Thanks both the overall experience you provide is much appreciated. Alison Page.

21 de febrero de 2024
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

We really appreciate your lovely review Alison - thank you!
Kind regards, Team Neath

Valorada con 5 estrellas sobre 5

Top service from start to finnish

Top service from start to finnish

Kyle done an excellent job replacing a damaged alloy, valve and tyre. He was helpful and commum9cated throughout as there was a delay in receiving the alloy.

6 de diciembre de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Thank you for taking the time to leave us such a kind review Chad.

Valorada con 5 estrellas sobre 5

Excellent service from the team from…

Excellent service from the team from start to finish couldn't thank (Kyle C) enough for his support and taking ownership of my situation. Helped me get back on the road safley and in good time. He took digilent care of my vehicle and I couldn't ask for more. You'll be seeing me again in the future.

Kindest regards Joshua

10 de noviembre de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

We really appreciate your business Joshua! Thank you for your kind review. We will always be extremely glad to help.

Valorada con 5 estrellas sobre 5

Fantastic customer service

I am blown away by the level of customer service received while having my tyres changed. There was a mix up with the booking, which was no fault of Days, yet the person who oversaw my booking tried their best to limit any impact for me as a customer. Unfortunately I do not know the persons name but give this man a raise immediately! In addition, this person made sure I was comfortable while the work was being completed, made sure I understood the services provided and made me feel very welcome. Great customer care, will be coming back again.

25 de octubre de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Neath

We really appreciate you taking the time to leave our team such a fab review. We'll always be glad to help :)

Valorada con 4 estrellas sobre 5

Local garage

Local garage, polite staff and very efficient. All questions asked before fitting were answered. Both front tyres changed, valve steam changed and wheels balanced. Can't ask for more.
Thanks Kyle & Dan

19 de octubre de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Hi Raymond,
Thank you for taking the time to leave us a great review. We really appreciate it and will always be glad to help.
We always aim to provide a 5* service here at HiQ but we noticed you left us 4* on this occasion. Is there anything we could have done better? Please let us know by emailing hiqcustomerservice@gmail.com
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

Immediate attention given by Kyle

Immediate attention given by Kyle, quality tyres at a good price and nice clean facilities to wait in. Much better experience than normal tyre places.

12 de septiembre de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Thank you Rene! Appreciate the lovely review!

Valorada con 1 estrellas sobre 5

No good

Been trying to ring these for hrs now to book my car in and after it rings for a short time someone just cuts you off obviously doesn't need the business

25 de agosto de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Hi there Stuart,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

2x Michelin PS4s Fitted - Excellent Service

Fantastic service from Kyle at HiQ Neath who fitted 2 new shoes on the rear of my 235i. Kyle was super friendly and helpful. I’ll definitely look to come back for a fresh pair on the front when needed. Highly recommended!

5 de mayo de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Thank you Josh for the great review, pleasure to have you in store!

Valorada con 5 estrellas sobre 5

Fabulous service and speedy tyre…

Fabulous service and speedy tyre change.
Tyres checked, ordered, and booked in for a couple of days later. Arrived on time and given a comfortable place to wait whilst Dan and Kyle set to work and speedily replaced 2 tyres, replaced 2 leaky valves, and put the new to the front ant the front tyres on the back. We didn’t have long to wait and the price was exactly as quoted.
Would happily recommend this service company and Dan and Kyle are a credit to HiQ, they are the best!
Thanks HiQ

18 de julio de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Neath

Respuesta de HiQ Tyres & Autocare - Neath

Thank you so very much Phil for the really great review, glad you were pleased with the visit!

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