Homebase - Bishop Auckland Opiniones 

120
TrustScore: 4.5 sobre 5

4,6

Watling Road, DL14 9AS Bishop Auckland, Co. Durham, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Contractual parking charge notice. Not only did I spend over £300 in store but got lumbered with a parking charge for being 14 minutes over the allocated time. What kind of organisation charges peo... Ver más

Valorada con 5 estrellas sobre 5

Kirsty went above and beyond to locate some storage boxes for me which weren't on the shelves but were showing as "in stock" on the computer system. She took the time to look and as a result I was abl... Ver más

Valorada con 5 estrellas sobre 5

I Had travelled to several different stockists to buy a BBQ’s without success until visiting Homebase at Bishop Auckland. Was lucky to be helped by an excellent staff member called Les who spent time... Ver más

Valorada con 5 estrellas sobre 5

Hi , served by Andrew today, I always use this branch , we had a stupid amount of wallpaper and paint etc.c to buy today , a large percentage of it was custom mix paint , he stayed with us start to fi... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Bishop Auckland

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Watling Road, DL14 9AS, Bishop Auckland, Co. Durham, Reino Unido

  • 0345 640 7822

4,6

Excelente

TrustScore: 4.5 sobre 5

120 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 51% de las opiniones negativas

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4,6

Todas las opiniones

(120)

793 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing Service!.......

We highly recommend Homebase at Bishop Auckland as their customer service is second to none.
The staff is not only friendly but also highly skilled. Paul in particular spent a lot of time showing us round and making a budget work for our school project. Homebase kindly donated some plants and other items for our Father’s Day event at St Andrews Primary School.
“Amazing support and help are hallmarks of their service.” Thank you so much Homebase for being Amazing!

10 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Paint shopping

I was helped in store on Saturday 8th April by a lovely lady called Debra and she recommended me some paint which I bought and I’m really happy with it.
A credit to your store.

8 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Keter Store It Box

We went to exchange a Keter storage box we had bought online for a larger one from the Bishop Auckland branch.We were served by a lady named Deborah who was extremely helpful and friendly who exchanged it with no problems.Would definately recommend this branch :)

7 de junio de 2024
Valorada con 5 estrellas sobre 5

Absolutely brilliant service

Absolutely brilliant service, no pushy sales , very patient as changed my mind several times.Will definitely recommend to friends special thanks to Nigell , couldn’t ask for a better person to help with our new kitchen……

28 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Went to homebase to buy indoor plants…

Went to homebase to buy indoor plants and yet again the same old story the plants were withering away and when i checked the soil they were all dried out the whole lot of them i took one over to the cashier and told her politely about it when she just nodded and said ok the store was BISHOP AUCKLAND i left without any plants ill go to b&q.

20 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Bishop Auckland

Respuesta de Homebase - Bishop Auckland

Hi Tracy​,

We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service and quality of products, so we really appreciate you bringing this to our attention. Please be assured your feedback has been shared with the store manager to review internally.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Picked some things up with click and…

Picked some things up with click and collect from the Bishop Auckland branch last week and they were very helpful. Even put a little not on my items saying they hoped my project as a success. Its these little things that make you want to return, Thank you

15 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

No toilet facilities

I would have bought a lot more things had there been toilet facilities. I think they are essential in a large store like Homebase where you would spend an hour or two maybe more looking around making lots of impulse purchases especially in the gardening department at this time of year. I just had to dash in, get what I’d ordered and leave,

17 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Bishop Auckland

Respuesta de Homebase - Bishop Auckland

Hi Lynne​, 

Thanks for your feedback. We’re sorry for any disappointment caused - As a non-food retailer we aren't required to offer toilet facilities however there should always be one toilet available on request - we've shared this with the instore team to review further. Please let us know if you need any further support.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Great Service

Thank you so much Paul for helping me decide which plants to buy today. You went over and above providing great customer service.

15 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Paul, 5 star!

After coming into the store yesterday looking for some garden furniture to purchase, we were told by a member of staff that there weren’t any items available and we need to order online, thankfully a member of staff we caught who’s name is Paul, asked if we needed any help went above and beyond and managed to actually find the stock we needed (sounds like the other gentleman didn’t go to those efforts) brill customer service right through from Paul to even unloading it in the van.

11 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love this shop

Love this shop. So many great items to choose from all at very good prices, staff are friendly and happy to help. Ordered some cushions on line and they arrived really quickly and in perfect condition!

1 de mayo de 2024
Valorada con 5 estrellas sobre 5

Quick and efficient

Quick and efficient. I'm pleased with the terracotta pots I ordered. I'd ordered online on Friday and they were ready to pick up on Saturday! I was only able to pick them up on Monday due to other weekend commitments. Cluck and collect was very quick and despite the store being busy I was only at the counter a few seconds.

6 de mayo de 2024
Opinión espontánea

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