Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quick... Ver más
Localización
Cambiar localizaciónThe Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP Cannock, Staffordshire, GB
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Consulta las opiniones de los clientes
I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed the... Ver más
La empresa ha respondido
Went to buy a hedge trimmer (bosch as was only brand made somewhere other than China!). Displayed trimmer had a big hole smashed in the box. Found a young chap and asked him if they had another one i... Ver más
My kitchens not even 3 years old yet and I can see im going to need multiple repairs done very soon. Not a patch on Howdens
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Cannock
Escrito por la empresa
Homebase
Escrito por la empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP, Cannock, Staffordshire, Reino Unido
- 0345 640 7114
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 46% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Order was ready for collection
Order was ready for collection. Staff are always helpful
The staff could not have been more…
The staff could not have been more helpful, showing me where to find what I was looking for in the store. They even covered wood I bought in plastic wrapping to stop it getting wet in the pouring rain as I took it back to the car.
We ordered 11 packs of large kitchen…
We ordered 11 packs of large kitchen tiles. They were not available for delivery, so ordered them for collection. The assistant went away to get the tiles and returned with a lot of the packaging damaged and a couple of tiles damaged.
They sent someone to check the warehouse for more packs but this took a long time. I asked if I could change the damaged tiles with those on show (samples) they said ‘you will have to replace them’ but no one offered to help.
I just felt the staff could have been more helpful and we were worried the tiles might go out of stock.

Respuesta de Homebase - Cannock
Sue is a superstar
I wish I could take the assistant at the till home and bottle her kindness. Helpful, polite and a pleasure.

Respuesta de Homebase - Cannock
The cube
It was quick as there wasn’t anyone queuing, always friendly staff at the checkout , was bigger than expected though
First saw the floor tiles in store then…
First saw the floor tiles in store because of the amount we needed decided to order them on line for delivery.
From ordering to delivery we were kept informed at each stage.
Homebase click & collect
Great Customer services, the homebase staff on the click collect counter (Cannock branch) was friendly an got my order promptly.
Nice local store.
Nice friendly store and always seem to have what i need.
Staff were pleasant and helpful
Faulty Ladders…
Have collected these ladders taken the packaging off when I got home. Opened them to try out but the will not close up again. So will have to take them back. Very annoying. Have now returned the step ladders back to store. Had a very helpful member of staff raise my refund. The customer service team at your Cannock wood store are always willing to help. So 5stars for them.

Respuesta de Homebase - Cannock
Managed to find exactly what I was…
Managed to find exactly what I was looking for within 5 minutes of going in. Very friendly lady at the checkout (Julie, Cannock store). Just what you need!
I never received a notification that my…
I never received a notification that my order had arrived in store. I popped in on the off chance and my order was there. I was appalled to see the state of the box; there was a massive hole which had been taped up in a rudimentary fashion. I knew immediately that my cupboard would be damaged and on opening I found damage on the bottom left corner. The door was almost falling off and the top of the cupboard is covered with smears and blemishes. I think this may be an ex display model that I bought at full price. I am not happy

Respuesta de Homebase - Cannock
Bar stool
Great price for a really good quality stool. Swift delivery. Courteous delivery driver.
Fantastic customer service
Fast efficient and friendly
Prompt service lady on desk very…
Prompt service lady on desk very helpful lamp fantastic good price .
Order was ready and assured that the…
Order was ready and assured that the best one was picked and I believe her
Tremendous literally the order was fir a Christmas tree 🌲

Respuesta de Homebase - Cannock
Good experience
Staff were very helpful and went out of their way to help us and phoned us when the item was not in stock and offered the display item, which we were happy to accept.

Respuesta de Homebase - Cannock
Easy to order and collect
Easy to order and collect, great service.

Respuesta de Homebase - Cannock
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