hmv (UK) - Southampton Opiniones 

280
TrustScore: 4.5 sobre 5

4,7

176-178 High St, SO14 2BY Southampton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Southampton

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • 176-178 High St, SO14 2BY, Southampton, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

280 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(280)

30.843 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 4 estrellas sobre 5

Cd I wanted was not on shelves

Cd I wanted was not on shelves. Staff tried very hard to find it
But I had to order it to be delivered

30 de julio de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi irene

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valorada con 5 estrellas sobre 5

Ordering to ready for collection in 3 Days

Outstanding service from beginning to end, all within 3 Days of ordering! Thankyou HMV.

2 de agosto de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Tim

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 4 estrellas sobre 5

Wish you had more versions of the new…

Wish you had more versions of the new ateez album that were listed on the website but not in store

4 de julio de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Chloe

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valorada con 3 estrellas sobre 5

Pre orders take longer than just…

Pre orders take longer than just collecting new albums in store

13 de diciembre de 2025
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Jonathan

Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Valorada con 5 estrellas sobre 5

Came when was released as was a pre…

Came when was released as was a pre order was informed well packaged

19 de junio de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Sharon

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Excellent customer service

I was looking for a DVD which wasn't in stock. I asked a member of staff for help who looked on the system & found a batch of them were due to be delivered soon but he didn't know when. He explained everything to me and I was very please with the customer service I received.

11 de junio de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Marc

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

I had a nice conversation with the…

I had a nice conversation with the woman at the counter. She complimented my necklace, was incredibly polite and helped me with exactly what I needed :)

11 de junio de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Tom

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

The staff were friendly and helpful and…

The staff were friendly and helpful and the product arrived in a few days

19 de junio de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Sandra

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Excellent service as usual

17 de junio de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Anthony

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 3 estrellas sobre 5

The store isn’t a patch on the one that…

The store isn’t a patch on the one that was on Above Bar. Staff are fine but they need a different system than asking you to put your email in every time you buy something. Screen is hard to type on so end up with loads of typos. I’d rather they store my email and scan a code that links to my account. Stock isn’t always in on release date. Also, miss the points system. Serves its purpose when you want something but store feels quite soulless which was never an issue in the old HMV store. Three levels- movies upstairs, new stuff and then lower level for music and diff genres. Those were the days… 😂

7 de junio de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Sian

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)

Have a great day!

Valorada con 5 estrellas sobre 5

I wanted some classical music from…

I wanted some classical music from Rondo Veneziano but I couldn’t get it in store so had to order it, the assistant was very helpful, the disc came within 4 days

2 de junio de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Sarah

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Availability of stock was what I wanted

Availability of stock, and ease of ordering, delivered promptly with no,issues

23 de mayo de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Nigel

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Eaay collection

Eaay collection, calm & friendly member of staff. What a pleasure

17 de mayo de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hello there, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Blu ray order

Great service has always 😊👍

15 de mayo de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Bernie, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

HMW Southampton continues to be rad!

HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can.
I used to work for this long loved hight street asset and will pop in most weeks to grab new releases and order the lesser known artists. Keep it up xx

2 de mayo de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Excellent service at Southampton shop

We visited the Southampton shop on Saturday 2 May, we received excellent service from Harry who was so patient and kind in explaining different headsets for my son who has autism

2 de mayo de 2026
Opinión espontánea
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi debbie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Very helpful staff in your Southampton…

Very helpful staff in your Southampton branch. Thank you.

15 de abril de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Alison

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Southampton store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

I love the film 10 out 10

3 de abril de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Luke, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Wanted to buy an album

Wanted to buy an album. Wasn't released so Mal ordered it for us and it was all ready when we needed it as a gift.

2 de abril de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Jenton

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Follow up email to tell me the parcel…

Follow up email to tell me the parcel was ready. It was available quickly. Really chuffed with my purchase.

22 de marzo de 2026
Logotipo de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Hi Happy

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

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