Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Ver más
La empresa ha respondido
16-17 Regent Street, SN1 1JQ Swindon, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Ver más
La empresa ha respondido
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... Ver más
La empresa ha respondido
Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... Ver más
La empresa ha respondido
When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
La empresa ha respondido
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

16-17 Regent Street, SN1 1JQ, Swindon, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ordering offline was really easy and collected from store.
The Swindon store I used and the person that served me was lovely. Great service.

Respuesta de hmv (UK) - Swindon
I popped into a Hmv branch but they didnt have what wanted so I ordered the cd's I wanted online. Very happy how easy it was to order. Quick delivery.
Very happy

Respuesta de hmv (UK) - Swindon
Friendly staff, easy process, quick delivery, not much to complain about

Respuesta de hmv (UK) - Swindon
Fast, friendly, efficient and informative staff. HMV website might be horrendous, but the humans are great!👍🏼

Respuesta de hmv (UK) - Swindon
HMV was ok it was Royal Mail taking over a week to deliver it.

Respuesta de hmv (UK) - Swindon
I cannot fault it. I ordered a very last minute fathers day gift and I was so so happy it came in time. The ordering was very swift, the collection was even swifter and had a lovely cashier at the Swindon HMV that was very helpful and lovely service as

Respuesta de hmv (UK) - Swindon
Happy with delivery to the Swindon store and Staff.
Always room for improvement 🎸

Respuesta de hmv (UK) - Swindon
Click and collect helps me avoid having bulky packages left on my doorstep and it has the added bonus of having a pleasant chat with the staff at Swindon HMV store.

Respuesta de hmv (UK) - Swindon
Staff were excellent, couldn’t have been more helpful said delivery was 3-5 days spot on well done guys

Respuesta de hmv (UK) - Swindon
I ordered a cd for a friend, it is ready for collection. I had to order it as it would not be coming into the store. Just got to remember to collect it.
Very good.

Respuesta de hmv (UK) - Swindon
Ordered a godzilla poster from store on a Saturday arrived the following Saturday ready to pick up and in excellent condition when opened up when I got home.
Highly recommended and very efficient on delivery.
Thank you
Hmv

Respuesta de hmv (UK) - Swindon
Very easy to order and very quick to be delivered over all very good

Respuesta de hmv (UK) - Swindon
As always first class good knowledge

Respuesta de hmv (UK) - Swindon
I accompanied my daughter into hmv a lounge fly bag in the store shop window drew her attention as I bought her a nightmare before christmas bag for her birthday in September 2023 and spend £190. We where greeted with a cheerful hello from jori and she explained all about the bag and new lounge fly bags coming into the store and talked about powder puff bags which my daughter loves. She was so very polite and helpful . I spent £27.94 on cds I wanted instead of ordering on ebay from sellers because she was so very helpful this was at swindon store 551. Another staff member helped me I wanted iron on patches but was looking at stickers she also was helpful but jori excelled. My daughter spent over £90.00 and purchased her lounge fly bag. She also gave us updates on other lounge fly bags coming in and powder puff girls. She thanked us for our purchases and wished us a good afternoon. Exception service

Respuesta de hmv (UK) - Swindon
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.