I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the l... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Fantastic!! So pleased with my delivery service. Order was pre ordered and dispatched so it arrived on the release date! Driver left the package in a safe location. Very happy and will purchase from... Ver más
La empresa ha respondido
Very helpful staff ( Andy C) helped us find exactly what we were looking for and even ordered what wasn’t in stock for home delivery
La empresa ha respondido
My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a littl... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Exeter
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Reino Unido
4,8
Excelente
337 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Spot on with delivery can’t ask for any…
Spot on with delivery can’t ask for any more 👍👏👏👏
15 de noviembre de 2024
Respuesta de hmv (UK) - Exeter
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DVD order
The staff were helpful
Howevrr one of them did not know who Richard Burton was.
10 de noviembre de 2024
Respuesta de hmv (UK) - Exeter
Hello Anne
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Ordered in store for online delivery, super easy, loved it
Ordered in store for online delivery because the item wasn’t in stock, it was delivered free of charge three days later. So easy, so good! This is what shopping should be like! Go to the high street shop, and when something isn’t there, they just order it for you, no faff, all pleasure!
10 de noviembre de 2024
Respuesta de hmv (UK) - Exeter
Hi Christine,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Exeter
Hi Jonathan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
There was a lot of great merch…
There was a lot of great merch everywhere with very reasonable prices. The staff are friendly and helpful.
9 de septiembre de 2024
Respuesta de hmv (UK) - Exeter
Hi Nicole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good comms and speedy delivery to store…
Good comms and speedy delivery to store and easy collection.
1 de noviembre de 2024
Respuesta de hmv (UK) - Exeter
Hello Richard,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Good replacement service
Bought a dvd on click and collect. When played it stuck at the end of the first scene.
Took it back to the shop who exchanged without quibble.
Replacement copy worked fine.
3 de noviembre de 2024
Respuesta de hmv (UK) - Exeter
Hi anstone
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
I forgot to ask the fellow his name
I forgot to ask the fellow his name. Stupid me. He was so good. Helpful in every way, knowledgeable too. Gave the perfect service
20 de octubre de 2024
Respuesta de hmv (UK) - Exeter
Hi Dixianne,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My local HMV has very poor levels of…
My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a little disappointing. As stock levels are so low nowadays it’s a shame that popping in to town to buy something is not always successful! Of course Amazon delivery is usually next day which begs the question why isn’t yours?
5 de octubre de 2024
Respuesta de hmv (UK) - Exeter
Hi Customer
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Exeter store
The staff inside Exeter store where very friendly & answered all the questions that I had plus I received my new game a day early
2 de octubre de 2024
Respuesta de hmv (UK) - Exeter
Hi Laurence
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick and easy to order and the…
Very quick and easy to order and the delivery time was very good.
22 de septiembre de 2024
Respuesta de hmv (UK) - Exeter
Hi JD
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Exeter
Hi Signija
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very pleased with the prompt service I…
Very pleased with the prompt service I received from the shop in Exeter. Would certainly use them again if I needed anything. Thank you for the good service.
8 de septiembre de 2024
Respuesta de hmv (UK) - Exeter
Hi Ingrid
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nothing was too much triuble
My Grandson Sam wanted a few remote vinyl LPs so I said that I would try HMV to see if they had what he wanted. On looking around the store I thought it would take me ages if I looked myself. I asked the assistant who was very helpful as he went straight to where they were and sorted it for me. I also had to order one that was not in stock, this came via the post and only took a few days. Well Done!!!
30 de agosto de 2024
Respuesta de hmv (UK) - Exeter
Hi William
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Exeter store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Ken W.. Jethro Tull Stand Up Box Set
Simon looked after me. Gave me a range of options. G
Very happy with service & purchase made.
28 de agosto de 2024
Respuesta de hmv (UK) - Exeter
Hello Kenneth
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My pre-order arrived a day earlier then…
My pre-order arrived a day earlier then if I had waited for it to come out in store
21 de agosto de 2024
Respuesta de hmv (UK) - Exeter
Hi Jamie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Over and above service
The young man went over and above to help me get the vinyl I wanted, despite the fact that the computer system was down
16 de agosto de 2024
Respuesta de hmv (UK) - Exeter
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Exeter
Hi Adrian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Exeter
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Speedy delivery and order in perfect…
Speedy delivery and order in perfect condition
8 de agosto de 2024
Respuesta de hmv (UK) - Exeter
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.