HiQ Tyres & Autocare - Tunbridge Wells Opiniones 

52
TrustScore: 5 sobre 5

4,8

Unit 6, Stag Road, TN2 3BQ Tunbridge Wells, Kent, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Keith and the team at HiQ were able to complete all the work in good time on my EV, keeping me informed along the way, despite a busy day.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Keith and Michael tried to understand my "jokes without instructions" re my faceous request to have my tyres inflated with Nitrous Oxide rather than standard air to increase the fun levels in my qu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Helpful service, good choice of mid range tyres, price was fair - have used the Tunbridge Wells branch on a number of occasions. Had an extended wait to get the tracking checked which was the down sid... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rang round and got a few quotes with local garages, HiQ was the cheapest for 2 mid range tyres, saved another £20 by booking online rather than over the phone, booked car in on a Thursday eve and tyr... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles
  4. Servicio de automóvil
  5. Taller mecánico
  6. Inspección técnica de vehículos

Sobre HiQ Tyres & Autocare - Tunbridge Wells

Información proporcionada por diversas fuentes externas

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Información de contacto

  • Unit 6, Stag Road, TN2 3BQ, Tunbridge Wells, Kent, Reino Unido

  • 01892 523 120

4,8

Excelente

TrustScore: 5 sobre 5

52 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(52)

2556 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Helpful service

Helpful service, good choice of mid range tyres, price was fair - have used the Tunbridge Wells branch on a number of occasions. Had an extended wait to get the tracking checked which was the down side of this visit

8 de mayo de 2023
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Hi Richard,
Thank you for your kind review. Customer service is extremely important to us here at HiQ and we always aim to provide a 5* service so we appreciate your feedback.
Kind regards, HiQ Team

Valorada con 1 estrellas sobre 5

Overcharged by abrasive manager

I have just had a terrible experience. The manager charged me £200 more than quoted. I asked if the job had been more complicated than planned and he said there had been a small complication costing a little extra but that the basic fee was almost £200 higher than I had been advised. He was unpleasant and aggressive in his manner (unlike the very nice men working for him). I had two young children with me and felt bullied into paying in order to leave. I drove straight to Pembury Auto Centre (who had also quoted the same original amount to fix the car but who we sadly didn’t choose to do the job) who expressed disbelief at what I had been charged. The manager there said it was more than double the correct fee for the job (which his mechanic had also examined and quoted for). I then phoned the HIQ manager again and he was deeply unpleasant and unprofessional, calling me a liar and claiming he had agreed the high price with my husband, which he absolutely had not. Why on earth would we have selected HIQ if they were quoting £200 more that Pembury Auto Centre? Please avoid this garage at all costs. I advised the manager I will be reporting to trading standards and trying to retrieve my money through the small claims court. He was rude and sarcastic upon hearing this.

24 de febrero de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Hi Laura,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Valorada con 1 estrellas sobre 5

AVOID THIS SUPPLIER - Tunbridge Wells

AVOID THIS SUPPLIER - Three Wheel Rims Badly Damaged on Fitting Tyres - No Responsibility or Any After Service - you have been Warned! AVOID THIS SUPPLIER - Received Standard Generic Responses.
Tunbridge Wells.

16 de enero de 2023
Opinión espontánea
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Hi Geoff,

Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.

Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

They were very helpful checking…

They were very helpful checking everything over, there were problems and they helped me with advice and where to go to next to remdy the problems they found.

Also good price for the tyres

8 de diciembre de 2022
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Glad we were able to help! Thank you for the kind review!

Valorada con 5 estrellas sobre 5

Everything was straight forward

Everything was straight forward, ordered tyres online, booked a time slot, turned up and tyres were fitted.
Friendly, helpful staff.

30 de noviembre de 2022
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Thank you for the great review!

Valorada con 5 estrellas sobre 5

Very good

Quick, efficient & good value.
Thank you

7 de septiembre de 2022
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Thank you for the kind review Lyndon!

Valorada con 5 estrellas sobre 5

Top service

As usual, super efficient, friendly and helpful

1 de septiembre de 2022
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Thank you Charlie for the fab review!

Valorada con 5 estrellas sobre 5

Always a pleasure doing business with…

Always a pleasure doing business with the Tunbridge Wells branch, Keith is always great to talk to and has a well run team of technicians and efficiently run garage.

2 de agosto de 2022
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Hi Nicholas, thank you for your lovely review!

Valorada con 5 estrellas sobre 5

Great service

Great service, nice and quick and no hassles at all. Booked online, finished nice and promptly and no hidden costs.

4 de diciembre de 2021
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Thank you for taking the time to leave us a great review, we really appreciate it!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, as usual :)

27 de octubre de 2021
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Thank you for taking the time to leave us a great review Sebi!

Valorada con 5 estrellas sobre 5

Quick change of 2 tyres

Quick change of 2 tyres. Friendly staff. Pleasant waiting area. Particularly liked that I could choose my tyres online and then book an appointment. Website was very easy to use and clear. Great service all round. Thank you.

10 de octubre de 2021
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Hi Kirsty,
Thank you for taking the time to leave us a great review! We really appreciate it.
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

Friendly

Friendly, efficient and knowledgeable. Would certainly recommend.

25 de septiembre de 2021
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Hi Graeme,
Thank you for taking the time to leave us a great review!
Kind regards, HiQ Team

Valorada con 5 estrellas sobre 5

Great service at a solid price

18 de septiembre de 2021
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Hi,
Thank you for taking the time to leave us a great review! We really appreciate it.
HiQ Team

Valorada con 5 estrellas sobre 5

Very professional and courteous…

Very professional and courteous service, highly recommended,

17 de agosto de 2021
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Hi Matt,
Thank you for taking the time to leave us a review. We really appreciate it!
Kind regards,
HiQ Team

Valorada con 5 estrellas sobre 5

I only needed one tyre

I only needed one tyre, checked which one I needed, ordered online and got a time for it to be fitted. Received email confirmation the tyre was ready to be fitted.
When I arrived I was given a approximate time for finish and went for a walk. They phoned me to say it was ready, explained why the tyre was punctured and we settled up.
Excellent service and cheaper than others too. Thoroughly recommend!

21 de marzo de 2021
Logotipo de HiQ Tyres & Autocare - Tunbridge Wells

Respuesta de HiQ Tyres & Autocare - Tunbridge Wells

Hi Mark,

Thank you so much for taking the time to leave us such a great review. This feedback is very much appreciated and is really helpful for future HiQ customers.

Thanks again,
HiQ Team

Valorada con 5 estrellas sobre 5

2 Tyres but a full inspection

Paid for 2 tyres and I told the receptionist where I thought they were needed. The mechanic then inspected all 4 wheels on my vehicle, moving the tyres around to achieve a better end result.

20 de octubre de 2020

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