I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the l... Ver más
La empresa ha respondido
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the l... Ver más
La empresa ha respondido
Fantastic!! So pleased with my delivery service. Order was pre ordered and dispatched so it arrived on the release date! Driver left the package in a safe location. Very happy and will purchase from... Ver más
La empresa ha respondido
Very helpful staff ( Andy C) helped us find exactly what we were looking for and even ordered what wasn’t in stock for home delivery
La empresa ha respondido
My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a littl... Ver más
La empresa ha respondido
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The online purchase was excellent, however previously we had gone into the Exeter store to try and buy in person. We were told that HMV no longer stocked or sold the Muppet Christmas Carol. It was only when I searched online to buy elsewhere that I discovered that HMV did stock it.

Respuesta de hmv (UK) - Exeter
Ordered online and collected in store. All very efficient service

Respuesta de hmv (UK) - Exeter

Respuesta de hmv (UK) - Exeter
I placed an order in Exeter and picked it up in Plymouth. Good comms and process worked well.

Respuesta de hmv (UK) - Exeter
Easy to use website, quick delivery and easy collection. Would certainly use again.

Respuesta de hmv (UK) - Exeter

Respuesta de hmv (UK) - Exeter
i liked that could order and that that got updates. Did not like that the fact after order it was delayed for such a small item headphones to be a fact. Got email saying dispatched but never got a 3rd email to say it had arrived in store. Had to go in and find out myself. Staff did not really want to help much i made them look behind till in order box to see if arrived and it had got no sorry from them for the mis communication over all it arrived but dissapointed in the lack of customer services i got

Respuesta de hmv (UK) - Exeter

Respuesta de hmv (UK) - Exeter

Respuesta de hmv (UK) - Exeter
The man behind the till delivered really good service. He was friendly and kind. He was also very fast at finding my parcel. Thank you very much for your hard work.

Respuesta de hmv (UK) - Exeter
I paid for a cd, they sent it to me. What else could you want

Respuesta de hmv (UK) - Exeter
Good service ,shop assistant very helpful quick and efficient.

Respuesta de hmv (UK) - Exeter
Easy to order in store for collection. Ordered at the till and my order was ready to collect within 3 days. Easy collection from the downstairs collection point. Great service

Respuesta de hmv (UK) - Exeter
Easy to order and good value guy in the shop needs a bit more training other than that happy

Respuesta de hmv (UK) - Exeter
I wanted to order a dvd of a pretty old film. The service from the staff member was excellent - knowledgeable and friendly. The experience was the same when I went to the store to collect the dvd.

Respuesta de hmv (UK) - Exeter
No nonsense delivery and great support this end

Respuesta de hmv (UK) - Exeter
Very friendly staff ,sorted my order out , quick delivery

Respuesta de hmv (UK) - Exeter
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.