Homebase - Bishop Auckland Opiniones 

120
TrustScore: 4.5 sobre 5

4,6

Watling Road, DL14 9AS Bishop Auckland, Co. Durham, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Contractual parking charge notice. Not only did I spend over £300 in store but got lumbered with a parking charge for being 14 minutes over the allocated time. What kind of organisation charges peo... Ver más

Valorada con 5 estrellas sobre 5

Kirsty went above and beyond to locate some storage boxes for me which weren't on the shelves but were showing as "in stock" on the computer system. She took the time to look and as a result I was abl... Ver más

Valorada con 5 estrellas sobre 5

I Had travelled to several different stockists to buy a BBQ’s without success until visiting Homebase at Bishop Auckland. Was lucky to be helped by an excellent staff member called Les who spent time... Ver más

Valorada con 5 estrellas sobre 5

Hi , served by Andrew today, I always use this branch , we had a stupid amount of wallpaper and paint etc.c to buy today , a large percentage of it was custom mix paint , he stayed with us start to fi... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Bishop Auckland

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Watling Road, DL14 9AS, Bishop Auckland, Co. Durham, Reino Unido

  • 0345 640 7822

4,6

Excelente

TrustScore: 4.5 sobre 5

120 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 52% de las opiniones negativas

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4,6

Todas las opiniones

(120)

801 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service today at Bishop Auckland from Kirsty, Donna, Jez and Paul you were all so kind and helpful today when we were buying our new garden furniture, from Kirsty helping us to choose and checking that it was in stock to Donna serving us on the till with kindness and Jez and Paul helping my husband put the furniture into the car. And to top it off the furniture is absolutely beautiful and so comfy we now enjoying a drink in the garden lounging on the sofa.
100% recommend to family and friends
Well done what a team.

20 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to order online

Easy to order online, the goods were ready to be collected within the hour. Thank you for carrying it to my car as it was very heavy.

6 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Writing a review does not give justice…AS ABOVE

Writing a review does not give justice for the help,advice. amazing customer service and time spent with my wife and I when visiting your Bishop Auckland store.We have limited knowledge a large garden and arrived at the store around 1845 hours not knowing which plants to pick.Paul could see this as we wandered round and round and finally approached him and by 1900 hours was very busy attending to his duties.We have never experienced the time and advice given at this busy time as the store closed at 2000 hours and left his work to take time and help us.Paul was approachable helpful and made his time ours advising on bedding plants and perennials and this made us purchase a large amount of both and we were actually stopping his work,Both my wife and I are disabled and he took both of our trolleys to the till after getting another one from outside the store and then wheeled them to our car and helping us pack .At no time did he look at the time as it was now around 1945 hours and give no thought to his work only compassion and help to us.
HE IS AN ASSET TO THE STORE AND WILL CERTAINLY COME BACK FOR MORE PURCHASES

THANK YOU PAUL

2 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Went in for a look and was overwhelmed…

Went in for a look and was overwhelmed with choice. Debra Race was more than helpful and gave me fantastic advice. She could see I wasn’t capable of carrying the goods myself so swiftly got a colleague to assist. Greatly appreciated.x I was so impressed I’ve been back for more, brilliant customer service from operator 144935

4 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great help…

I came in to look at garden furniture and found some reduced that I liked. As I currently have mobility issues Andrew from the store loaded it onto a trolley for us, took it to the till where Helen was really helpful too. Andrew then helped load it into the car. Excellent service

29 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lazystaff

In shop looked at product went to counter to pay assistant said they had none in stock.
So went in carpark and ordered product online and paid,amazingly went into store with order number and WOW by magic they had some in.

29 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Bishop Auckland

Respuesta de Homebase - Bishop Auckland

Hi David​, 

Thanks for your feedback. We’re sorry for any disappointment caused by your recent experience instore. We've raised this with the instore team to review further. Please reach out if you wish to discuss further.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Served by Andrew today , a great bloke , a huge help for two regular disabled customers.

Hi , served by Andrew today, I always use this branch , we had a stupid amount of wallpaper and paint etc.c to buy today , a large percentage of it was custom mix paint , he stayed with us start to finish mixing our paint and collecting the other things on the list . Extremely helpful , hard working and customer focused which is why we use them all the time .give them a try ,you will not be disappointed.,👍👍👍

29 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Andrew was very helpful when I had…

Andrew was very helpful when I had sevral heavy loads from the gardening section. He happily lifted and carefully placed it all in my car as I could not have managed myself. Also thank you to the lady on the till.

22 de junio de 2024
Opinión espontánea

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