I ordered a new kitchen from the Broadstairs branch. Liam was very helpful and knowledgeable (and patience) in helping me design my new kitchen. He also came up with a brilliant idea regarding my wor... Ver más
Localización
Cambiar localizaciónWestwood Gateway Retail Park,, CT10 2PU Broadstairs, Kent, GB
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Consulta las opiniones de los clientes
Good selection of product. Store clean, tidy, inviting. Checkout assistant (Claire, 236021) was very rude. For the entire time she was 'serving' me, she talked over my head to a colleague saying som... Ver más
La empresa ha respondido
Professional and friendly. We didn't know where to start with a new kitchen design, but the designer in store helped us make the best choice for us. He took some time getting to know us and listene... Ver más
Ordered online houseplant compost. When I picked it up. Wasnt the correct version, a cheaper version. If I hadnt had checked the online price, wouldve lost £5 in difference. The staff should really ch... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Broadstairs
Escrito por la empresa
Homebase
Escrito por la empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
Westwood Gateway Retail Park,, CT10 2PU, Broadstairs, Kent, Reino Unido
- 0345 640 7828
4,4
Excelente
95 opiniones
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Ha contestado el 47% de las opiniones negativas
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Very quick and easy ordering service
Very quick and easy ordering service. I could collect the next morning. Staff member in store was extremely friendly, helpful & polite. 😀
5 de septiembre de 2024
Opinión espontánea
Very quick and helpful service
26 de agosto de 2024
Opinión espontánea
Unfortunately I was given two sun…
Unfortunately I was given two sun loungers instead of the chairs I’d ordered online which mean a trip back to the store to swap them over. Staff member when returned very apologetic and helpful.
25 de agosto de 2024
Opinión espontánea
Respuesta de Homebase - Broadstairs
Hi Monica,
Thanks for your feedback. We’re sorry for any disappointment caused. We've shared this with the instore team to review further.
Thanks,
Team Homebase
Lack of staff Purchase itself fine
Purchase itself fine, issue was staffing of collection check out. Till signed not working, hung around for a while before joining the single check out queue, to be told to go back to the collection point. The person final turned up to supply my paint.
25 de agosto de 2024
Opinión espontánea
Respuesta de Homebase - Broadstairs
Hello Dale,
Thank you for your review, we're sorry that you couldn't find the staff at the time. We will pass your feedback on.
Kind Regards
Team Homebase
Great customer service and always with…
Great customer service and always with a smile
19 de agosto de 2024
Opinión espontánea
Quick order and pick up time at store
Quick order and pick up time at store. Thank you.
17 de agosto de 2024
Opinión espontánea
Customer service was superb from start…
Customer service was superb from start to finish.
16 de agosto de 2024
Easy to order and collect
7 de agosto de 2024
Good price good service
Good price good service. Easy to click and collect.
5 de agosto de 2024
Opinión espontánea
Easy online and on collection both the…BBQ Collection
Easy online and on collection both the lady and gentleman were very helpful and polite and assisted me putting items in the car. Great service thank you
4 de agosto de 2024
Opinión espontánea
Great staff with a sense of humour and…
Great staff with a sense of humour and very helpful, dropped a star due to the trolley pulling to the right and it was full with heavy gear which had already been packed earlier
3 de agosto de 2024
Opinión espontánea
Good updates excellent quality
Good updates excellent quality, well made furniture, delivery guys put in my desired room for me, thankyou
28 de julio de 2024
Ordering and collecting was very easy
Ordering and collecting was very easy. Staff at delivery point were helpful and polite
27 de julio de 2024
Opinión espontánea
Great customer service from Ang at the…
Great customer service from Ang at the Broadstairs branch. Its customer service like hers that will keep me going back.
18 de julio de 2024
Opinión espontánea
Very fast service
Very fast service. Item was ready to pick up in less than an hour!
14 de julio de 2024
Opinión espontánea
The young girl was very professional…
The young girl was very professional and quick to get my goods.
10 de julio de 2024
Opinión espontánea
Great service
I bought 12 stepping stones online for click and collect. I received a text within the hour to confirm I could collect them. They were ready on a trolley for collection when we got there. It was perfect as I was able to pick the stepping stones up and complete my garden project that day. The women serving me were cheerful and helpful. Great service and will definitely be back.
9 de julio de 2024
Opinión espontánea
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