Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
La empresa ha respondido
Localización
Cambiar localización112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
La empresa ha respondido
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Ver más
La empresa ha respondido
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Preston
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, Reino Unido
4,7
Excelente
171 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
HMV. Days like these (Live)
I got what I was after, on time, for a great price and even got a discount as well. Nice one.
6 de marzo de 2024
Respuesta de hmv (UK) - Preston
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
DVD Gift
I placed an order for an item to be delivered to the store and i would pick it up. Ordering the item in store was easy as was the collection of the item.
The 2 staff members I came into contact with were polite, pleasant and professional.
22 de febrero de 2024
Respuesta de hmv (UK) - Preston
Hello Gail,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Preston store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :)
Excellent service in HMV Preston
19 de febrero de 2024
Respuesta de hmv (UK) - Preston
Hi Sheila
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Preston
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
10/10 on all counts we’ll done hmv
The fella who served me was amazing he couldnt have done more found me what I wanted online and I got it before Christmas thanks hmv
24 de diciembre de 2023
Respuesta de hmv (UK) - Preston
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Preston
Hi John,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast,reliable service
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Christmas
18 de diciembre de 2023
Respuesta de hmv (UK) - Preston
Hi ANDREW
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Preston HMV StaffPolite Preston HMV staff who dealt with…
Polite Preston HMV staff who dealt with order. Kept abreast with order and e-mailed upon receipt, Overall excellent service!
18 de diciembre de 2023
Respuesta de hmv (UK) - Preston
Hi George
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff very helpful
17 de diciembre de 2023
Respuesta de hmv (UK) - Preston
Thanks for the kind words about hmv Preston Nina and merry christmas!
Amazing service staff are amazing very…
Amazing service staff are amazing very helpful
18 de diciembre de 2023
Respuesta de hmv (UK) - Preston
Hello Ciera
Thanks so much for taking the time to leave us a review.
Thanks for shopping with hmv, see you again soon :-)
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff member. Checked online as o.o.s and ordered CD for home delivery
9 de diciembre de 2023
Respuesta de hmv (UK) - Preston
Hi Nikki
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon in hmv Preston :-)
I still haven't received my order?I…
I still haven't received my order?I ordered this on the 6th December 2023.
My order number is 9332346
6 de diciembre de 2023
Respuesta de hmv (UK) - Preston
Hello Sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
TMNT steelbook
Arrived slightly later than the release date but still good quality packaging
12 de diciembre de 2023
Respuesta de hmv (UK) - Preston
Hi Jack
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
My items arrived in time.
15 de diciembre de 2023
Respuesta de hmv (UK) - Preston
Hi Emma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order exactly what I wanted and…
Easy to order exactly what I wanted and collected from the store
14 de diciembre de 2023
Respuesta de hmv (UK) - Preston
Hi Lynn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Respuesta de hmv (UK) - Preston
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and efficient staff member
29 de noviembre de 2023
Respuesta de hmv (UK) - Preston
Hi Eileen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Respuesta de hmv (UK) - Preston
Hi Mrs Ewart,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great store in Fishergate Preston
Great store in Fishergate Preston. Had a few questions, took time to help me find what I was looking for. Credit to H who was great..thank you
25 de noviembre de 2023
Opinión espontánea
Respuesta de hmv (UK) - Preston
Hi Declan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always gets delivered on time
26 de noviembre de 2023
Respuesta de hmv (UK) - Preston
Hi Josie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.