Ho-bot No-bot. Absolute rubbish
Ho-bot, Yeah-bot, NO-bot,
I foolishly spent $500 buying a HOBOT S6 Pro Robotic Window Cleaner from Robot My Life AU.
The Hobot is great in theory, nice to look at, but completely useless in reality.
It looks good as it shimmies, whirrs and rattles its way (not all that silently I might add) across windows, shuffling the odd bit of dirt it can move, from one side to the other. It’s hours of fun to watch the endless ‘dust ridges’ being left in its wake and the meandering river like ‘smears of grime’ it leaves behind as the odd drop or two of window cleaner fluid – as emitted from the Hobots nozzle - mixes occasionally with a dirty bit in a futile attempt at cleaning.
I was surprised by its uselessness. “Maybe will clean it all up on the next run” I would think to myself , “or even the one after that”. I waited washed and watched. I cleaned the Hobot cleaning bits (as required) more than it cleaned the windows. Roles were oddly reversed but it still didn’t clean well.
It will clean a window - providing it has already been cleaned – by you!. It will buff them up but in reality, very little dust or grime will be harmed by the use of this machine. You will also be rewarded by the interminable reminder from the ‘personbot’ trapped inside that what you are attaching to your window is in fact a Hobot as opposed to say a lawnmower or small SUV. Very reassuring and it happens every time you turn it on or pause it or start it or plug it in. Who can get ever get enough of mindless repetitive tedious and loud automated warnings eh!! “Hi. I’m Hobot”. Aarrrghhh
So there it is. Lots of promise but no delivery – It’s a bit like asking the kids to clean the windows and then wishing you hadn’t because despite all the effort and mucking around they are still dirty and you will still need to clean them yourself anyway. Plus it jams on edges and even fell off the window a couple of times. Constant surveillance required or Ms Hobot will tell you off!
Discussing the above ‘features’ with the Hobot factory is futile as they are protective of their creation. I have a substantial email trail pointing to shortcomings and seeking a refund. But its failure to clean my windows was always treated seen as an operator error/ignorance. I was peppered in email responses with useful suggestions such as;
- ‘I hadn’t cleaned the windows first properly first’ (WTF).
- ‘I hadn’t cleaned the Hobot enough. I did as per instructions
- Sprays didn’t work as clearly ‘I was using it in ‘windy’ condition’. (Seems anything over 0.005km/hr is deemed to be windy by this lot)
Basically you will be treated like a moron and receive scanned extracts of the manual back with their helpful user tips circled in red. Unbelievable Great customer service not and no fault of any kind admitted.
Avoid the Hobot and do not waste your money – you wont get it back. A zero star review if I could
2 de enero de 2025
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