hmv (UK) - Swindon Opiniones 

202
TrustScore: 4.5 sobre 5

4,7

16-17 Regent Street, SN1 1JQ Swindon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Swindon

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • 16-17 Regent Street, SN1 1JQ, Swindon, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

202 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,7

Todas las opiniones

(202)

31.086 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Vulpix:Fox-tastic service

The vulpix loungefly bag is beautiful with a great amount of space, email updates were really good and the staff member did everything she could to locate the box for me bless her. Good service

16 de marzo de 2026
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Tasmin

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff placed an order for me which I collected from the store after receiving email notification that it was ready.

6 de marzo de 2026
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hello Viv, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Album was good value and arrived at the…

Album was good value and arrived at the store within 48 hours of ordering it. Great service.

1 de marzo de 2026
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Mandy,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Super fast delivery and really easy to…

Super fast delivery and really easy to navigate

20 de febrero de 2026
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Paula

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

First class HMV

Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully updated by email through order, despatch and collection. HMV's level of customer service is absolutely fantastic, and the staff are always a credit to HMV, thank you so much 😊

3 de febrero de 2026
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Lee, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 4 estrellas sobre 5

Only issue I had was playing the…

Only issue I had was playing the waiting game for a supplier to get new supplies. Otherwise they stayed in contact with me keeping me updated at all times.

24 de enero de 2026
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Adrian, 

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valorada con 5 estrellas sobre 5

Good communication regarding the order…

Good communication regarding the order at all stages.

20 de enero de 2026
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Gail

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Quick delivery for store pick up.

Quick delivery for store pick up.
Staff friendly and helpful.

8 de enero de 2026
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Steven, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Last minute Christmas shopping

Great website easy to view etc
Great selection of records cds and vinyl
Excellent delivery service and updates

3 de enero de 2026
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Did not think to receive in time

Did not think to receive in time. You were on the ball

28 de diciembre de 2025
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Celia

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

The product I ordered arrived in…

The product I ordered arrived in excellent condition and the staff was friendly.

24 de diciembre de 2025
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Anastasiia

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

i dont want to write a review

i dont want to write a review. it went well and the worker was nice

20 de diciembre de 2025
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi millie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Great knowledgeable staff

Great knowledgeable staff. Out of stock item obtained and received at the store very quickly. Kept informed by email. Excellent service.

15 de diciembre de 2025
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Good service

Good service

16 de diciembre de 2025
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi mrs

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Staff are always lovely and there's a…

Staff are always lovely and there's a good amount of stock

21 de noviembre de 2025
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Luke,

Thanks so much for leaving us a 5-star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 1 estrellas sobre 5

I did not receive one of my order and I…

I did not receive one of my order and I am really frustrated now because royal mail did not give last album that I needed so I am really disappointed.

27 de noviembre de 2025
Opinión espontánea
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Aaron

Thanks for leaving us a review. We're sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Valorada con 5 estrellas sobre 5
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Good communication as newly released…

Good communication as newly released David Gray vinyl was delayed by a couple of days, very simply order process, item was well packaged, overall very pleased.

13 de noviembre de 2025
Logotipo de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon

Hi Paul

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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