Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
La empresa ha respondido
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
La empresa ha respondido
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
La empresa ha respondido
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Ver más
La empresa ha respondido
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... Ver más
La empresa ha respondido
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I find the staff at the Preston store very helpful and friendly, very efficient and if your looking for something and can't find it or it's out of stock they will go onto there hmv site and try to find it or order it for you.

Respuesta de hmv (UK) - Preston

Respuesta de hmv (UK) - Preston
Great service by Evie the girl on the counter 👍 she even removed the cardboard delivery pack for me so I could check that the vinyl was coloured as advertised.

Respuesta de hmv (UK) - Preston
Friendly staff & very quick delivery service.

Respuesta de hmv (UK) - Preston

Respuesta de hmv (UK) - Preston

Respuesta de hmv (UK) - Preston
Excellent! Great customer service!
I found a cd that I wanted to buy after looking on the hmv website. I popped into my local store to buy it. Unfortunately the cd wasn’t kept in the store however the member of staff told me that it was available online, and that they could order the cd into the shop or I can request the item to be posted to my home. The staff member was more than happy to order off the hmv website for me and I requested that it be sent to the store in Preston. The item arrived very quickly and nicely packed. A staff member then contacted me by phone to inform me that my order was ready.
Great service from start to finish many thanks.

Respuesta de hmv (UK) - Preston
Great service online ..but I just wish your stores had the same offers in store

Respuesta de hmv (UK) - Preston
Whenever I've made a purchase or enquiry in store staff have been very pleasant & helpful, this time I ordered online & collected at my local hmv, as always the service was both pleasant & efficient.

Respuesta de hmv (UK) - Preston
easy to order,arrived in very quick time,great price,paul very helpful,all in all a great experience,very pleased many thanks.

Respuesta de hmv (UK) - Preston
I ordered dvds
They arrived when I was told they would
They work
Someone did their job
I will use HMV again

Respuesta de hmv (UK) - Preston

Respuesta de hmv (UK) - Preston
Easy to order online at a great price. Delivery was within a week and packaged well in perfect condition.

Respuesta de hmv (UK) - Preston

Respuesta de hmv (UK) - Preston
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.