hmv (UK) - Wolverhampton Opiniones 279

TrustScore: 4.5 sobre 5

4,7

8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly. The staff have a lot of Anime knowledge and were quick... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round. JH. WOLVERHAMPTON.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquirie... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Wolverhampton

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • 8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

279 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

just the best

very good service

22 de abril de 2025
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Gareth

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Service in store was great

21 de marzo de 2025
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Speed of service

Speed of service

11 de marzo de 2025
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hello GLYN

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

I do like to support high street shops…

I do like to support high street shops and HMV is one of them.
I was able to obtain a long-lost BBC series, at a decent price and very quickly via click & collect at my local store. Very friendly reception at the store. Nicely done!

26 de febrero de 2025
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Philip

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

My dvd

Very friendly staff & nothing is too much trouble for them

2 de marzo de 2025
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Dawn

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Wolverhampton store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Very friendly and helpful staff

Very friendly and helpful staff. Have used them several times,

28 de febrero de 2025
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Sandra

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

How friendly the staff were and the…

How friendly the staff were and the help I received looking for my item. And the speed of the delivery

26 de febrero de 2025
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

As always

As always, the staff.
Knowledgeable, and friendly.
Happy to help, but never pushy.
Perfect!

16 de febrero de 2025
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Dustine

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Always friendly service when I visit my…

Always friendly service when I visit my local hmv store

8 de febrero de 2025
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Simon

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Wolverhampton store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Very good service and polite lovely…

Very good service and polite lovely staff and helpful

29 de enero de 2025
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hello Lorraine

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 4 estrellas sobre 5

I stopped in recently to purchase a Bob…

I stopped in recently to purchase a Bob Dylan CD. Whilst at the till I had a chat with the till assistant and it was pleasant, but what I can't understand is that a carrier bag of some sort isn't offered. Unless of course you want to buy a tote bag for £5, surely a paper bag with a handle can be offered at a nominal fee. It really would make the experience a better one.

24 de enero de 2025
Opinión espontánea
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hello John

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

We do have carrier bags for sale in our stores, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Valorada con 5 estrellas sobre 5

3 for £66

Good customer service & communication

4 de enero de 2025
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Alison,

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Helpfull staff ..

27 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Barrie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Hmv saved the day for me

Hmv saved the day for me ! Last minute CD present for my wife for christmas ordered online and ready to pick up from the store within 48 hours. Nowhere else online could do it quicker !

24 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Roger

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Received two parts of my order two days…

Received two parts of my order two days before Christmas didn’t think I would get my third item but arrived Christmas Eve items well packaged good service

29 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi RAYMOND

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valorada con 5 estrellas sobre 5

The required code caused issues.

To start with I couldn't order anything because there was a problem with the site wanting some 6 digit code number but I rang my local store. I was told how to resolve my problem and I managed to order what I wanted thanks to him.

16 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Andrew

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 1 estrellas sobre 5

I still haven’t received part of my…

I still haven’t received part of my online order. It was dispatched on the 19th dec! And still missing the dvd

28 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Amy

Thanks for leaving us a review. 

We can see that you have been in touch with us regarding your experience and we will get back to you as soon as possible.

Valorada con 5 estrellas sobre 5

Helpful staff.

Helpful staff.

20 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Paul

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Helpful staff, order received no problems

I was advised my item was delayed by email, staff were helpful when I enquired in store.
Got the item before Christmas, with no problems. Thank you 😊

11 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Ruth

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

One more xmas gift sorted 👍

Easy ordering . Good communication on items arrival. Swift delivery to store welcoming staff in store on collection of item

14 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Wendy

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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