HiQ Tyres & Autocare - Telford Opiniones 

133
TrustScore: 4.5 sobre 5

4,7

Sommerfeld Road, Trench Lock, TF1 6SZ Telford, Shropshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Rang to get booked in for a tyre change, following a puncture the evening before. I was advised what options were available and they fitted me in within an hour of my call. The work work completed qui... Ver más

Valorada con 5 estrellas sobre 5

Just had my MOT done here and had a great experience. The team was friendly, professional, and got the job done efficiently. Highly recommend HiQ Telford for anyone needing an MOT

Valorada con 5 estrellas sobre 5

How have I never used this place before? At least £100 cheaper for an interim service than a main dealership! It took 2 hours for my service which is the quickest I've experienced and they did not mis... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booked in for 1700hrs actually done and dusted before 1800hrs. The crew at this location,Telford, go above and beyond. Well happy with service.Could go elsewhere,but this location i trust. Wanted... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles
  4. Servicio de automóvil
  5. Taller mecánico
  6. Inspección técnica de vehículos

Sobre HiQ Tyres & Autocare - Telford

Información proporcionada por diversas fuentes externas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Información de contacto

  • Sommerfeld Road, Trench Lock, TF1 6SZ, Telford, Shropshire, Reino Unido

  • 01952 242461

4,7

Excelente

TrustScore: 4.5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(133)

2578 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

I was unable to make my original booking but they fitted me in the next day and did a great job

9 de octubre de 2023
Logotipo de HiQ Tyres & Autocare - Telford

Respuesta de HiQ Tyres & Autocare - Telford

Thank you for taking the time to leave us a great review Kenneth!

Valorada con 5 estrellas sobre 5

New tyre

Easy to order my tyre and fitted next day . Very efficient service and welcoming staff.

4 de octubre de 2023
Logotipo de HiQ Tyres & Autocare - Telford

Respuesta de HiQ Tyres & Autocare - Telford

Thank you for taking the time to write us a brilliant review John!

Valorada con 5 estrellas sobre 5

Help when help was desperately needed

Due to business travel I was away from home when I picked up a screw in my car's rear tyre. It was after 4.30 and after a frantic 20 mins or so phoning around various garages in the area it was a real bonus getting Brett on a call from HiQ. He directed me to the garage and checked my tyre. The tyre was beyond repair so he organised an order and a time slot for the next morning before I left the garage at 6pm. The next day I was called by HiQ at the time that they said they would and upon arrival Nathan and Brett worked efficiently to get me on my way as quickly as possible. While waiting for the car Josh checked to ensure I had everything I needed before I went on my way. The HiQ experience from start to finish was friendly, efficient and a real professional service. Five stars for the team at Telford.

25 de abril de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Telford

Thank you so much David for taking the time to leave such a great review for the team here at HiQ Telford. So glad we were able to help!

Valorada con 5 estrellas sobre 5

HiQ Tyres & Autocare Telford were…

HiQ Tyres & Autocare Telford were brilliant, fitted me in straight away and offered great value for money. Friendly staff, especially Luke. Would definitely recommend

8 de marzo de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Telford

Great news, thank you for taking the time to leave a review :)

Valorada con 5 estrellas sobre 5

Professional service with smile.

Great service - x2 New tyres very competitively priced and an MoT on our 6 year old VW. Very nice reception/ viewing area and a smiling welcome from Bret. Clean and tidy workshop that operates extremely efficiently. All staff very pleasant and I was on my way in just over an hour! Many thanks to the team at HiQ Telford.

2 de marzo de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Telford

Glad to hear you enjoyed your experience John, thank you for the feedback!

Valorada con 5 estrellas sobre 5

I would like to say a massive thank you… to Brett

I would like to say a massive thank you to Brett who works in the TELFORD branch. He helped me today when my warning light came on for low oil. It was the end of the day and could of said no. Excellent customer service, courteous and helpful. Thank you again.

26 de enero de 2023
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Telford

Thanks for the review, we really appreciate the feedback :)

Valorada con 1 estrellas sobre 5

Completely unsafe

My car was left with 7 out the 16 wheel nuts not tightened and the locking wheel key broken. My husband viewed the cctv and saw the nuts not being tightened, the area manager then went in today and viewed the footage and has come back with yes they were all tightened. They are all covering their own back while my car was left in an unsafe and unroadworthy condition. Reported to trading standards!

2 de septiembre de 2022
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Telford

Hi Lauren, Customer service is extremely important to us here at HiQ. Please be aware that we are currently investigating this matter.

Valorada con 5 estrellas sobre 5

Tyres

Fast , good purchasing and fitting

6 de agosto de 2022
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Respuesta de HiQ Tyres & Autocare - Telford

Thank you for your kind review!

Valorada con 1 estrellas sobre 5

Make sure you check your vehicle on leaving!!!

I took my van in for Tracking which was carried out quickly and at a reasonable price.

In undertaking the work, they broke my cover tray under the van and did not tell me, instead pushing it up in the vain hope it would be OK. I get home and the tray is dragging on the ground.

I had to take it off and return at my expense, of course, and they used cable clips to hold it up. Now this may be OK for a temporary fix but there was no offer to replace it.

A day later, I noticed that they had broken a clip on my wheel cover so I had to use cable clips to stop it coming off. Again they said nothing

I know that accidents and problems occur in these environments but I think it is shameful working practice to avoid telling the customer in the hope that it will all go away.

Why would I ever use this Company again and why would I ever recommend them to family and friends.

20 de julio de 2022
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Telford

Hi Andrew,
Customer service is extremely important to us here at HiQ. Please be aware that we are currently investigating this matter.

Valorada con 5 estrellas sobre 5

Very fast service

Very fast service, good price thank you

3 de julio de 2022
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Respuesta de HiQ Tyres & Autocare - Telford

Thank you for taking the time to leave us a kind review.

Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs. The staff had no idea what the issue with my car was, so just kept adding further jobs, after I left my car with them they rang to say I had a bulge in my brand new tyre, I agreed to change it based on the fact they said it was unroadyworthy. But specified it had to be replaced with the same tyre as they removed and I wanted pictures. No pictures arrived and the tyre they put on was inferior to what they took off. As for the the original issue I took it in with, it still has the issue and I have £350 worth of unnecessary work. I had a bad feeling when they weren't busy. I do not recommend this garage

4 de abril de 2022
Opinión espontánea
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Respuesta de HiQ Tyres & Autocare - Telford

Hi there Sharon,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

I had 2 rear tyres fitted within a day…

I had 2 rear tyres fitted within a day of ordering them. The fitting was done with cate and appropriate checks were made. I was told if there was a problem with the tyres to let them know.
So far very pleased.

26 de agosto de 2021
Logotipo de HiQ Tyres & Autocare - Telford

Respuesta de HiQ Tyres & Autocare - Telford

Hi Rachel,

Thank you so much for taking the time to leave us such an amazing review. This feedback is very much appreciated and is really helpful for future HiQ customers.

Thanks again,
HiQ Team

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