Homebase - Cannock Opiniones 

134
TrustScore: 4.5 sobre 5

4,4

The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP Cannock, Staffordshire, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quick... Ver más

Valorada con 1 estrellas sobre 5

I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to buy a hedge trimmer (bosch as was only brand made somewhere other than China!). Displayed trimmer had a big hole smashed in the box. Found a young chap and asked him if they had another one i... Ver más

Valorada con 3 estrellas sobre 5

My kitchens not even 3 years old yet and I can see im going to need multiple repairs done very soon. Not a patch on Howdens


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP, Cannock, Staffordshire, Reino Unido

  • 0345 640 7114

4,4

Excelente

TrustScore: 4.5 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 46% de las opiniones negativas

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4,4

Todas las opiniones

(134)

743 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Went for a click and collect order…

Went for a click and collect order yesterday and hadent really got a clue what i had ordered. When i got the order the plant pots was beautiful and i wanted some more 12 more 🤣 A fabulous member of staff brought my order out called John O and i can’t explain how helpful and friendly he was he’s a treasure to your team. He showed me where they was and only had medium size out in store so he went out the back to get some more and some was chipped so went out his way to find ones that wasent chipped and helped me to the till as i now had 3 trolleys

It was so lovely to come to a store and recieve help and such excellent customer service.

I was also served by Kristina who again was so helpful and helped me refund some items and purchase the rest
Thank you for your help

20 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered and arrived on time Thanks

Ordered and arrived on time. Thanks

8 de septiembre de 2024
Logotipo de Homebase - Cannock

Respuesta de Homebase - Cannock

Hello there,

Thank you for your review, we're sorry that it is only a 1* if there is anyway to improve our service please let us know.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Fabulous service from Julie and Holly

Fabulous service from Julie and Holly, went out of their way to advise me on best option on buying paint on 3 for 2 offer. Worked out a great savings for me. Helped fined extra stock. Very friendly, a pleasure to shop there today.

11 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant delivery staff

Polite, on time and extremely respectful, when Florian and George delivered our package I wasn’t there, but they helped my wife by carrying it through the gate so she didn’t have to struggle with it, excellent attitude and respect, two excellent staff members, they get five stars from us!?!

5 de septiembre de 2024
Valorada con 4 estrellas sobre 5

Order processed quickly

Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quicker than loading trolley myself. Seamless.

3 de septiembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Ordered and paid for 2 pots of fence…

Ordered and paid for 2 pots of fence paint as shown online for call 5 minutes later to say only 1 in stock so would refund the difference to then be told it will take 3-5 working days to go back into my so could be waiting up to a week due to weekend not happy at all

29 de agosto de 2024
Opinión espontánea
Logotipo de Homebase - Cannock

Respuesta de Homebase - Cannock

Hi Christopher,
We’re sorry we haven’t been able to fulfil your order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

needed help!

I went into Homebase Cannock because I was lost and needed some directions. I was met by Mia who was so helpful and even went onto the internet to find the place I was looking for and then made a note of the detail for me.

so many thanks Mia.

14 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Product was ex display but i wasnt…

Product was ex display but i wasnt aware of this at time of purchase. It was supposed to be a christmas present that i now have to store built somewhere. Said they had tried to call me but i had no missed call

22 de agosto de 2024
Opinión espontánea
Logotipo de Homebase - Cannock

Respuesta de Homebase - Cannock

Hi Keeley,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store manager. We can see that the store have processed a refund on the order for you and that you have managed to arrange for another to be collected from Wolverhampton store instead.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Outstanding customer care

I ordered paint online for collection from the cannock store. That evening Zoe rang me from Homebase to explain that one of the items I'd ordered was not in stock. She wanted to avoid me having any disappointment and offered to mix up the paint instore for the original price. If only all places offered this quality of communication.

15 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good products

Good products, good prices and helpfull, friendly and very knowledgeable staff.
Julie and Jase are very good and a credit to the company.

14 de agosto de 2024
Opinión espontánea

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