Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... Ver más
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Unit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Not many places sell CDs these days, but thankfully HMV do. The website said the CD I wanted was available via click and collect, but when I called the store I was told the option was not available as... Ver más
La empresa ha respondido
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Ver más
La empresa ha respondido
Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... Ver más
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Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Reino Unido
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Excellent easy to use service , communication good always kept up to date regards delivery , would definitely recommend and use again

Respuesta de hmv (UK) - Bromley
All good thank you. Personnel had very good knowledge of all stock and were very helpful.

Respuesta de hmv (UK) - Bromley
I ordered 3 CDs as Christmas presents for collection at the Bromley store. It was helpful to be able to collect them instore, and the staff there were great in dealing with me. However, it took 5 days after ordering the CDs to be told they were ready for collection, which I didn't expect as these are popular albums from contemporary groups. I recommend allowing plenty of time for delivery or collection.

Respuesta de hmv (UK) - Bromley
Speedy delivery and great service from the guy in your Bromley store when collecting,! Lovely item too, daughter very pleased x

Respuesta de hmv (UK) - Bromley
The order arrived in good time wirhout any fuss.

Respuesta de hmv (UK) - Bromley
I ordered a record for my granddaughters Christmas present. The ordering was easy and I was able to collect it from the store when I was notified it was in the shop. So easy doing click and collect.

Respuesta de hmv (UK) - Bromley
Great staff and so lovely to find some christian heavy metal and one of the best bands Stryper

Respuesta de hmv (UK) - Bromley
I still have not got this!!!
It was a Xmas present so I ordered from Amazon and got a next day delivery.
I went to the Bromley Store where I expected to collect it and they said it had not arrived. They said they had it in stock!!!!!!!
Why wasn’t this order fulfilled if it was in stock there!!!!!
I asked for a credit and the staff said they could not credit till the item had arrived in store. This is a disaster.
PLEASE CREDIT ME ASAP
S Bryant

Respuesta de hmv (UK) - Bromley
All the staff were very helpful and polite

Respuesta de hmv (UK) - Bromley
Young chap gave good advice on where to look for Pokemon cards for my Great Nephew

Respuesta de hmv (UK) - Bromley
Pre - Ordered an Item, still not received said item, its been 2 months since they initially said that they would deliver it on a date and they have kept changing the reasons as to why they cant deliver the item, first its manufacture issues, then its release date was wrong, now its sorry item is now out of stock even though they have taken my money ....

Respuesta de hmv (UK) - Bromley
Amazing fantastic service and products

Respuesta de hmv (UK) - Bromley
Placed my order in store with the very helpful assistance from a member of staff and was delighted the item arrived on time.

Respuesta de hmv (UK) - Bromley
Ease of ordering & speed of delivery to store

Respuesta de hmv (UK) - Bromley
Excellent service, the staff were extremely helpful & knowledgable.

Respuesta de hmv (UK) - Bromley
I would expect that the volume of click n collect orders are often a surprise to counter staff, especially at this time of year.
I would rather purchase the goods in store, but as so often they're not on the shelves I'd be reluctant to have them delivered to my address as post is always a problem too - especially at this time of the year.
Whoever deliver mail and parcels have to overcome a closed lobby entrance door to gain access to my block of flats and even the if 'postie' slips the item through the communal letter box, it's likely to be pilfered.

Respuesta de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley
Good selection of vinyl at a good price. Not long to wait for delivery either.

Respuesta de hmv (UK) - Bromley
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