Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Ver más
La empresa ha respondido
Localización
Cambiar localización176-178 High St, SO14 2BY Southampton, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... Ver más
La empresa ha respondido
I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... Ver más
La empresa ha respondido
From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Southampton
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
176-178 High St, SO14 2BY, Southampton, Reino Unido
4,7
Excelente
280 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Professional service.
Helpful staff,and caring in the job they do,at hmv southampton. The staff ordered a special cd of pink Floyd on their computer. I received the cd very promptly. Thank you for excellent customer service.
13 de noviembre de 2025
Respuesta de hmv (UK) - Southampton
Hi Terence
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Customer service was excellent
Customer service was excellent the young man that I seen was very helpful got my cds through the post box in about 5 days .
Thank you.
10 de noviembre de 2025
Respuesta de hmv (UK) - Southampton
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love it
Love going to this shop to collect anything I buy. There's always great vibes and lovely merch.
4 de noviembre de 2025
Respuesta de hmv (UK) - Southampton
Hi Monica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Southampton
Hi Josie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Southampton
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Respuesta de hmv (UK) - Southampton
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy purchase.
I ordered a CD online and picked it up at a local HMV store. Picking it up was simple. The staff were very helpful.
28 de octubre de 2025
Respuesta de hmv (UK) - Southampton
Hi Frank,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service
Sales person was extremely helpful. Ordered me something that was not in store to be delivered to my home address. Three days later it arrived. No fuss, no hassle... excellent service.
21 de octubre de 2025
Respuesta de hmv (UK) - Southampton
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great purchase and price
Great purchase and price, the product itself was in good condition without any damage or marks, unfortunately the box had slight damage, the product arrived within the stated period
14 de octubre de 2025
Respuesta de hmv (UK) - Southampton
Hi Mat
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Fantastic Customer Service
Fast delivery to local store. Excellent customer service from the Southampton store team.
23 de octubre de 2025
Respuesta de hmv (UK) - Southampton
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Southampton
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
An easy way to check out Kpop artists
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the store to a dark area and both times the cds have been in total dissaray. Not alphabetical and haphazardly placed and just basically scattered on the shelves.
However, the staff have been brilliant, helping me search and then checking online for artists I couldn't find and ordering them for me. Ordering was simple and straightforward and my items were delivered in just a few days . I am delighted with them. Please, please would you consider putting more Korean artists (especially Big Bang and G-dragon, Super Junior, Got 7, etc) onto your online store?
15 de octubre de 2025
Respuesta de hmv (UK) - Southampton
Hi Gemma,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My experience with HMV was great
My experience with HMV was great
I had a vinyl album that pops when playing so took it back to the shop in Southampton
hmv they changed it with no problem
13 de octubre de 2025
Respuesta de hmv (UK) - Southampton
Hi Ronald
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful HMV staff
I had an issue regarding an order but it was sorted by Megan and Mat of the Southampton branch.
6 de octubre de 2025
Respuesta de hmv (UK) - Southampton
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
items arrived within 2 days of…
items arrived within 2 days of ordering, excellent service
2 de septiembre de 2025
Respuesta de hmv (UK) - Southampton
Hi Cheryl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Southampton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic as always!
23 de agosto de 2025
Respuesta de hmv (UK) - Southampton
Hi Tina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Southampton
Hello Jacky
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Your staff at the Southampton store are…brilliant.
Your staff at the Southampton store are superb. Always helpful and pleasant. Could not ask for more.
20 de agosto de 2025
Respuesta de hmv (UK) - Southampton
Hi David
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The Taking of Pelham One Two Three
They had the item in stock, and I was able to get it for a good price
9 de agosto de 2025
Respuesta de hmv (UK) - Southampton
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.