Homebase - Belfast Opiniones 205

TrustScore: 4.5 sobre 5

4,7

Shane Park, 105 Boucher Road, BT12 6UA Belfast, Belfast, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great experience overall. Staff that stood out - John the Gardener, he was extremely knowledgeable and helpful in assisting me with selecting plants for my house and also provided me with a full set o... Ver más

Valorada con 5 estrellas sobre 5

Such a shame this store is closing down! On my most recent visit to buy outdoor plants, John in the gardening section shared some very helpful advice about which plants would thrive in our rather sha... Ver más

Valorada con 1 estrellas sobre 5

This was a click and collect item which I bought at a discounted price. When I arrived home I found that apart was missing - the circular disc which screws around the lampshade to hold it in place. No... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were at the Sprucefield Homebase today and struggling a bit in the gardening department, and John appeared as if by magic and answered all our questions...then gave us some very useful extra info t... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Shane Park, 105 Boucher Road, BT12 6UA, Belfast, Belfast, Reino Unido

  • 0345 640 7250

4,7

Excelente

TrustScore: 4.5 sobre 5

205 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 14% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

John the Gardener

Great experience overall. Staff that stood out - John the Gardener, he was extremely knowledgeable and helpful in assisting me with selecting plants for my house and also provided me with a full set of instructions on how to take care of of them. Many thanks

24 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Panic buy of Christmas lights

Micheal was so helpful while I bought Christmas lights for my roof. He went above and beyond working out my measurements as well as advising on how to put them up …thanks Micheal.

28 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Michael in Belfast - 5 stars

Michael served us today while we were looking for Christmas lights and trees. He was extremely helpful and friendly and really took the time to understand what we needed and help us get sorted. Thanks very much Michael! :)

27 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

John the gardener

Was instore today and John the gardener was very knowledgeable and helpful. He is an asset. He helped me pick the tree that would suit best and gave me tips on how to care for it best. Such a helpful person.

25 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you to John in the gardening department!

Such a shame this store is closing down!
On my most recent visit to buy outdoor plants, John in the gardening section shared some very helpful advice about which plants would thrive in our rather shaded yard, I came in for 1 plant and walked out with 6 and some other useful items thanks to John's help! :)

20 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We were at the Boucher Road Homebase…

We were at the Sprucefield Homebase today and struggling a bit in the gardening department, and John appeared as if by magic and answered all our questions...then gave us some very useful extra info too. Helped us with a trolley and made us feel properly looked after.

21 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great staff experience

Went to boucher road to collect an item that the bangor store refused to sell to me for an unacceptable reason.
Easy to order, pay for and collect. Staff member i spoke with was friendly, highly knowledgeable and I wish him all the best in his job search following being made redundant as a result of administration.

18 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Missing part

This was a click and collect item which I bought at a discounted price. When I arrived home I found that apart was missing - the circular disc which screws around the lampshade to hold it in place. Now I will have to walk back to the store tomorrow (45 min walk), to have the part supplied or a refund.

12 de noviembre de 2024
Opinión espontánea
Logotipo de Homebase - Belfast

Respuesta de Homebase - Belfast

Hi Brendain,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Collection

Got everything I ask for almost except 1 Item but it is not a problem, easy to collect sitting waiting for me staff helpful and polite and friendly

11 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

John was an absolute gentleman and a…

John was an absolute gentleman and a great help, fantastic customer service skills took the time to explains items to me and even demonstrated how to work items, very knowledgeable and helpful :) thank you John

11 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

John at The Garden Center

My mum and I went into Homebase on Boucher Road today to buy a Ketter Shed. John from the garden center helped us pick the right shed, brought it to the tills for us the helped us pack it in my car. His customer service was incredible and made our experience so much better and easier for us. I couldn’t thank him enough!

10 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

John was called to help me chose a hose…

John was called to help me chose a hose to connect to my power washer. As it happens John was power washing the garden centre section. He showed me the set up he was using, talked through the pros and cons of each and shared his experience if each one. John was excellent, polite, friendly, knowledgeable and professional. Also made sure I got the right replacement spool for my lawn trimmer.

5 de noviembre de 2024
Opinión espontánea

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