hmv (UK) - Wolverhampton Opiniones 279

TrustScore: 4.5 sobre 5

4,7

8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly. The staff have a lot of Anime knowledge and were quick... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round. JH. WOLVERHAMPTON.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquirie... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Wolverhampton

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • 8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

279 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good customer service went above and…

Good customer service went above and beyond to find what I needed

10 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Nicola

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

A media store you can trust.

I have been purchasing many products from HMV for a few years now and I personally believe they are the best. Online ordering is a fantastic experience, in-store buying is very relaxed and the staff are very helpful and professional. Overall a great company and they will always have my support.

11 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Jamie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

I was notified as things progressed and…

I was notified as things progressed and ordering was very easy .will use again as have done for a number of years.

7 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Pauline

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Notified every step of the way.

Notified every step of the way.

A perfect service.

5 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi David

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff

2 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hello bryan

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Great customer service

Was given very helpful advice on what product to buy and the shop assistant arranged for it to be delivered to my home. Received the item within a couple of days. The Wolverhampton staff are always very helpful and friendly. Very pleased with the service I received

25 de noviembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Mandy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Quick delivery polite staff

Quick delivery polite staff

3 de diciembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Tessa

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Staff were very friendly and helpful

Staff were very friendly and helpful

24 de noviembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Phil

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

cd box set by Darts

Got me a cd box set by Darts
nobody else had and did not take the mick on the price.

Thank you

23 de noviembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Andy

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

HMV C & C as it should be.

Really quick interaction at the point of pick up'

21 de noviembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Mr

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Helpful assistance in finding the item…

Helpful assistance in finding the item I wanted , and fast delivery.

16 de noviembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Helen

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Pre ordered on HMV online

Pre ordered on HMV online, it was really simple and I the communication was great, my order arrived early for click and collect, and the staff in store were really friendly and helpful

1 de noviembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Mark

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

30 de octubre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi William, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 1 estrellas sobre 5

Hi well when you buy stuff click &…

Hi well when you buy stuff click & collect from anybody anywhere you expect it to there the next day. And that's what lve experience always. But with you I had to wait whatever it was 2 or 3 days I couldn't believe it. So no I want be using you again. Very annoyed.
Michael Carter

18 de octubre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Michael

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please be advised our Click & collect service information can be found in our help centre on the website:

You'll receive an email when the item is dispatched from our warehouse and another when the item is ready to collect from the store of your choice.

Your order should reach the store within 2-5 days after placing the order, provided the item is in stock at our warehouse.

We dispatch items as soon as they are available, so please bear in mind that your items may arrive at the store at different times. You’ll receive separate dispatch emails per parcel and we’ll email you as soon as an item is ready to collect.

Kind regards

Valorada con 5 estrellas sobre 5

Lovely customer service

Very cooperative, helpful, would definitely recommend x

22 de octubre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Jasbir

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 1 estrellas sobre 5

Ordering a CD

Staff very helpful and friendly. Told me if CD was in stock at warehouse.

4 de octubre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Janet,

Thank you for your feedback.

We noticed your rating doesn't seem to match your comments so please feel free to update this should you wish to do so but we certainly appreciate your kind comments :)

Valorada con 5 estrellas sobre 5

CD Order

No problems. I ordered the CD and it was delivered to the store. It took a few days but that is because it is not by a well known mainstream band, more of a niche artist, so it may have taken a bit longer, but this is to be expected.

21 de septiembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Richard

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Online

Very easy to order online then a few days later collect from store.

26 de septiembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Teresa

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

The person in the store found what I…

The person in the store found what I wanted and I was really pleased The cd is every I asked for and the music is amazing

19 de septiembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hello beverly

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Informed about delivery of videos…

Informed about delivery of videos continually.

5 de septiembre de 2024
Logotipo de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Hi Mr

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más