Homebase - Cambridge Opiniones 

165
TrustScore: 4.5 sobre 5

4,5

Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL Cambridge, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

On our visit we encountered a wonderfully helpful staff member called Jack who spent some time demonstrating how a sofa bed worked, a matter of great interest to us. He then led us the cavernous war... Ver más

Valorada con 2 estrellas sobre 5

We bought a chimenea today that we were very excited to try out. Unfortunately, barely 30 minutes into the fire being on, a through-and-through crack developed in the top half of the chimenea, and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been a customer since the Cambridge store opened. It’s in a convenient central location near other businesses and ample parking usually. There’s a good range of products including nice bathroom a... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL, Cambridge, Reino Unido

  • 0345 640 7256

4,5

Excelente

TrustScore: 4.5 sobre 5

165 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 47% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(165)

752 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service

We went in looking for a new lawnmower.
Found what we were looking for but wanted to ask a couple of questions.
The assistant who we found, his name was Oly, was excellent, knew the answers to our questions, and was very helpful, nothing was to much trouble. He was very polite and gave us an exceptional service it was a pleasure being served by him.

30 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Services of staff

Staff was friendly other than a young guy with long ish brown hair as he seemed more interested in his phone than anyone who asked for help… but a lady named Anita (I think) very friendly and knowledgeable helped me find the right tiles for my kitchen.

Would recommend the store to friends and family because the whole experience was put on a 180

18 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t shop here

What an awful experience I had with Cambridge Homebase, I ordered an item on 8th. March, and was told it would be delivered on the 18th. March, on the day of delivery I rang the shop to find out what time I could expect delivery,I was then told to ring customer services, who told me to ring Homebase delivery, they did not have my item ready for delivery, so I went back to customer service, who told me they would look into this matter, after waiting 6 hours, I phoned back only to be told that my item was out of stock and would be back in stock until mid May!!!, I then phone the shop to tell them I would be cancelling my order.
My advise to anyone thinking of shopping here is to go anywhere but Homebase, totally useless.

18 de marzo de 2024
Opinión espontánea
Logotipo de Homebase - Cambridge

Respuesta de Homebase - Cambridge

Hello Robert,

We're sorry to hear that you have had a poor ordering and delivery experience with us, we will pick this up with the store and ensure that retraining is offered where necessary.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Ample parking

Ample parking. Nice layout of store. Speedy service. Good opening hours. Competitive pricing. Wide selection of products.

14 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

I was served by Julie at the Cambridge retail park. As I entered I asked for directions for a specific item I was looking for. She knew exactly where it was and gave me very clear and specific directions. I found it immediately. On my way out she served me and remembered having spoken to me and was extremely friendly whilst still dealing with me promptly and professionally. I was most impressed with the customer service.

14 de marzo de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más