hmv (UK) - Bromley Opiniones 

286
TrustScore: 4.5 sobre 5

4,7

Unit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Bromley

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

286 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(286)

30.929 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

At the collection point the cashier was…

At the collection point the cashier was very polite and helpful

7 de abril de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Paul

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Ordered LP delivered to shop only took…

Ordered LP delivered to shop only took 3 days. Very pleased

4 de abril de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Ann

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Very good service

3 de abril de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Christopher

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

I shop in bromley hmv

27 de marzo de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Roy

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Happy with my recent purchase

Happy with my recent purchase, three albums for £66.00 is a good deal, delivery was quick to the store and the click & collect process was simple.

30 de marzo de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Flavio

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 1 estrellas sobre 5

Shit just shit

5 de marzo de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi John

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Valorada con 5 estrellas sobre 5

Great service and great staff

Great service and great staff

26 de marzo de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Diane

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Ease of use on the website

Ease of use on the website

27 de marzo de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Miss

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

BTS are back and HMV are on time!

Getting a pre-ordered album by BTS delivered on the day of release was fabulous.
Service always great by HMV

26 de marzo de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Jacqui

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Great!

Fast and fabulous customer service when went into the store to collect.

16 de marzo de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Lina,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Email stating item would be in store…

Email stating item would be in store earlier than expected was wrong.
Staff in store (Bromley) were excellent on both days that I called in to collect my order, very helpful & went above & beyond to be helpful.

18 de marzo de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Stephan

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 2 estrellas sobre 5

it took parcel force two weeks to…

it took parcel force two weeks to deliver my order
bur i have not watched it yet

17 de marzo de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Karen,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.

Valorada con 5 estrellas sobre 5

Pleasant shopping experience.

The young man who served me was very pleasant and helpful. He is obviously interested in the customers; and takes time to engage in conversation with them.
Pleasant experience.

12 de marzo de 2026
Opinión espontánea
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Bernard, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Efficient

Efficient, friendly and knowledgeable

8 de marzo de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Chris, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

100% satisfaction.

100% satisfaction.

8 de marzo de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Mr Lewisham

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Helpful in store with great delivery.

Recieved great service at their Bromley branch. Helped me find and order what I needed, even getting it delivered to my home on day of release.

11 de febrero de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi James

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bromley store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service

24 de enero de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Valentina, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Alright in the end

The staff at the store were great flagging up that my original choice( both the first and replacement disc) were defective and allowed me to pick something else. Will certainly use this store again.

17 de enero de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Philip

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 4 estrellas sobre 5

Good service

Good service, no hassle ordering and it was delivered on time. But the delivery guy just left it on the door without ringing the bell, I only realised it was delivered because an email was sent. Maybe there’s a way to specify how it should be delivered but I haven’t seen it.

16 de enero de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Kiyan

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más