Homebase - ClitheroeOpiniones 

74
TrustScore: 4.5 sobre 5

4,4

Queens Way, BB7 1AU Clitheroe, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I collected two tins of paint which should have been the same colour - almond white, but when I got home I found out that one of the tons was a different white. I should have checked both tins more... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

bought a parasol base no cross frame or bars to hold it together and for the parasol, no instructions and speaking to a bot not helpful. Read reviews and the last person to experience this who did a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My 2nd order from Homebase that I have picked up from Clitheroe. Sadly one of the vacuum bags wasn't available that I had ordered (they refunded this) , but the storage boxes & other vacuum bags... Ver más

Valorada con 5 estrellas sobre 5

The lawnmower I ordered was waiting for me behind the customer services desk. I paid on line order and collect, and joined up to Homebase emailing system to get 10% discount on my first order so my la... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

74 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 26% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,4

Todas las opiniones

(74)

588 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Pick up item

Really friendly staff who helped my husband put the bbq into the car with no hesitation, thank you, alway helpful when we go to clitheroe store.

26 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Gutter connectors issues

Having invited me to comment about my experience here it is. Placed a click and collect yesterday for 2 gutter connectors whereby an email said it would be ready in the hour and an email would be sent. No email. Picked them up from the store this morning as they were ready to collect. Got them home to find one has a seal missing so needs to be returned. Overall view is that this isn’t an efficient caring organisation.

26 de julio de 2024
Opinión espontánea
Logotipo de Homebase - Clitheroe

Respuesta de Homebase - Clitheroe

Hello Richard,

We're sorry that there is an issue with one of the items you collected. If you pop back to the store where you collected the item our colleagues will be more than happy to help.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Online order click n collect

Item required was on sale and cheaper compared to other stores.
Ordered item for click n collect from Homebase Clitheroe.
Collected item next day hassle free.
Staff at branch were very friendly and helpful.

17 de julio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Not very welcoming at the counter today…

Not very welcoming at the counter today to busy talking about how people pay for goods and what payment methods they use. This is very unfortunate and unprofessional behaviour for your staff to discuss how paying customers are paying for items they order online go collect in store . This level of unprofessional behaviour would make me not shop here again

27 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Online order easy

I ordered plant pots online but couldn't get out. My daughter collected them for me after I sent her the details. She said that all went smoothly. Staff are always helpful and polite.

10 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The lawnmower I ordered was waiting for…

The lawnmower I ordered was waiting for me behind the customer services desk. I paid on line order and collect, and joined up to Homebase emailing system to get 10% discount on my first order so my lawnmower was easy to assemble and worker fantastically well on my little lawn. Only cost me £45 in total. I’m very happy!!

17 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Anne was brilliant!

I needed a few items - slug pellets, fly spray, new spray replacement for my hose pipe and watering can. Anne (Clitheroe branch) was filling shelves near the slug pellets and helped me with my purchase, she also got the price for the hose attachment, and showed me where the watering cans were. I went to choose some garden compost and then guess who was on the checkout when I went to pay for everything? Yes, Anne. She took my payment and promptly went with me to my car and lifted the compost into my car boot! Fantastic member of staff! She’s helpful and personable and a credit to Clitheroe Homebase.

7 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Online experience good

Online experience good. Store experience poor. Mislead

3 de mayo de 2024
Logotipo de Homebase - Clitheroe

Respuesta de Homebase - Clitheroe

Hello Peter,

Thank you for your review, we're sorry that the service at store wasn't as high as we expect it to be.

Kind Regards

Team Homebase

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