Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Ver más
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176-178 High St, SO14 2BY Southampton, GB
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Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Ver más
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I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... Ver más
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I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... Ver más
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From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

176-178 High St, SO14 2BY, Southampton, Reino Unido
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Easy to order a record when it wasn't in stock. Choice of click&collect or home delivery. Helpful, friendly staff.

Respuesta de hmv (UK) - Southampton
Was very helpful when I was picking up a parcel . Very pleasant attitude too .

Respuesta de hmv (UK) - Southampton
Good knowledge and good help from the staff. This is the second good experience here in a month so couldn’t help but be impressed.

Respuesta de hmv (UK) - Southampton
I went into store to try and find some cds for a family members Xmas presents. The staff were really helpful in finding what I needed and the out of stock cd they said I can order online which I did with ease.

Respuesta de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton
The salesperson Megan was an absolute sweetheart, complemented my nails and was so polite and helpful. I always enjoy going to that branch of HMV but today was even better thanks to lovely Megan who served me at the till.

Respuesta de hmv (UK) - Southampton
The staff member in my local store was helpful and found my order quickly and he also found me other products that I wished to buy

Respuesta de hmv (UK) - Southampton
Easy to order. Status updated when required. Delivery on date given and a £2+ refund given with no explanation.
Very satisfied customer
.

Respuesta de hmv (UK) - Southampton
I was given a delivered notice from the Royal stating that they had left my parcel in my blue bin however when I checked it wasn’t there

Respuesta de hmv (UK) - Southampton
HMV has so many K-pop albums there and there is so many to choose from, I was looking for the stray kids album and I asked one of the workers and they were so nice and their service was great I would recommend them for kpop albums!!!

Respuesta de hmv (UK) - Southampton

Respuesta de hmv (UK) - Southampton
Communication was excellent. The items were dispatched promptly.
Pick up at the Southampton store was straight forward, and the staff courteous and efficient.

Respuesta de hmv (UK) - Southampton
Ordering online is easy and you get the choice to have your order delivered to store.( there is no delivery fee for this ). I would rather collect from store as it means I don't have to wait in or risk the order being kept on the doorstep. Also I am kept up to date by email letting me know when to expect the order to arrive and when it actually dies.

Respuesta de hmv (UK) - Southampton
you guys kept me updated on the time nd delivery was perfect! so helpful

Respuesta de hmv (UK) - Southampton
Ordered item in store for home delivery for an item they did not have in store. Was very straightforward and staff were very helpful. Item arrived within a week with no issues

Respuesta de hmv (UK) - Southampton
Bought 3 vinyls for my daughter for Christmas, perfectly packaged. Don’t expect anything less from HMV, thank you ⭐️⭐️⭐️⭐️⭐️

Respuesta de hmv (UK) - Southampton
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