Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Ver más
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16-17 Regent Street, SN1 1JQ Swindon, GB
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Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Ver más
La empresa ha respondido
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... Ver más
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Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... Ver más
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When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

16-17 Regent Street, SN1 1JQ, Swindon, Reino Unido
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The vulpix loungefly bag is beautiful with a great amount of space, email updates were really good and the staff member did everything she could to locate the box for me bless her. Good service

Respuesta de hmv (UK) - Swindon
Very helpful staff placed an order for me which I collected from the store after receiving email notification that it was ready.

Respuesta de hmv (UK) - Swindon
Album was good value and arrived at the store within 48 hours of ordering it. Great service.

Respuesta de hmv (UK) - Swindon
Super fast delivery and really easy to navigate

Respuesta de hmv (UK) - Swindon
Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully updated by email through order, despatch and collection. HMV's level of customer service is absolutely fantastic, and the staff are always a credit to HMV, thank you so much 😊

Respuesta de hmv (UK) - Swindon
Only issue I had was playing the waiting game for a supplier to get new supplies. Otherwise they stayed in contact with me keeping me updated at all times.

Respuesta de hmv (UK) - Swindon
Good communication regarding the order at all stages.

Respuesta de hmv (UK) - Swindon
Quick delivery for store pick up.
Staff friendly and helpful.

Respuesta de hmv (UK) - Swindon
Great website easy to view etc
Great selection of records cds and vinyl
Excellent delivery service and updates

Respuesta de hmv (UK) - Swindon
Did not think to receive in time. You were on the ball

Respuesta de hmv (UK) - Swindon
The product I ordered arrived in excellent condition and the staff was friendly.

Respuesta de hmv (UK) - Swindon
i dont want to write a review. it went well and the worker was nice

Respuesta de hmv (UK) - Swindon
Great knowledgeable staff. Out of stock item obtained and received at the store very quickly. Kept informed by email. Excellent service.

Respuesta de hmv (UK) - Swindon
Easy to order fast delivery and helpful staff

Respuesta de hmv (UK) - Swindon
Staff are always lovely and there's a good amount of stock

Respuesta de hmv (UK) - Swindon
I did not receive one of my order and I am really frustrated now because royal mail did not give last album that I needed so I am really disappointed.

Respuesta de hmv (UK) - Swindon
Good communication as newly released David Gray vinyl was delayed by a couple of days, very simply order process, item was well packaged, overall very pleased.

Respuesta de hmv (UK) - Swindon
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