hmv (UK) - Bromley Opiniones 

286
TrustScore: 4.5 sobre 5

4,7

Unit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Bromley

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

286 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(286)

31.016 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

helpful and knowledgeable staff

18 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Joan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Excellent easy to use service

Excellent easy to use service , communication good always kept up to date regards delivery , would definitely recommend and use again

8 de enero de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi SIAN

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

All good thank you

All good thank you. Personnel had very good knowledge of all stock and were very helpful.

7 de enero de 2026
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hello Nessa, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 4 estrellas sobre 5

Good Service but allow plenty of time for delivery to a store

I ordered 3 CDs as Christmas presents for collection at the Bromley store. It was helpful to be able to collect them instore, and the staff there were great in dealing with me. However, it took 5 days after ordering the CDs to be told they were ready for collection, which I didn't expect as these are popular albums from contemporary groups. I recommend allowing plenty of time for delivery or collection.

16 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi John

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valorada con 5 estrellas sobre 5

Speedy delivery and great service from…

Speedy delivery and great service from the guy in your Bromley store when collecting,! Lovely item too, daughter very pleased x

30 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

The order arrived in good time wirhout…

The order arrived in good time wirhout any fuss.

31 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Mrs

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.Hi Mrs

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Very good service

I ordered a record for my granddaughters Christmas present. The ordering was easy and I was able to collect it from the store when I was notified it was in the shop. So easy doing click and collect.

19 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Sandra

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Great staff and so lovely to find some…

Great staff and so lovely to find some christian heavy metal and one of the best bands Stryper

29 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Tessa

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 1 estrellas sobre 5

I still have not got this!!

I still have not got this!!!
It was a Xmas present so I ordered from Amazon and got a next day delivery.
I went to the Bromley Store where I expected to collect it and they said it had not arrived. They said they had it in stock!!!!!!!
Why wasn’t this order fulfilled if it was in stock there!!!!!
I asked for a credit and the staff said they could not credit till the item had arrived in store. This is a disaster.
PLEASE CREDIT ME ASAP
S Bryant

29 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Susan

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Valorada con 5 estrellas sobre 5

Young chap gave good advice

Young chap gave good advice on where to look for Pokemon cards for my Great Nephew

16 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Jo

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 1 estrellas sobre 5

NEVER PRE-ORDER

Pre - Ordered an Item, still not received said item, its been 2 months since they initially said that they would deliver it on a date and they have kept changing the reasons as to why they cant deliver the item, first its manufacture issues, then its release date was wrong, now its sorry item is now out of stock even though they have taken my money ....

31 de octubre de 2025
Opinión espontánea
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi michael

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Valorada con 5 estrellas sobre 5

Amazing fantastic service and products

Amazing fantastic service and products

14 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Shaun

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Placed my order in store with the very…

Placed my order in store with the very helpful assistance from a member of staff and was delighted the item arrived on time.

13 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Christine

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Excellent service, a very happy customer

Excellent service, the staff were extremely helpful & knowledgable.

8 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hello John

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

It's a busy time of year for the counter staff

I would expect that the volume of click n collect orders are often a surprise to counter staff, especially at this time of year.
I would rather purchase the goods in store, but as so often they're not on the shelves I'd be reluctant to have them delivered to my address as post is always a problem too - especially at this time of the year.
Whoever deliver mail and parcels have to overcome a closed lobby entrance door to gain access to my block of flats and even the if 'postie' slips the item through the communal letter box, it's likely to be pilfered.

6 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hello David

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Great HMV

Great HMV. Been shopping here for some time

7 de diciembre de 2025
Opinión espontánea
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Happy

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Good selection of vinyl

Good selection of vinyl at a good price. Not long to wait for delivery either.

5 de diciembre de 2025
Logotipo de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley

Hi Carly

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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