Homebase - BroadstairsOpiniones 

95
TrustScore: 4.5 sobre 5

4,4

Westwood Gateway Retail Park,, CT10 2PU Broadstairs, Kent, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a new kitchen from the Broadstairs branch. Liam was very helpful and knowledgeable (and patience) in helping me design my new kitchen. He also came up with a brilliant idea regarding my wor... Ver más

Valorada con 3 estrellas sobre 5

Good selection of product. Store clean, tidy, inviting. Checkout assistant (Claire, 236021) was very rude. For the entire time she was 'serving' me, she talked over my head to a colleague saying som... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Professional and friendly. We didn't know where to start with a new kitchen design, but the designer in store helped us make the best choice for us. He took some time getting to know us and listene... Ver más

Valorada con 1 estrellas sobre 5

Ordered online houseplant compost. When I picked it up. Wasnt the correct version, a cheaper version. If I hadnt had checked the online price, wouldve lost £5 in difference. The staff should really ch... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Broadstairs

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Westwood Gateway Retail Park,, CT10 2PU, Broadstairs, Kent, Reino Unido

  • 0345 640 7828

4,4

Excelente

TrustScore: 4.5 sobre 5

95 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 26% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(95)

588 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

My experience with my local Homebase branch at Westwood Cross is always a pleasant experience.
The staff are always polite & professional. In my experiences the staff have always been positive. Thank you

1 de noviembre de 2024
Valorada con 3 estrellas sobre 5

Claire on checkout very rude

Good selection of product. Store clean, tidy, inviting.
Checkout assistant (Claire, 236021) was very rude. For the entire time she was 'serving' me, she talked over my head to a colleague saying someone was bringing them in Mc Flurries later that day. It was as if I did not exist.
Without her rudeness, my visit would have been five star.

25 de octubre de 2024
Opinión espontánea
Logotipo de Homebase - Broadstairs

Respuesta de Homebase - Broadstairs

Hi Linda,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Great service all round at the start

I ordered a new kitchen from the Broadstairs branch. Liam was very helpful and knowledgeable (and patience) in helping me design my new kitchen. He also came up with a brilliant idea regarding my worktops. Really happy with the service that I received, highly recommend.
Since writing this review, the service that I then received has been shocking. Ended up getting a full refund via my credit card

22 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Liam...Homebase Broadstairs.

Liam helped us choose the exact kitchen that I wanted. He is very knowledgeable but did not make us feel pressurised into spending more than we wanted to.
He came to measure up and was on time and checked the measurements that we had given him. Liam is a very nice chap and an asset to Homebase.

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and friendly

Professional and friendly. We didn't know where to start with a new kitchen design, but the designer in store helped us make the best choice for us. He took some time getting to know us and listened to our likes and dislikes. Collating all of that in to an amazing kitchen design we didn't know was possible. From design to delivery the whole experience was positive and gave us confidence in the choices we made. We are very happy with the quality, design and different appliances we have in our new kitchen and would highly recommend Homebase kitchen services to anyone needing a new kitchen.

9 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered online houseplant compost

Ordered online houseplant compost. When I picked it up. Wasnt the correct version, a cheaper version. If I hadnt had checked the online price, wouldve lost £5 in difference. The staff should really check what they are doing and if different products should leave a note.

21 de septiembre de 2024
Opinión espontánea
Logotipo de Homebase - Broadstairs

Respuesta de Homebase - Broadstairs

Hi Gareth,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Ordered, paid, collected - simple

I ordered online, was called within half an hour to let me know that a 'low stock' item had actually sold out, and sorted my refund. The other item was collected on Friday and is perfect.

27 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fab furniture

My ordering was easy on line,my delivery was bought by 2 very nice polite men,bought the garden furniture in a sale it’s amazing many thanks Homebase

18 de septiembre de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más